Time for an HR Tech Upgrade? How to Get Relief From Your HR Software Troubles with Patrick Sayers, President, Newcastle Research (#16)

Sometimes HR software systems that are supposed to create efficiency can become pain points. Disruptive functionality and disparate systems can handcuff HR pros - making them unable to provide quick answers to the people they're trying to support. Technology expert Patrick Sayers, president of Newcastle Research, helps you decide if it's time for an HR system upgrade.

Highlights

[2:15] HRIS and human capital management software that’s the right fit

[5:37] Using spreadsheets to bridge disparate systems

[10:13] Pinpointing software pain points

[13:35] Symptoms of underlying problems

[14:10] Top HR software trends related to unified systems and customer support

[18:11] Reading deeper into customer satisfaction and revenue retention metrics

[20:10] Presenting the business case for new/different HR tech to a CFO

[21:50] What to do when you’re getting to the short list of vendors

[23:25] The cost savings case for new/different HR tech

[26:30 What about compliance and assessing risk?

Guest Bio

Patrick Sayers, President, Newcastle Research

Patrick Sayers is the founder of Newcastle Research, a research and advisory company focused on the human capital management (HCM) market. He leads Newcastle Research’s advisory services, leveraging two decades of industry experience to assist clients with their HCM strategy so that HR teams can focus on what really matters.

Links

https://www.linkedin.com/in/sayerspatrick/

https://newcastleresearch.com/

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