The Human Risk Podcast21 Dec 2020

Jim Oates on how a No Surprises approach can help manage risk

When things go wrong in companies, it's usually accompanied by a sense of surprise on the part of senior management. Given we know that employing people will result in some form of Human Risk, wouldn't it be better if we could find a way to ensure there were no surprises? At least, not in areas where controls exist to mitigate the risk.

That's what my guest Jim Oates explores with me on this episode. He's spent his career working in audit in Financial Services, so he's seen plenty of examples of the aftermath of things not going according to plan. His experience as an auditor led him to adopt a strategy of "No Surprises"; working to ensure the Board of Directors of the company aren't surprised by a significant loss or damage to the firm's reputation, due to an unexpected control failure.

In our discussion, we explore some of the events that shaped Jim's career and what he learned from them. The insights he shares about human decision-making and how audit can help to mitigate the risks it poses are fascinating and very timely.

Jim also played an important part in furthering my thinking about Human Risk. He was my boss at UBS when I evolved the idea of "Bringing Behavioural Science to Compliance" and supported me in pursuing the idea. As one of of the early sponsors of the ideas behind it, it's very fitting to have him as a guest on the podcast.

To find out more about Jim and his work, visit his website: https://www.eventumrisk.com/

During our discussion, Jim refers to:

- CDOs: https://www.thebalance.com/cdos-collateralized-debt-obligations-3305822

- LIBOR: https://www.bbc.co.uk/news/business-19199683

- Kweku Adoboli: https://www.bbc.co.uk/news/uk-19660659

Det här avsnittet är hämtat från ett öppet RSS-flöde och publiceras inte av Podme. Det kan innehålla reklam.

Avsnitt(368)

Dr Michael Hallsworth on The Hypocrisy Trap

We all intuitively know that hypocrisy is a bad thing. But what if it isn’t a flaw, but a feature? But maybe the real problem isn’t hypocrisy, it’s how we think about it.Episode SummaryOn this episode...

16 Nov 202558min

James Geary on The Art of The Aphorism

Can a single sentence change the way you see the world? My guest on this episode, James Geary thinks so.Episode SummaryOn this episode, I speak with writer and journalist James, whose lifelong fascina...

9 Nov 20251h 4min

Dr Nicholas Wright on How the Brain Shapes War and War Shapes The Brain

What can war teach us about how the human brain really works? And why is human decision-making a more significant factor than military strength in wars?Episode SummaryOn this episode, I'm exploring ho...

1 Nov 20251h 2min

Dr Nikolay Kukushkin on Memory

What if your body is learning things your mind doesn’t know? What if memory wasn't just something that our brain has?Episode Summary On this episode, I'm exploring a bold idea with neuroscientist Dr N...

25 Okt 20251h 6min

Richard Chataway on Designing AI for Humans

What if the biggest AI risk isn’t bias or data, but human behaviour itself? How might AI impact the people using it and what does that mean for how we design solutions and deploy the technology?Episod...

18 Okt 20251h 8min

Tom Hardin On Turning A Crime Into A Calling

What happens when the worst thing you’ve ever done becomes the foundation for your life’s work?Episode SummaryMy guest on this episode is Tom Hardin, otherwise known as Tipper X. He's been on the sho...

5 Okt 202555min

James Healy on BS at Work (Bullshit & Behavioural Science)

Why do so many workplaces run on bullshit processes and procedures? And how might Behavioural Science help resolve them?Episode SummaryIn this episode, I sit down with author, speaker and advisor Jam...

27 Sep 20251h 4min

Pep Rosenfeld on Work Laugh Balance

What if the most powerful tool at work isn’t logic, but laughter? On this episode I'm speaking to a comedian who far from thinking humour is a workplace distraction, thinks it might be one of our most...

6 Sep 20251h 3min