Walking in Another's Shoes | Episode 37

Clear communication, structure, and leadership are some of the topics that Danielle and Ani take on inside of this week’s episode of the Big Money Stylist. Although it’s hard to put the CEO pants on if you’ve never actually been a CEO, learning to walk in another’s shoes is something we can all benefit from.

For Big Money Stylist, we go over the following formula each month: Week #1: Power Week #2: Production Week #3: Profit Week #4: Protection In This Week’s Episode…..PROTECTION Point #1: Don’t Cross the Line

• Danielle: I feel like I rode the friendship train out too long with no structure, so when I did try to lead, no one gave a shit; nobody respected me.
• What she has learned is the importance of establishing lines and defining roles inside of her business and her personal life, making certain not to overlap the two.

QUESTION

Where in your world is it time to establish lines and define roles?

Point #2: Clear Communication

• During walk & talks and weekly team meetings, you are able to find flaws in the system and nip them in the bud instead of having them drag on and on.
• When you don’t have communication, stories are birthed, and from there, everybody assumes their story is true; feelings are hurt, people feel misunderstood, and it becomes a chaotic shit show.

QUESTION

As a salon owner, are there things weighing heavily on your shoulders that you’ve been avoiding discussing?

Point #3: Contracts

• When it comes to signing contracts, some artists have this feeling of, “How dare you ask me to sign a contract! We’re friends! We had tequila one night!”
• One of the biggest parts of contracts that artists have a problem with are the non-competition and non-solicitation clauses which in reality, are in place to protect the business.

QUESTION

What are you doing to protect your business?

Point #4: Risking All

• As a business owner, you take on ALL of the risk. You also pay for and provide everything for the artists who are working inside your salon.
• Putting yourself in the shoes of a business owner, how would you feel and react if one of your artists decided to leave, giving their number to all of your clients on their way out?

QUESTION

Where in your world are you taking all of the risk and are letting others take advantage of you?

Point #5: Structure

• Danielle loves the freedom of being an artist, and also realizes that in order for her business to thrive, she can no longer fly by the seat of her pants. She has learned that she has to surrender a little and allow structure to come into play.
• There comes a time when you have to put your CEO pants on and make the hard decisions that have to be made. Ask yourself this question: If this was mine, what would I do?

QUESTION

As a salon owner, where have you been slacking and because of it, and things have gotten a little out of hand?

Quote of the Week:

“I’m putting my giant CEO pants on and moving forward. I will turn every fucking corner you put in my way.”

— Danielle White

“Things not being voiced creates resentment and hard feelings. There comes a point where you can’t even turn the corner because the sidewalk’s gone; it’s too late.”

— Anianne Rivera