Episode 3: Managing Success Based on Service, Not Marketshare

Episode 3: Managing Success Based on Service, Not Marketshare

Security Service Federal Credit Union attributes its No. 1 rankings in the annual Auto Finance Performance report to managing success by focusing on dealer and member service, and not by trying to gain marketshare. In this episode of The Roadmap, Charles Goss, executive vice president and chief lending officer at Security Service, details the credit union’s secret to success, how it strives to enhance dealer relationships, and conservative underwriting efforts as the industry heads toward a down cycle.

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Avsnitt(335)

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Chase Auto head of pricing, credit strategy says granular decisioning key

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Wells Fargo Auto, Chase Auto originations jump in Q2

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6 Juli 23min

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