Animal HealthLink is Transforming Telehealth and Triage, with Leilani Mustillo and Sean Neate

When lifestyle changes forced Leilani Mustillo to consider leaving Vet med, she connected with friend and fellow industry colleague Dr. Sean Neate to discuss a solution to both the career changes she faced and an opportunity to improve Telehealth. After a couple long brainstorming sessions, Animal HealthLink was born, with the vision and mission to redefine the veterinary emergency and after-hours triage model and be the veterinary industry standard for triage.

Leilani, RVT CEO is a born and raised Albertan who completed the Olds College Animal Health Technology program in 2009. Since graduating, she has worked in specialty and emergency medicine in both nursing and management roles. Since 2015, she has been an instructor in Olds College's Animal Health Department.

As an advocate for RVT advancement, she has a love for mentoring and training those who are new to emergency and critical care medicine, with her favourite topic being emergency triage.

Sean grew up in Alberta and originally obtained a Bachelor of Commerce from the University of Alberta, but switched careers and graduated from the Faculty of Veterinary Medicine at the University of Calgary. After graduation, Sean completed a rotating small animal internship at a referral institution in Calgary. After spending several years in referral and emergency medicine, he moved to family practice.

Sean is currently a practicing partner in a group of veterinary hospitals in Calgary where he enjoys a mixture of clinical cases and leading teams in their growing practices.

In our wide-ranging conversation with Leilani and Sean, topics covered include:

• Leilani and Sean's career journey
• Creating a new path to keep involved in the profession
• Animal HealthLink's inception
• The benefit of Animal HealthLink's services for veterinarians and clinics
• Transforming the way telehealth is done
• Working within the regulatory framework in multiple States and Provinces
• How does Animal HealthLink work?
• The fun of starting up a veterinary business - what it really takes
• What's got Leilani and Sean excited for the company's future
• Leilani and Sean's Impact Round!

Thank you to Leilani and Sean for joining us on the show!

To find out more about Animal Health Link, visit or connect with them in the following ways:

https://www.animalhealthlink.ca/

info@animalhealthlink.ca

@animalhealthlink on Instagram, Facebook, and LinkedIn

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- Jonathan Leicht, DVM and Michael Bugg, DVM