Leveraging Employee Relations: Coaching to Success and Minimizing Risk with Ryan Gaither, Capital Blue Cross (#22)

Workplaces are increasingly complex, and in high-performing organizations, employee relations is central to the HR function. But some managers follow protocols and some don't, and that can pose unnecessary risks to your company. To help you identify and remedy the risk, we've called in HR consultant Ryan Gaither, employee relations strategist for Capital Blue Cross.

Highlights

[6:23] What things are managers doing that could put their organizations at risk?

[9:15] The importance of documentation

[13:54] Assessing risk when you’re an HR department of one

[17:12] HR and DEI

[20:22] Uncovering illegal bias

[29:31] Tactics for nurturing good HR-employee relationships

[31:59] Stay interviews

[33:28] Women and networking

[35:22] Ryan’s problem-solving process and the importance of following up

[40:52] Legal tests for workplace retaliation complaints

Guest Bio

Ryan Gaither, employee relations strategist, Capital Blue Cross

With over a decade of experience in people leadership roles, Ryan is a trusted advisor to executive level leaders, specializing in employee relations and employee engagement, including complex work investigations, performance management, conflict management, and policy development and enforcement. Ryan is a SHRM-CP certified professional, a certified trainer, mentor and executive coach. He is also president of the board of directors of New Visions Inc.

Links

https://www.linkedin.com/in/rgaitherrsc/

https://www.capbluecross.com/

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