#413: From Collectors to Community: How Upper Deck Is Driving Fan Engagement
Send us a text Loyalty360 recently spoke with Paul Nguyen, Senior Marketing Manager at Upper Deck, a leading brand in the trading card and memorabilia industry. Paul shared valuable insights into Uppe...
16 Jan 202516min
#412: Loyalty Live | Personalization Without Compromise: Exploring Wunderkind’s Role in the Future of Marketing
Send us a text As marketing, and the technologies powering it, are becoming increasingly complex, brands that are striving to connect with customers on a deeper level must navigate emerging challenges...
15 Jan 202529min
#411: Loyalty360 Executive Spotlight: John Sellers, Bank of America
Send us a text Loyalty360 had the pleasure of speaking with John Sellers, Head of Rewards at Bank of America and 2024 Loyalty Expo Champion of Customer Loyalty honoree. Bank of America’s Preferred Rew...
9 Jan 202521min
#410: Navigating Gen Z's Expectations: Fat Brands' Digital Strategy for the Mobile-First Consumer
Send us a text As the digital experience becomes a bigger and bigger part of a buyer’s journey, brands must quickly adapt to meet the evolving preferences of their customers. Nowhere is this truer tha...
9 Jan 202527min
#409: A Love Story: David's Bridal's Diamond Loyalty Program
Send us a text David’s Bridal stands as a powerhouse in the bridal retail market, with one out of every three brides in the United States walking down the aisle in one of their gowns. Kelly Cook, Pres...
18 Dec 202427min
#408: Scoops of Success: Häagen-Dazs’ Refreshed Approach to Loyalty
Send us a text Memorable experiences are a key part of creating lasting customer relationships, and Häagen-Dazs Shops are taking steps to enhance its approach. In this conversation with Maya Pocock, B...
16 Dec 202419min
#407: Cava’s Loyalty Program: Driving Growth Amid a Surge in Popularity
Send us a text Cava, a Mediterranean-inspired restaurant chain with over 340 locations has carved out a unique space in the competitive fast-casual dining industry. Known for its fresh ingredients and...
11 Dec 202418min
#406: BWH Hotels: Elevating Customer Loyalty and Inspiring Travel
Send us a text Travel rewards have become increasingly popular in recent years, with more and more people taking advantage of the opportunity to earn points and miles on their everyday spending. Accor...
9 Dec 202416min
