PM Point of View29 Jan 2022

Cognitive Behavior

"Do all the humans on your team have brains?" Not a comment on ability but on cognition and hardwired biases; if they have brains, they make mistakes in regular patterns. PMs follow the same logical paths of cognition and shortcuts that all humans do, some of which lead us to wrong conclusions and unhelpful behaviors. As planners and forecasters, our decisions have consequences for others, from executives wanting "the right answer" to colleagues whose performance reviews rely on work, schedules and quality metrics we define. And, the bad news is, we get it wrong. Through the filters of how we perceive to how we process to how we chose to communicate, there are common and sadly reliable ways that we set ourselves and others up to have make the unknown future look precise, even as it we are less accurate. The good news is, there is things we can do about it. Join co-host Mike Hannan and Kendall Lott as they explore the new frontier of PM upskilling from guest, Dr. Josh Ramirez, and we learn some tricks and interventions that help us manage projects better. Dr. Josh Ramirez is founder and CEO of the Institute for Neuro & Behavioral Project Management. He is currently building an organization (www.nbpmi.com) that is working on redesigning project management with behavioral, social, cognitive, and neuroscience, in an emerging field of Behavioral Project Management. In addition, he is currently researching application of science to project management to build a foundation of project science under existing practices. The future of project management is in redesigning around the beings that predict and deliver projects: humans.

Josh is co-author of NeuralPlan with Dr. Shari De Baets, and an adjunct professor of project management, with experience that includes business operations management, project management, and project controls, including work at several national laboratories and other projects throughout the U.S. Department of Energy complex, as well as private sector project work.

You can visit the website for the Institute for Neuro & Behavioral Project Management at www.nbpmi.com, become a member of the institute at www.behavioralpm.com, or take a look at their NPPQ planning certification at www.neural-plan.com.

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