Loyalty360 Loyalty Live | Manoj Agarwal, Xoxoday

Loyalty360 Loyalty Live | Manoj Agarwal, Xoxoday

Send us a text In today’s commercial landscape, fostering customer loyalty requires more than discounts and rewards. Brands must also deliver personalized experiences to engage and delight customers along their journey. Xoxoday empowers brands to meet this challenge with software solutions that promote loyalty by enhancing the customer experience. Loyalty360 spoke with Xoxoday Co-Founder Manoj Agarwal about how experiences affect customer loyalty, the importance of personalization, and creat...

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Fubo: Building Brand Love by Rewarding Consumers and Investors

Fubo: Building Brand Love by Rewarding Consumers and Investors

Send us a text Originally established in 2015 to provide soccer fans with a way to stream matches, today, Fubo is a direct-to-consumer live TV streaming service enjoyed by 1.48M paid subscribers in No...

2 Jan 202441min

Loyalty360 Loyalty Live | Vince Tirelli, dunnhumby

Loyalty360 Loyalty Live | Vince Tirelli, dunnhumby

Send us a textDiscover the future of grocery shopping with Vince Torelli, the customer strategy maestro at Duhumbi, as we unravel the secrets behind what really drives your choice of where to buy your...

29 Dec 202325min

Loyalty360 Loyalty Live | Sam Panzer, Talon.One

Loyalty360 Loyalty Live | Sam Panzer, Talon.One

Send us a textLoyalty360 interviews Sam Panzer, Talon.One, to discuss the trends in customer loyalty and customer experience, and the changing industry landscape.

12 Dec 202326min

Improving Customer Loyalty: A Q&A with Subway on the Launch of the New MVP Rewards Program

Improving Customer Loyalty: A Q&A with Subway on the Launch of the New MVP Rewards Program

Send us a text Partners Fred DeLuca and Dr. Peter Buck opened Pete’s Super Submarines in Bridgeport, Connecticut, in 1965 after 17-year-old DeLuca asked the nuclear physicist (Buck) for advice on payi...

12 Dec 202320min

Loyalty360 Loyalty Live | Peter Vogel, vPromos

Loyalty360 Loyalty Live | Peter Vogel, vPromos

Send us a text For brands with loyalty programs, customer interaction is an integral part of the total customer experience. Brands benefit when their programs are easy to join, and customers can effor...

5 Dec 202326min

Cracker Barrel: Over Five Decades of Creating a Welcoming Customer Experience

Cracker Barrel: Over Five Decades of Creating a Welcoming Customer Experience

Send us a text Dan Evins founded Cracker Barrel Old Country Store® in 1969 in Lebanon, Tennessee. Over the next 50 years, Cracker Barrel evolved into a restaurant with a popular retail store and has t...

4 Dec 202329min

Hooters: Creating a Culture of Empowered Employees and Elevating the Customer Experience

Hooters: Creating a Culture of Empowered Employees and Elevating the Customer Experience

Send us a text Hooters, founded in Clearwater, FL, in 1983, is now one of the largest employers of women in the service industry. With 198 corporate stores and approximately 370 stores in total, inclu...

4 Dec 202318min

Luxury Stays: A Q&A with Preferred Hotels on Customer Loyalty and Forming Strategic Partnerships in the Travel Industry

Luxury Stays: A Q&A with Preferred Hotels on Customer Loyalty and Forming Strategic Partnerships in the Travel Industry

Send us a text Preferred Hotels & Resorts is a portfolio of independent hotels worldwide that offers travelers a wide selection of luxury stays with a focus on leisure. Guests can choose from a handfu...

28 Nov 202325min

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