Technology Makes It Easier: A Q&A with Wings and Rings on Loyalty Programs and Improved Customer Engagement
Send a text Known originally as Buffalo Wings and Rings, the Wings and Rings first opened its doors in 1984 in Cincinnati, OH, with four locations. Entrepreneurs Nader Masadeh, Phillip Schram, and Hay...
14 Sep 202315min
A Game-Winning Approach: A Q&A with Aristocrat on Building B2B Customer Loyalty
Send a text Aristocrat was founded in Sydney, Australia, in the 1950s as a gaming provider. Expansion followed in the next two decades, bringing the first five-reel slot machine to Europe and the U.S....
13 Sep 202311min
Loyalty360 Loyalty Live | Roger Williams, Marigold
Send a text With years of customer loyalty experience, the team at Marigold (formerly Cheetah Digital) has a strong pulse on the current customer loyalty landscape. In 2022, Marigold surveyed 1500+ U....
12 Sep 202325min
Exceeding Travelers’ Expectations: A Q&A with Best Western Hotels on Leadership, Customer Loyalty, and Brand Partnerships
Send a text For over 75 years, Best Western Hotels has inspired guests to travel through unique experiences and comfortable stays. The company’s success comes from its team’s caring spirit and a deep ...
12 Sep 202331min
Celebrating Women Who Travel: A Q&A with Hilton’s Jenn Chick about National Woman Road Warrior Day and How an Innovative Loyalty Program Enhances the Stay
Send a text Hilton, founded in 1919 by visionary Conrad Hilton, is an iconic brand recognized worldwide. From its humble beginnings in Cisco, TX, the brand’s innovative leadership, dedicated team memb...
30 Aug 202327min
Turning Left or Right: A Q&A with Parkland on Creating Customer Loyalty in the Retail Fuel Space
Send a text Parkland traces its beginning back to a single retail location established in the 1970s in rural Alberta, Canada. For the next four and a half decades, in addition to establishing its own ...
29 Aug 202326min
Changing the Direction of Banking: A Q&A with LendingClub® on Personalization and Delivering Customer-Centric Benefits
Send a text LendingClub® was founded in two unlikely ways. First, it began during the Great Recession of 2007, when banks were not issuing loans because of the economic climate. Second, it started as ...
23 Aug 202324min
Loyalty360 Loyalty Live | Kim Welther, Baesman
Send a text Loyalty360's Mark Johnson interviews Kim Welther, Baesman, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.
22 Aug 202313min
