IKEA Canada’s 2023 Loyalty Expo Session: Empowering Frontline Co-Workers To Create a Loyalty-Optimal Experience
Send a text IKEA Canada is an award finalist for this year’s Loyalty360 Awards for the Employee Engagement & Impact category at the upcoming Loyalty Expo, held May 8-10 in Orlando, FL. Mark Johnson, C...
21 Apr 20232min
Delivering Outside the Scope of Normal: How JetBlue Travel Products Builds Customer Loyalty by Exceeding Expectations
Send a text Mark Johnson, CEO of Loyalty360, spoke with Andres Barry, President of JetBlue Travel Products, about the brand’s customer loyalty strategy, how they engage with customers and innovate the...
19 Apr 202326min
Emotional Connection, Personalization, and Value: Donatos’ People-Centric Approach to Customer Loyalty
Send a text Mark Johnson, CEO of Loyalty360, spoke with Erin Corrigan, Director of Digital Marketing for Donatos, about the Donatos Rewards program, the brands’ customer loyalty efforts, and how it us...
14 Apr 202310min
Donatos 2023 Loyalty Expo Session: Building Personalization and Emotional Loyalty into the Rewards Program
Send a text Donatos was recently named a finalist for this year’s Loyalty360 Awards, presenting in the Customer Loyalty Strategy category at Loyalty360’s Loyalty Expo, May 8-10 in Orlando. At the even...
13 Apr 20231min
Loyalty360 Loyalty Live | Jonathan Silver, Engage People
Send a text Loyalty360's Mark Johnson interviews Jonathan Silver, Engage People, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.
4 Apr 202323min
Creating Emotional Connections Through Trust and Charity: How Pet Valu Builds Meaningful Customer Relationships
Send a text Mark Johnson, CEO of Loyalty360, spoke with Tanbir Grover, Chief Digital and Marketing Officer of Pet Valu, about the brand’s customer loyalty efforts, how it builds emotional loyalty thro...
3 Apr 202322min
Margaritaville’s 2023 Loyalty Expo Session: Learning from Loyalty Challenges
Send a text Mark Johnson, CEO of Loyalty360, spoke with Claudia Infante, Senior Vice President of Revenue Strategy for Margaritaville, about her upcoming session at the 2023 Loyalty Expo, which will f...
31 Mars 20238min
Personalized Care: How Ulta Beauty Uses Its Ultamate Rewards® Program to Build Emotional Loyalty
Send a text Mark Johnson, CEO of Loyalty360, spoke with Jessie Rosenberg, Loyalty Strategic Partnerships Manager for Ulta Beauty about the history of Ultamate Rewards®, its customer loyalty strategy, ...
29 Mars 202318min
