023 The Truth About Health Clubs & Behavior Change - Jan Middelkamp

023 The Truth About Health Clubs & Behavior Change - Jan Middelkamp

Across our industry space, we're well aware that new technologies including wearables, SaaS platforms, and connected fitness devices found across the world are collecting billions of data points. But the real question that is top of mind for operators, owners, and the industry as a whole, is what we do with all this data?

Specifically, how do we plug-in actionable coaching, marketing, and touch points to millions of health club members across the globe that will actually elicit sustainable behavior change?

This is one of my favorite episodes we've had on the podcast, and I know you're going to love the insight and expertise of today's guest Jan Middelkamp from Europe Active. If you've been curious or hungry for the information that's going to impact your fitness business from a virtual or face-to-face coaching standpoint, this is going to be a powerful episode for you because were diving into the topics and coaching models that will impact both your ROI and club operations.

Jan Middelkamp is Development Director at HDD Group and the CEO of BlackBoxPublishers. With over 35 years of high level experience in the fitness industry, Jan is now working on a PhD in exercise behavior of members in fitness clubs at the Behavioral Science Institute of the Radboud University in the Netherlands.

He also is a board member of EuropeActive in Brussels and the author of over 10 books, including The state of research in the global fitness industry (2012); Member retention in fitness clubs (2013); EuropeActive retention reports (2013, 2014, and 2015); Essentials of motivation and behavior change (2015).

Listen To Episode 023 As Jan Uncovers
  • Understanding "The Essentials of Motivation and Behavior Change" which Bryan O'Rourke was a key contributor to and why Jan spearhead this book to impact behavior change integrations in our space
  • Understanding how behavior change can positively impact attrition rates in health clubs and boutiques
  • Why Jan believes we are just in the "beginning stages" of how behavior change will apply to our fitness industry
  • The landscape and the integration of behavior change models in the fitness industry in regards to clubs
  • Understanding the transtheoretical behavior change model in fitness
  • Uncovering the commonalities and pitfalls to why behavior change models do not come to completion for well-intentioned members in health clubs
  • Why behavior change does not occur in a single stage; the 5 key stages within a successful program
  • Why we need a "cocktail" of behavior change factors to really help people in a sustainable way
  • Unpacking Jan's vantage point on the 3 types of behavior change in regards to habits:
  • Big habit: Working with a trainer 2-3 times per week
  • Medium habit: Easy to implement, walking at lunch, take the stairs, ect.
  • Light habit: Tiny habits, 10 squats, take the stairs, stand up every 30 minutes
  • Reductionism thinking and how it does not apply to the current member in our modern industrialized society
  • How to make the health club technology a key ecosystem for the club member's fitness journey
  • Why Jan believes that smart technology can be a window into the "missing piece" that will give our industry the insights and behaviors that are most pivotal for clients
  • What are the major disruptions when we look at the crossroads of technology and behavior change
Top 3 Takeaways From The Show
  • Jan believes that as we move forward, the health club must be the "fitness technology hub" that pulls all the lifestyle information of the member together in one place. If you look at your member only through the attendance behavior lens, you may have some information but you're missing a lot of other important items you'll need if your clients will have long-term and sustainable results.
  • For lifelong behavior change, you have to oversee the consumer's habits in total and that's where technology is important. If technology will be used to pull the right information together, we have to include customized solutions to see what members do in other settings outside the club. In the coaching base from the fitness center via personal trainers, we must make the right informational choices based on the data at hand.
  • The current reality is that the researched and validated behavior change models are currently disconnected from the majority of health clubs in the industry. In other words, the application of identifying the specific needs, motives, and goals of the client simply aren't always there. Jan believes if we truly want to motivate someone, we have to understand their intrinsic and extrinsic motivation factors and plug those into their journey. With the demands of our current society and deleterious health factors on the rise, sustainable behavior change models are the "secret sauce" that owners and operators must pay attention to when we look at this crossroad of technology and fitness.
Power Quotes From Jan

"Technology is great for measuring the base situation and in measuring a client's current status. However, I see a huge advantage of measuring something that is out of your sight as a coach. If you're a trainer working with the client a couple times a week and you also want to positively impact their other lifestyle factors, there are now many wearable technologies to monitor them which I strongly believe in." - Jan Middelkamp on the Fitness + Technology Podcast

"People are not only going to a gym, so if you are a health club owner or operator, we believe at Europe Active that the health club should be the hub of fitness technology. From there, you can coach people in different settings which becomes pivotal. If you only want to pull members into the club you are missing a big part of the health and fitness picture." - Jan Middelkamp on the Fitness + Technology Podcast

Resources Mentioned From Jan Support This Podcast Thanks To Our Outstanding Sponsors
  • Bryan O'Rourke and his family of companies including Vedere Ventures, Integerus Advisors, and many more. If you are looking for unmatched guidance, capital, insights or a great speaker or facilitator, Bryan and his partners are the go to resource for your organization. To learn more visit bryankorourke.com

  • The Fitness Industry Technology Council, your non-profit resource for reliable technology information supported by forward looking brands who are seeking to drive increased technology adoption in the fitness industry. Make a difference and join FIT-C at fittechcouncil.org today

  • Check out Bryan and his partner Robert Dyer's recent book "9 Partnership Principles: A Story of Life Lessons" which is available now on Amazon.com

Avsnitt(191)

Keepme: Misconceptions About AI Tech Adoption With Ian Mullane

Keepme: Misconceptions About AI Tech Adoption With Ian Mullane

This week on the Fitness + Technology podcast, host Bryan O'Rourke welcomes Ian Mullane to the show. Ian is the Founder & CEO of Keepme, an AI-powered sales and marketing CRM platform for the fitness industry. Launched in April 2019, Keepme has customers globally and assists hundreds of clubs with member acquisition and retention. Today, Ian joins Bryan to discuss AI tech adoption, his business, and operational insights across the industry. One Powerful Quote: 26:43: "Every unique idea only becomes executed because of the team that surrounds you." 4-10 Bullet Points (w/ timestamps) - Highlighting key topics discussed: 3:00: Bryan and Ian talk about tech adoption barriers across the industry. 8:21: Ian highlights key misunderstandings about AI. 15:52: Bryan inquires about Keepme's integration with their customers. 18:18: Bryan asks Ian about Keepme's unique value proposition. 21:54: Ian further talks about Keepme's interface and communication for potential prospects. 26:26: Ian shares his pearls of wisdom to the listeners. Bullet List of Resources: https://www.keepme.ai/ Guest Contact Information: https://www.linkedin.com/in/ianmullane/ https://x.com/ianmullane https://www.bryankorourke.com/ https://www.linkedin.com/in/bryankorourke/ http://www.fittechcouncil.org/ https://www.youtube.com/user/bko61163

4 Mars 31min

Virtual Road Show: Perspectives On The European Fitness Market With Doug Miller

Virtual Road Show: Perspectives On The European Fitness Market With Doug Miller

This week on the Fitness + Technology podcast, host Bryan O'Rourke welcomes Doug Miller to the show. With extensive experience as an industry advisor, including his role with IHRSA's European Council, Doug brings valuable insights into the evolving fitness landscape. As the owner of Virtual Road Show, an innovative app providing transformational education to fitness professionals worldwide, he shares his perspective on industry trends and the future of fitness. Today, Doug joins Bryan to discuss his business, industry developments, and the impact of technology on fitness education. One Powerful Quote: 27:38: "I think we run a chance of relying a little bit too much on everything artificial, and we lose the humanity of being a club." 4-10 Bullet Points (w/ timestamps) - Highlighting key topics discussed: 4:20: Bryan opens the show by asking Doug about the early days of IHRSA and the European fitness industry. 18:12: Bryan and Doug discuss the competition in the European fitness market. 24:47: Doug shares his perspectives on how technology has changed in the European fitness market. 29:39: Doug talks about his business, Virtual Road Show. 39:18: Doug imparts his final pearls of wisdom to the listeners. Bullet List of Resources: https://www.salesmakers.com/ https://www.healthandfitness.org Guest Contact Information: https://www.linkedin.com/in/salesmakers/ https://x.com/salesmakers https://www.facebook.com/salesmakers https://www.bryankorourke.com/ https://www.linkedin.com/in/bryankorourke/ http://www.fittechcouncil.org/ https://www.youtube.com/user/bko61163

25 Feb 45min

NovoFit: Recognizing Global Trends & Stoic Leadership With Barry McDonald

NovoFit: Recognizing Global Trends & Stoic Leadership With Barry McDonald

This week, on the Fitness + Technology podcast, host Bryan O'Rourke welcomes Barry McDonald to the show. Barry is the CEO of NovoFit, an Australian owned and operated fitness equipment distribution company representing some of the top brands in the industry. With 20 years in the health and fitness industry, Barry has extensive experience and insight into the evolving potential of health, fitness, and wellness experiences from leading large-scale health club operations nationally to designing and developing premium fitness facilities across Australia and New Zealand. Today, he joins Bryan in a conversation on key global fitness trends, stoic leadership concepts, and other pearls of wisdom. One Powerful Quote: 30:25: "Never take yourself too seriously and be willing to take on things that are uncomfortable." 4-10 Bullet Points (w/ timestamps) - Highlighting key topics discussed: 4:29: Bryan opens the show by asking Barry about fitness trends happening in the market. 13:17: Barry shares his experience from his previous roles and at NovoFit. 16:41: Bryan inquires with Barry about challenges faced by operators. 21:36: Barry gives his thoughts and experience on the new age of work today. 30:11: Barry imparts his pearls of wisdom to the listeners. Bullet List of Resources: https://novofit.com.au/ Guest Contact Information: https://www.linkedin.com/in/barry-mcdonald-297a38a8/ https://www.bryankorourke.com/ https://www.linkedin.com/in/bryankorourke/ http://www.fittechcouncil.org/ https://www.youtube.com/user/bko61163

27 Jan 33min

Future of Fitness: Navigating Global Trends & Emerging Opportunities With Bryan O'Rourke

Future of Fitness: Navigating Global Trends & Emerging Opportunities With Bryan O'Rourke

This week, on the Fitness + Technology podcast, Bryan O'Rourke shares his recording of his recent SIBEC webinar on 12 key trends for 2025 in the global fitness industry. This presentation covers trends for suppliers, gym and health club operators, and others in the global fitness industry. From M&A and finance, to digital fitness, GLP1's, Micro and Macro trends, Bryan covers a wide range of subjects about the future of fitness across every spectrum in the industry. One Powerful Quote: "Ideas are great, but execution and prioritization is the secret stuff that actually results in outcomes given a set of ideas." 4-10 Bullet Points (w/ timestamps) - Highlighting key topics discussed: 2:17: Bryan begins by talking about the landscape and understanding near-term and long-term trends. 9:01: Bryan talks about emerging programming and strength training. 11:04: Bryan talks about GLP1 longevity and health. 12:57: Bryan talks about authentic experiences or anti-badtech. 14:55: Bryan talks about human capital struggles. 16:27: Bryan talks about digital fitness for actively practicing self-care. 19:39: Bryan talks about finance and M&A. 21:13: Bryan talks about AI myths and inflated expectations. 23:25: Bryan talks about personalization at scale. 24:07: Bryan talks about self service solutions. 25:19: Bryan talks about cost of hesitations. 26:07: Bryan talks about the impatience economy. 26:58: Bryan talks about marketing success. 28:57: Bryan speaks on the micro convergence of five key trends in 2025. Bullet List of Resources: https://www.slideshare.net/slideshow/future-of-fitness-2025-bryan-k-o-rourke-pdf/273973112 https://www.sibecevents.com/ Guest Contact Information: https://www.bryankorourke.com/ https://www.linkedin.com/in/bryankorourke/ http://www.fittechcouncil.org/ https://www.youtube.com/user/bko61163

13 Dec 202431min

IDEA Health & World Active: The Future of Fitness Professionals With Amy Boone Thompson

IDEA Health & World Active: The Future of Fitness Professionals With Amy Boone Thompson

This week, on the Fitness + Technology podcast, host Bryan O'Rourke welcomes Amy Boone Thompson to the show. Amy is the Owner & CEO of IDEA Health & Fitness Association, the world's leading organization of fitness and wellness professionals and has been for more than 40 years. She is also Chairman for World Active, a global initiative meant to set up an open and transparent platform for the fitness and physical activity sector to get "more people, more active, more often". Today, Amy joins Bryan to talk about her organizations, the future role of fitness professionals, and other interesting insights. One Powerful Quote: 15:54: "Be authentically you always." 4-10 Bullet Points (w/ timestamps) - Highlighting key topics discussed: 3:02: Bryan opens the show by asking why Amy acquired IDEA and her envisioned future for the organization. 6:44: Amy highlights what's happening at World Active and the challenges with her role. 10:45: Amy shares her views on technology and its influence on fitness professionals. 15:47: Bryan wraps up the show with Amy imparting her final pearls of wisdom to the listeners. Bullet List of Resources: https://www.ideafit.com/ https://www.world-active.com/ Guest Contact Information: https://www.linkedin.com/in/amybthompson/ https://www.bryankorourke.com/ https://www.linkedin.com/in/bryankorourke/ http://www.fittechcouncil.org/ https://www.youtube.com/user/bko61163

21 Nov 202420min

Navigating The European & Global Fitness Industry With Herman Rutgers

Navigating The European & Global Fitness Industry With Herman Rutgers

This week, on the Fitness + Technology podcast, host Bryan O'Rourke welcomes Herman Rutgers to the show. As an expert in setting up and expanding international brands in durable consumer goods with a specialization in sports, health & fitness, Herman is the International Ambassador for EuropeActive, the leading non-profit organization representing the European fitness and physical activity sector, and Board Member to Basic-Fit, the largest fitness chain in Europe. Today, Herman joins Bryan to talk about an array of topics including industry acquisitions, different operational styles, globalism, and EuropeActive's European Health & Fitness Forum. One Powerful Quote: 32:04: "The 4 P's of marketing are place, product, promotion, and price. I would add two other P's, people and profit." 4-10 Bullet Points (w/ timestamps) - Highlighting key topics discussed: 2:29: Bryan opens the show by highlighting Herman's background and EuropeActive's Deloitte Research Report. 11:11: Bryan asks Herman how he juxtaposes US to European operators. 16:32: Bryan inquires with Herman about geopolitical events impacting the industry. 26:13: Herman shares his thoughts on technology and its impact on the industry. 31:58: Bryan wraps up the show with Herman imparting his pearls of wisdom to the listeners. Bullet List of Resources: https://www.europeactive.eu/ Guest Contact Information: https://www.linkedin.com/in/herman-rutgers-9a984ab/ https://www.bryankorourke.com/ https://www.linkedin.com/in/bryankorourke/ http://www.fittechcouncil.org/ https://www.youtube.com/user/bko61163

14 Nov 202436min

Aging Gracefully: Mastering Health and Wealth Preservation With Dr. Cedrick Bryant

Aging Gracefully: Mastering Health and Wealth Preservation With Dr. Cedrick Bryant

This week, on the Fitness + Technology podcast, host Bryan O'Rourke welcomes Dr. Cedric Bryant to the show. As Chief Executive Officer & President, Dr. Cedric Bryant leads ACE with a focus on science-backed education to support health and exercise professionals, utilizing emerging fitness technology, championing inclusivity and diversity, and sharing quality information to help all people develop long-term healthy habits and keep people moving. Today, Dr. Cedrick joins Bryan to talk about his background, his views on the changes in professional education and training, and what he envisions happening in the future. One Powerful Quote: 14:43: "What gets measured is what gets the attention." 4-10 Bullet Points (w/ timestamps) - Highlighting key topics discussed: 2:15: Bryan opens the interview by highlighting Cedrick's background and his upbringing into the industry. 8:27: Cedrick shares his views on the change in professional education and training. 13:06: Cedrick extrapolates on the friction in these systematic changes. 15:33: Bryan asks Cedrick what ACE is doing organizationally to address these changes. 17:26: Bryan and Cedrick talk about health and wealth preservation. 21:14: Bryan inquires with Cedrick about what he envisions happening in the industry. 23:45: Dr. Cedrick imparts his pearls of wisdom to the listeners. Bullet List of Resources: https://www.acefitness.org/ Guest Contact Information: https://www.linkedin.com/in/cedricbryant/ https://www.bryankorourke.com/ https://www.linkedin.com/in/bryankorourke/ http://www.fittechcouncil.org/ https://www.youtube.com/user/bko61163

16 Okt 202427min

Exploring Fitness Entrepreneurship & Industry Trends With Dave Wright

Exploring Fitness Entrepreneurship & Industry Trends With Dave Wright

This week, on the Fitness + Technology podcast, host Bryan O'Rourke welcomes Dave Wright to the show. Dave is the Founder of MYZONE, a cloud based and wearable technology fitness tracker that consists of a heart rate monitor chest strap and monitoring system that displays real time heart rate, calories, MEPs, and EFFORT to a watch, tv, or monitor whilst simultaneously creating an online logbook of all physical activity that can be viewed from anywhere in the world. He is also the owner of Creative Fitness Marketing (CFM), a global company with offices in the UK, Australia, and North America that has served the international fitness community for over 30 years and a member of the board for ukactive. Today, Bryan visits with Dave to discuss some interesting observations about ukactive, trends in the industry/direct to consumer fitness, and his advice as a serial entrepreneur. One Powerful Quote: 29:39: "Whose providing these new trends?" 4-10 Bullet Points (w/ timestamps) - Highlighting key topics discussed: 3:18: Bryan opens the show highlighting Dave's background and asks about his observations and learnings as a founder. 8:59: Bryan asks Dave about ukactive. 11:14: Dave shares his thoughts on what's happening in the commercial fitness market. 14:43: Dave shares his thoughts on the hospitality vertical of the industry. 16:35: Dave talks about the direct to consumer segment. 22:23: Bryan inquires with Dave on overlooked trends happening in the space. 31:36: Dave gives his sentiments about cross global competition. 34:22: Dave imparts his pearls of wisdom to the listeners on being a fitness entrepreneur. Bullet List of Resources: https://www.myzone.org/ https://www.ukactive.com/ https://uk.cfm.net/ https://www.foundervsinvestor.com/#:~:text=Founder Elizabeth Zalman and Investor,In stores now!&text=Also available in E-book and Audiobook formats.&text=Every iconic tech company was once a startup. Guest Contact Information: https://www.linkedin.com/in/dave-wright-bbaa6110/ Dave@myzone.org https://www.bryankorourke.com/ https://www.linkedin.com/in/bryankorourke/ http://www.fittechcouncil.org/ https://www.youtube.com/user/bko61163

29 Sep 202439min

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