Loyalty360 Loyalty Live | Don Smith, Brierley

Loyalty360 Loyalty Live | Don Smith, Brierley

Send a text Loyalty360's Mark Johnson interviews Don Smith, Brierley to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

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#381: Great Wolf Lodge: Making an Impact on the Full Customer Experience by Evolving Customer Loyalty

#381: Great Wolf Lodge: Making an Impact on the Full Customer Experience by Evolving Customer Loyalty

Send a text With more than 20 locations in the U.S., Great Wolf Lodge is a popular chain of hotels featuring water parks and attractions that engage guests with a diverse set of lodging and dining opt...

3 Juli 202412min

#380: Loyalty360 Loyalty Live | Daniel Wood, Engaged Nation

#380: Loyalty360 Loyalty Live | Daniel Wood, Engaged Nation

Send a text Engaged Nation provides a suite of services and solutions designed to captivate, motivate, and drive measurable results. The company’s offerings include interactive web-based incentive pro...

2 Juli 202415min

#379: Author Gary Hawkins Discusses His New Book and How an Evolving Society Impacts Retail Technology

#379: Author Gary Hawkins Discusses His New Book and How an Evolving Society Impacts Retail Technology

Send a text In his new book, BIONIC RETAIL: HOW TO THRIVE IN AN EXPONENTIAL WORLD, author Gary Hawkins discusses how the pace of change outside organizations is accelerating faster than within, creati...

1 Juli 202417min

Ally Financial: Uniting Communities with Sports Partnerships and Elevating the Customer Experience

Ally Financial: Uniting Communities with Sports Partnerships and Elevating the Customer Experience

Send a text As a leading digital financial services company, Ally Financial focuses on serving communities and helping customers navigate life milestones and achieve financial goals. From helping cust...

26 Juni 202424min

Loyalty360 Loyalty Live | Peter Vogel, vPromos

Loyalty360 Loyalty Live | Peter Vogel, vPromos

Send a text Founded in 2009, vLoyalty is a privately held company headquartered in Dallas, Texas. The company combines the power of payments, card-linking loyalty and promotions, and text messaging to...

25 Juni 202415min

Loyalty360 Loyalty Live | Kelsey Crookes, Baesman

Loyalty360 Loyalty Live | Kelsey Crookes, Baesman

Send a text Baesman Group helps brands solve personalized marketing challenges with a strategic focus on loyalty programs. Their team of customer engagement strategists, made up of former brand-side m...

18 Juni 202418min

A&W Restaurants: Building Customer Loyalty through Data-Driven Insights and Personalization

A&W Restaurants: Building Customer Loyalty through Data-Driven Insights and Personalization

Send a text A&W Restaurants was founded in 1919 as a root beer stand in Lodi, California, to welcome the troops home after World War I. As America’s oldest franchise restaurant chain, today, there are...

12 Juni 202418min

Loyalty360 Loyalty Live | Steven Douglas, Addtowallet

Loyalty360 Loyalty Live | Steven Douglas, Addtowallet

Send a text Addtowallet.io offers a mobile wallet marketing platform that lets brands create, manage, and distribute digital offers and pass them on to Apple Wallet and Google Pay. Traditional coupons...

11 Juni 202415min

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