How do we define our own excellence?
Excellence is the quality that propels organizations into greatness and success. It is the competitive advantage in a competitive world. What does it look like? How do we do it? Our customers and ...
17 Mars 20216min
Hiring the right people is one of the most important functions of great leaders.
Our team is only as good as the people on it. When we have an opportunity to hire a new person it is our responsibility to do the due diligence to find someone who will be a positive, constructive, c...
1 Feb 202126min
Excellence in leadership requires Compassion
There is a lot of talk in leadership training circles about being an empathetic leader, one who seeks to understand the feelings and opinions of those around them. That is certainly a requirement but...
29 Jan 20215min
What Does A Leader Look Like?
If we aspire to be leaders we must understand, the success of our efforts is as much dependent upon who we are as it is upon what we do. We can say and do all the right things but if we don't have a ...
10 Dec 202021min
Excellence, what is it, why is it important, how do we get there?
Excellence is a critical requirement for organizations which are growing and improving. Without a commitment to excellence and the processes in place to build it, we will become irrelevant, boring, a...
3 Dec 202022min
Why Do Our Best People Frequently Fail As Leaders?
We often promote our best workers, the highly efficient, high production, hard charging allstars to leadership roles then wonder what happened when they fail. We watch in disbelief when this great pr...
19 Nov 202013min
Getting from Thank You to You're Welcome
All communication between people involves filters. Just because we tell somebody else something doesn't mean they received the same message we intended to send, or that their response will be what we...
12 Okt 20205min
