KLAS Insights Episode 10 - Jennifer Hickenlooper & Ryan Pretnik, Techniques for Driving Better Outcomes in Healthcare AI
KLAS Insights1 Juni 2022

KLAS Insights Episode 10 - Jennifer Hickenlooper & Ryan Pretnik, Techniques for Driving Better Outcomes in Healthcare AI

Jennifer Hickenlooper, KLAS Insights Director, and Ryan Pretnik, KLAS Research Director, speak with Jared Peterson, KLAS CMO, on some of the highlights from the Healthcare AI report. Ryan mentions the four different techniques that KLAS focuses on: machine learning, NLP, robotic process automation, AI, and imaging. The report deep dives into machine learning and elaborates on model creation, building deployment, and future predictions, whether those are about financial, clinical, or operational outcomes. Ryan touches on the importance of ease of use and its correlation to driving outcome. In the end, time to value is key. Jennifer and Ryan explain the three-step phase: (1) preimplementation, (2) implementation, and (3) change management. They elaborate that the preimplementation phase is for figuring out what problem needs to be solved. The implementation phase is to ensure everyone is involved with testing and knows how to build a model. The final phase for change management is centered around the importance of trainings and discussions. The challenge then is how to transition from testing AI to operationalizing it and beginning to drive outcomes.

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