080 | Map Your Customer Journey

080 | Map Your Customer Journey

By the end of this episode, you’ll have an 8-step template to map your customers' journey and design a user experience that will influence your audience to become customers.

👉 Learn more: ⁠https://brandmasteracademy.com/brand-master-podcast/⁠

First, you’ll learn what customer journey mapping is how it impacts your brand strategy, and the way you build your brand.

Next, you’ll learn about the relationship between branding and marketing and how your customer journey map plays a strategic role in aligning these two important strategies.

Next, I’ll give you a very relatable customer journey map example, which will provide clarity for how you can design your user experience.

Then you’ll learn about the importance of the human brand persona before we jump into the 8-step customer journey map framework. And that is your 8-step customer journey map template. Use it to design a user and customer experience that will excite and impress them at every touchpoint on the customer journey.

For more brand strategy resources and downloads visit ⁠https://brandmasteracademy.com/⁠

Det här avsnittet är hämtat från ett öppet RSS-flöde och publiceras inte av Podme. Det kan innehålla reklam.

Avsnitt(319)

318 | Why Higher Fees Aren’t About Confidence or Packaging with Allan Dib

318 | Why Higher Fees Aren’t About Confidence or Packaging with Allan Dib

Higher fees aren’t about confidence, better packaging, or simply deciding to charge more. They come from widening the gap between what your client pays and what they believe the outcome is worth. In t...

6 Okt 51min

317 | Why Customers Buy and Brands Get Remembered with Katelyn Bourgoin

317 | Why Customers Buy and Brands Get Remembered with Katelyn Bourgoin

Grab the Pro Brand Strategy Blueprint and start building your brand ecosystem→https://brandmasteracademy.com/pro-brand-strategy-blueprint-fbBuyer psychology reveals why customers actually buy — and wh...

15 Sep 47min

317 | Why Most B2B Positioning Fails with April Dunford

317 | Why Most B2B Positioning Fails with April Dunford

Why most B2B positioning fails has less to do with the strategy itself and more to do with what happens after it leaves the room. April Dunford reveals why positioning must involve sales, product, mar...

25 Aug 46min

314 | Beyond AI-Generated Strategy with Jenny Sagstorm

314 | Beyond AI-Generated Strategy with Jenny Sagstorm

Beyond AI-generated strategy, the real advantage is no longer producing more options—it’s knowing which direction deserves conviction. In this episode, Jenny Saxton explains why judgment, workshops, a...

25 Aug 1h 3min

316 | Why Customers Change Minds with Bobby Moesta

316 | Why Customers Change Minds with Bobby Moesta

Customers don’t switch brands easily. When they do, it’s typically because of a struggling moment that makes staying with the status quo harder than making a change.In this episode of The Brand Master...

18 Aug 53min

315 | The End of Selling Expertise with Blair Enns

315 | The End of Selling Expertise with Blair Enns

Selling expertise is changing. Blair Enns reveals why traditional sales tactics, free pitching, and proving your value can actually weaken your position—and why the sale itself should be a sample of t...

10 Aug 52min

313 | Why Brand Value Now Comes From Human Values with Mary Meehan

313 | Why Brand Value Now Comes From Human Values with Mary Meehan

Why Brand Value Now Comes From Human Values is explored through a conversation with cultural analyst Mary Meehan. This episode breaks down how shifting human values are reshaping brand value in a worl...

14 Juli 42min

312 | Why Everything Agencies Sell is About to Collapse with TIm Williams

312 | Why Everything Agencies Sell is About to Collapse with TIm Williams

AI is about to collapse the agency model built on selling time, tasks and deliverables. In this episode, Tim Williams reveals why agencies must move beyond commoditized work and start selling what cli...

7 Juli 1h 1min

Populärt inom Business & ekonomi

framgangspodden
rss-jossan-nina
varvet
rss-borsens-finest
uppgang-och-fall
avanzapodden
24fragor
badfluence
rss-dr-bjorklund
rss-inga-dumma-fragor-om-pengar
lastbilspodden
fill-or-kill
rss-kort-lang-analyspodden-fran-di
bathina-en-podcast
tabberaset
borsmorgon
rss-dagen-med-di
kapitalet-en-podd-om-ekonomi
rikatillsammans-om-privatekonomi-rikedom-i-livet
rss-hos-psykologen