James Timpson: The secrets to running a successful business and making money

James Timpson: The secrets to running a successful business and making money

"The best ideas don't come from the boardroom, the best ideas come from the frontline."

James Timpson is the chief executive of Timpson, a family-run business known for its key cutting and watch repair services. James does business differently. His unconventional leadership style has raised eyebrows - but it works. Since taking over Timpson, he has grown the business to over 2,000 stores by developing new ideas, giving ex-prisoners a second chance and putting his employees first.

He has published a book packed with leadership advice for a happier, healthy workforce. The Happy Index: Lessons in Upside-Down Management is out now.

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David Harewood

David Harewood

Homeland star David Harewood talks to James O'Brien about racism in Hollywood.

11 Mars 20211h 2min

Elizabeth Day

Elizabeth Day

Podcaster Elizabeth Day, who stormed the zeitgeist with her novel 'How to Fail' joins James O'Brien on this week's episode of Full Disclosure

4 Mars 202152min

Nicky Campbell

Nicky Campbell

Nicky was adopted at just four-days-old, leaving him with a “fragile” identity growing up and at times feeling he was “living a lie”. In this week's Full Disclosure, James and Nicky share their experiences of growing up adopted.

25 Feb 202156min

Eliot Higgins

Eliot Higgins

Eliot Higgins

18 Feb 202151min

Sathnam Sanghera

Sathnam Sanghera

British journalist and author, Sathnam Sanghera, joins James O'Brien to talk about his new book: Empireland.

11 Feb 202154min

Tim Roth

Tim Roth

From south London to LA, Tim Roth has been Hollywood royalty for almost three decades. Speaking to James right the end of Donald Trump's premiership, Roth gives his thoughts on the outgoing President, Brexit and the COVID-19 response

5 Feb 202146min

Rachel Clarke

Rachel Clarke

Palliative care doctor & campaigner Rachel Clarke, better known as @doctor_oxford on Twitter, is on this week's episode of Full Disclosure with James O'Brien. In her most recent book, ‘Breathtaking: Inside the NHS in a time of Pandemic’, Dr Clarke writes what it was really like inside the NHS for patients, staff and families during the first wave of Covid-19. Rachel joins James on the day the UK reached 100,000 COVID related-deaths.

28 Jan 202151min

Jack Monroe

Jack Monroe

Last week, social media was full of images of food parcels sent to parents to feed their children. They were not substantial. James speaks to journalist and food writer, Jack Monroe about campaigning on poverty issues.

21 Jan 202158min

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