#31 Barbara Oakley: Learning How to Learn

They weren’t employees. They were partners. Les Schwab didn’t build a company. He built a culture. This episode reveals how one small-town tire dealer scaled to $3 billion by turning customers into evangelists and employees into owners. Somewhere between changing his first flat tire and opening his 410th Les Schwab Tire Center, Les discovered something profound: his people weren't just working for him, they were working with him. They weren't building his dream, they were building their own. This episode is a case study on how strategy, incentives, and trust create massive advantages that resources can’t buy. When investment bankers offered Schwab billions to sell his empire, he refused after asking himself just one question: “What would I do with the money?” Les Schwab understood something most never learn: the real wealth isn't in what you keep.  Approximate timestamps: Subject to variation due to dynamically inserted ads:  (01:49) Roots   (11:21) In Business  (27:50) Building an Empire  (40:18) Maturation and Legacy  (48:21) Reflections from Les Schwab  (51:22) Lessons from Les Schwab   This episode is for informational purposes only and is based on Pride in Performance: Keep It Going by Les Schwab Thanks to Basecamp for sponsoring this episode: basecamp.com/knowledgeproject Check out highlights from this book in our repository, and find key lessons from Schwab here: https://www.fs.blog/knowledge-project-podcast/outliers-les-schwab Upgrade—If you want to hear my thoughts and reflections at the end of all episodes, join our membership: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠fs.blog/membership⁠⁠⁠⁠⁠⁠⁠⁠ and get your own private feed. Newsletter—The Brain Food newsletter delivers actionable insights and thoughtful ideas every Sunday. It takes 5 minutes to read, and it’s completely free. Learn more and sign up at ⁠⁠⁠⁠⁠⁠fs.blog/newsletter⁠⁠⁠ Follow Shane on X at: ⁠⁠⁠x.com/ShaneAParrish Learn more about your ad choices. Visit megaphone.fm/adchoices

15 Juli 58min

Shopify’s Harley Finkelstein reveals the one standard that actually scales your career and your family. Harley shares why stepping down as COO was his hardest choice, the family motto that guides his daughters, and what makes someone good at storytelling. They discuss AI's real advantage, the calendar system that keeps him accountable, and how he maintains high standards. If this gives you one standard to raise your team—or your family—share it with a friend who needs to hear it today. ------------ About Harley: Harley Finkelstein is the President of Shopify. He leads storytelling, external relations, and company energy—translating world-class product into world-class adoption. Approximate timestamps:  (00:02:10) Living With Unreasonably High Standards (00:03:40) Generational Trauma and Family Relationships (00:07:52) Growing Up With Adverse Circumstances (00:14:42) Prioritizing In Life And Becoming World Class (00:24:45) Requalifying For Your Job (00:30:05) Mindset for Professional Growth and Success (00:31:33) How To Find A Great Business Partner (00:32:57) Switching From COO Of Shopify To President/Chief Storyteller (00:40:34) How Storytelling Impacts Shopify (00:42:00) How To Get Better At Storytelling (00:46:13) Shopify And How Commerce Has Evolved (00:49:27) Forced Entrepreneurship Vs Passion-Based Entrepreneurship (00:51:34) Mentorship (00:59:41) Overcoming Failure And Rejection (01:02:46) Out Caring Is More Important Than IQ, EQ, Raw Talent (01:06:07) Parenting And Teaching A Hardwork Ethic (01:11:23) Teaching Resilience Thanks to our sponsor for supporting this episode: SHOPIFY: Sign up for your one-dollar-per-month trial period at shopify.com/knowledgeproject MINT MOBILE: Get your 3-month Unlimited wireless plan for just 15 bucks a month at mintmobile.com/knowledgeproject Newsletter - The Brain Food newsletter delivers actionable insights and thoughtful ideas every Sunday. It takes 5 minutes to read, and it’s completely free. Learn more and sign up at ⁠⁠⁠⁠⁠fs.blog/newsletter⁠⁠⁠⁠⁠ Upgrade — If you want to hear my thoughts and reflections at the end of the episode, join our membership: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠fs.blog/membership⁠⁠⁠⁠⁠⁠⁠ and get your own private feed. Watch on YouTube: ⁠⁠⁠⁠⁠@tkppodcast Learn more about your ad choices. Visit megaphone.fm/adchoices

8 Juli 1h 47min

Jimmy Pattison still runs his $16 billion empire personally at 96 years old. He’s built The Pattison Group over the last 63 years without outside capital or a college degree. He owns 100% of car dealerships, grocery stores, billboards, radio stations and even Ripley’s Believe It or Not—with a philosophy of: "No partners, no shareholders, no relatives."  This episode reveals the principles behind one of North America’s great private empires ------ Get a summary of the 11 key lessons you can learn from Jimmy here: https://fs.blog/knowledge-project-podcast/outliers-jimmy-pattison/ ------ Approximate timestamps:  (01:10) Jimmy Pattison’s Billion-Dollar Playbook(03:24) The Debt That Built Character(05:41) Part 1: Foundations - The Boy Who Sold Seeds Door-To-Door(06:52) When Victory Becomes a Liability(08:46) The University of Used Cars(10:02) The Art of the Close(13:30) When Business Becomes Theater(15:22) The Price of Independence(16:36) The Pattern(17:44) Part 2: Starting to Build - Back to Zero(18:09) The Price of Independence(20:08) Bleeding Money(21:11) The Secret Weapon(22:11) The Main Street Disaster(23:09) Dead Air to Hot Air(24:33) The Ghost Station(25:40) The Conglomerate Dream(27:03) The Target(28:24) Cold Calling Wall Street(29:35) The Silent Hunt(30:49) The Takeover(31:36) Part 3: Neonex International(32:09) The Magic Money Machine(34:17) The Toast Order(35:06) The Forbidden Target(36:15) The Christmas Surprise(37:27) The Bluff(38:07) The Unraveling(39:07) The Education(40:27) Part 4: The Jim Pattison Group of Companies (40:49) The Corporate Confession (42:08) The New Operating System(44:01) The Dinner That Changed Everything(46:23) The Great Escape(47:31) The Boy and the Bicycle(49:07) The Quality Revolution(51:14) Part 5: The Empire Builder - Still at the Wheel(51:47) The New Playbook(54:17) The Grocery Gambit(55:13) The Media Monopoly(55:52) The Numbers Game(57:20) The Ultimate Lesson(59:15) Reflections and Lessons ------ Upgrade: Get a hand edited transcript and ad free experiences along with my thoughts and reflections at the end of every conversation. Learn more @ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠fs.blog/membership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ------ Newsletter: The Brain Food newsletter delivers actionable insights and thoughtful ideas every Sunday. It takes 5 minutes to read, and it’s completely free. Learn more and sign up at ⁠⁠⁠⁠⁠⁠⁠⁠⁠fs.blog/newsletter⁠⁠⁠⁠⁠⁠ ------ Follow Shane Parrish X ⁠@ShaneAParrish⁠ Insta ⁠@farnamstreet⁠⁠ ------ This episode is for informational purposes only and is based on Jimmy: An Autobiography by Jim Pattison and Paul Grescoe.  Learn more about your ad choices. Visit megaphone.fm/adchoices

1 Juli 1h 11min

On her first day as CEO of PepsiCo, Indra Nooyi fired her general counsel. Then rehired him before dinner. It wasn’t a stunt. It was a signal.  She ran a $200 billion empire the same way she ran her life: with surgical precision, uncompromising standards, and an allergy to corporate theater. But here's what separates this conversation from every other CEO interview: she tells you what her massive ambition cost her and her family. What it means to carry the hopes of millions who look like you. What happens when a strategy you bet your career on starts to crumble. She reveals her private system for tracking 400 rising stars inside of a corporate giant and the advice Steve Jobs gave her that changed everything.  If you’ve ever felt the pull between ambition and identity, this one’s for you. Indra doesn’t just talk about power. She shows what it costs.  Approximate timestamps: Subject to variation due to dynamically inserted ads: Thanks to our sponsors for supporting this episode: NORDVPN: To get the best discount off your NordVPN plan go to ⁠⁠⁠nordvpn.com/KNOWLEDGEPROJECT⁠⁠. Our link will also give you 4 extra months on the 2-year plan. There's no risk with Nord’s 30 day money-back guarantee! MINT MOBILE: Get this new customer offer and your 3-month Unlimited wireless plan for just 15 bucks a month at MINTMOBILE.COM/KNOWLEDGEPROJECT. MOMENTOUS: Head to ⁠www.livemomentous.com⁠ and use code KNOWLEDGEPROJECT for 35% off your first subscription. Newsletter - The Brain Food newsletter delivers actionable insights and thoughtful ideas every Sunday. It takes 5 minutes to read, and it’s completely free. Learn more and sign up at ⁠⁠⁠⁠fs.blog/newsletter⁠⁠⁠⁠ Upgrade — If you want to hear my thoughts and reflections at the end of the episode, join our membership: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠fs.blog/membership⁠⁠⁠⁠⁠⁠ and get your own private feed. Watch on YouTube: ⁠⁠⁠⁠@tkppodcast Learn more about your ad choices. Visit megaphone.fm/adchoices

24 Juni 1h 34min

The job was editor-in-chief. The goal was to become the platform. And she did.  Once she made it to the top, she didn’t just edit Vogue. She reinvented the power structures beneath it. This episode unpacks how a British girl who couldn’t type built the most bulletproof career in media, survived five decades of disruption, and made herself indispensable to fashion, politics, and culture.   You’ll hear how she weaponized speed over perfection, fired half the Vogue staff in three days, and turned a porn-funded job into a fashion laboratory. Why she said “Your job” when asked what she wanted. Why she put Madonna on the cover at the peak of a scandal. Why standards—not popularity—are her real moat. It’s not about fashion. It’s about building systems no one can take from you.   Most people aim for realistic. Anna Wintour named her destination—Editor of Vogue—at sixteen, then built a ladder no one else could climb.  This episode is for informational purposes only and is based on Amy Odell’s Anna: The Biography. Simon & Schuster, 2022.  Check out highlights from these books in our repository, and find key lessons from Wintour here—⁠⁠⁠⁠https://fs.blog/knowledge-project-podcast/outliers-anna-wintour/ Approximate timestamps: Subject to variation due to dynamically inserted ads: (03:48) PART 1: A Childhood Defined: The Girl Who Couldn’t Type(05:50) Anna Chooses Her Path(07:28) Learning by Drowning(09:46) The Tyranny of Standards(12:01) When Merit Meets Reality (13:44) PART 2: Conquering New York: The Quiet Revolutionary(16:05) Quiet Focus(18:10) The Best Worst Job(19:29) A Reputation from Nothing(21:00) In the Wilderness(22:39) The Preparation Advantage(25:40) The Audacity Play(27:22) The London Interlude(28:44) The Execution (30:19) PART 3: Vogue’s Transformation: The Devil in the Details(32:04) Speed as Strategy(34:56) The Celebrity Revolution(38:44) The Three-Assistant Solution(41:07) Balancing Art and Commerce(43:11) Cannibalizing Yourself First (46:46) PART 4: Anna’s Empire: The Power of Compartmentalization(48:05) The Empire Strategy(49:44) Crisis as Opportunity(51:58) The Digital Reinvention(53:27) The Currency of Influence(54:36) The Machine Anna Built(56:11) The Persistence of Power (58:23) Reflections, afterthoughts, and lessons Upgrade—If you want to hear my thoughts and reflections at the end of all episodes, join our membership: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠fs.blog/membership⁠⁠⁠⁠⁠⁠ and get your own private feed. Newsletter—The Brain Food newsletter delivers actionable insights and thoughtful ideas every Sunday. It takes 5 minutes to read, and it’s completely free. Learn more and sign up at ⁠⁠⁠⁠fs.blog/newsletter⁠ Follow Shane on X at: ⁠x.com/ShaneAParrish Learn more about your ad choices. Visit megaphone.fm/adchoices

17 Juni 1h 10min

How do you build a high-performance culture without turning your company into the Hunger Games? Reed Hastings, co-founder and former CEO of Netflix, shares lessons from a career spent rewriting the rules—from severance as a management tool to “big-hearted champions who pick up the trash.” In this episode, he reveals how Netflix scaled trust, made bold bets before the data was in, and kept its edge by treating employees like adults—not assets. You’ll hear how Hastings evaluates talent beyond the interview, the reason he avoids performance improvement plans, and what most leaders misunderstand about judgment, feedback, and innovation.  You’ll also hear why he placed a $100 million bet on House of Cards with no pilot, how Drive to Survive changed an entire sport, and why Squid Game caught even Netflix by surprise.  Now focused on a new chapter—owning a ski mountain, reshaping education through AI tutors, and supporting charter schools—Hastings is still doing what he does best: building systems that scale culture, not just product.  If you care about performance without politics—or culture without the clichés—this is a blueprint from one of the clearest thinkers in modern business.  Approximate timestamps: Subject to variation due to dynamically inserted ads: (3:09) Powder Mountain, Skiing Industry, & Buying a Mountain (6:36) Setting Culture in an Organization (9:21) Hiring Process and Evaluating Candidates (14:24) Netflix's 2009 Slide Deck Release (16:26) Talent Density and Performance Culture (17:59) Loyalty and Team Building (19:56) Severance Packages (22:17) Process Vs. Innovation (24:21) Preventing Bureaucracy from Creeping In (25:46) Identifying and Nurturing Good Judgment (26:40) Transition from CEO to Board Member (27:37) Competitive Landscape of Online Streaming (29:18) Role of Netflix in Driving Industry Interest (31:25) Handling Controversy: The Dave Chappelle Case (33:59) Inclusiveness and DEI in the Workplace (35:10) Customer Satisfaction and Operating Income (36:06) Decision Making in Content Acquisition: House of Cards (37:28) Creating vs Buying Content (38:46) Data Collection and User Preferences (40:32) AI in Netflix and Personal Use (42:33) AI in Education (45:12) Charter Schools and Importance of Education (48:07) Charter Schools and Government Control (52:34) Misconceptions and Personal Projects (53:25) Admiration for Bill Gates (55:04) Work-Life Integration (56:59) Reflections on Career and Obsession (59:12) The Netflix Keeper Test (1:00:38) Learning from Past Experiences at Pure Software (1:02:27) Challenges and Regrets at Pure Software (1:03:38) Role of the Board in Founder-led Companies (1:04:49) Venture Capital Experiences and Insights (1:05:31) Defining Moments and Openness to New Experiences (1:06:14) First Product Excitement: The Foot Mouse (1:07:19) Definition of Success Thanks to our sponsors for supporting this episode: NORDVPN: To get the best discount off your NordVPN plan go to ⁠⁠nordvpn.com/KNOWLEDGEPROJECT⁠. Our link will also give you 4 extra months on the 2-year plan. There's no risk with Nord’s 30 day money-back guarantee! MOMENTOUS: Head to https://www.livemomentous.com and use code KNOWLEDGEPROJECT for 35% off your first subscription. Newsletter - The Brain Food newsletter delivers actionable insights and thoughtful ideas every Sunday. It takes 5 minutes to read, and it’s completely free. Learn more and sign up at ⁠⁠⁠fs.blog/newsletter⁠⁠⁠ Upgrade — If you want to hear my thoughts and reflections at the end of the episode, join our membership: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠fs.blog/membership⁠⁠⁠⁠⁠ and get your own private feed. Watch on YouTube: ⁠⁠⁠@tkppodcast Learn more about your ad choices. Visit megaphone.fm/adchoices

10 Juni 1h 10min

Harvey Firestone built one of America’s great industrial empires from scratch, transforming from a farm boy to Henry Ford’s key partner. This episode reveals timeless principles about building businesses through booms, busts, and technological disruptions. This episode is based on the biography Men and Rubber: The Story of Business. Check out The Firestone Principles: 12 Timeless Lessons from an Industrial Pioneer: ⁠⁠⁠https://fs.blog/knowledge-project-podcast/outliers-harvey-firestone/ (03:00) PART 1: The Best Businessman I Ever Knew(06:50) The Vanilla Extract Lesson(10:23) When Premium Doesn’t Matter (12:05) PART 2: Right Beneath the Wheels(14:21) The Back of an Envelope(16:36) If Two of Us Stay, Neither Makes Money(18:39) Betting on what Doesn’t Change(20:55) The Accidental Breakfast(24:53) The Third Option (28:19) PART 3: The Innovators Dilemma: Pneumatic Tires(32:24) The Ford Connection: A Partnership of Outsiders(35:23) Navigating the Crisis(37:17) The Underdog’s Advantage(39:24) The Million Dollar Milestone(43:10) Weathering the Panic of 1907(45:55) The Simplicity Imperative (51:25) PART 4: The Ship-by-Truck Revolution(54:31) The Boom That Hid Everything(56:11) The 25% Solution(01:01:42) Cutting to the Bone (01:04:25) PART 5: Why He Never Stopped(01:06:54) The Human Element(01:08:09) The Legacy (01:10:05) Reflections, afterthoughts, and lessons Upgrade—If you want to hear my thoughts and reflections at the end of all episodes, join our membership: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠fs.blog/membership⁠⁠⁠⁠⁠ and get your own private feed. Newsletter—The Brain Food newsletter delivers actionable insights and thoughtful ideas every Sunday. It takes 5 minutes to read, and it’s completely free. Learn more and sign up at ⁠⁠⁠fs.blog/newsletter Follow Shane on X at: x.com/ShaneAParrish Learn more about your ad choices. Visit megaphone.fm/adchoices

3 Juni 1h 22min

Eight Super Bowl rings. Six with the Patriots. And a mindset that goes far deeper than football. In this rare, wide-ranging conversation, Bill Belichick breaks down the invisible factors behind sustained excellence: discipline, preparation, and the mental edge that separates contenders from champions. He shares the surprising reason he kept Tom Brady as a fourth-string rookie, why talent alone is never enough at the highest level, and how true competitors find ways to win long after their gifts fade.  You’ll hear why Belichick cut a player the week of the Super Bowl, how technology is changing player preparation and locker room culture, and why “we have control of the game” became the rallying belief in the greatest comeback in Super Bowl history. This episode covers everything from how he decides when to push a player—or pull back—to how trust is built inside elite teams. Belichick also explains why the price of success is always paid in advance—and why there’s no shortcut around the work. If you lead a team, or want to lead yourself better, this episode is a masterclass from the greatest football mind of our time.  Approximate timestamps: Subject to variation due to dynamically inserted ads: (00:42) Patriots' Employee Guiding Principles (04:25) Talent vs Hard Work (05:43) Competitive Spirit (10:38) You Cannot Win Until You Keep From Losing (15:11) The Drawer and Prioritizing Your Goals (17:07) Social Media, Technology, and Football (24:45) Preparation and Success (27:55) Confidence In The NFL (29:45) Kobe Bryant & Learning To Evolve As You Get Older (31:02) Other Guest Speakers And Their Lessons (32:28) Disciplining NFL Players (39:45) Working Your Way Up & How To Train Staff (47:56) Motivation & Discipline (56:08) Correcting Mistakes and Moving On (58:28) Building A Team vs Collecting Talent (01:00:13) How Has NFL Coaching Changed In The Last 5 Years? (01:01:43) 4 Patriot Rules For Staying Grounded (01:06:11) Super Bowl LI Patriots' Comeback Thanks to our sponsors for supporting this episode: SHOPIFY: Upgrade your business and get the same checkout I use. Sign up for your one-dollar-per-month trial period at ⁠shopify.com/knowledgeproject⁠ NOTION MAIL: Get Notion Mail for FREE at notion.com/knowledgeproject NORDVPN: To get the best discount off your NordVPN plan go to ⁠nordvpn.com/KNOWLEDGEPROJECT. Our link will also give you 4 extra months on the 2-year plan. There's no risk with Nord’s 30 day money-back guarantee! MINT MOBILE: Shop premium wireless plans at mintmobile.com/KNOWLEDGEPROJECT Newsletter - The Brain Food newsletter delivers actionable insights and thoughtful ideas every Sunday. It takes 5 minutes to read, and it’s completely free. Learn more and sign up at ⁠⁠fs.blog/newsletter⁠⁠ Upgrade — If you want to hear my thoughts and reflections at the end of the episode, join our membership: ⁠⁠⁠⁠⁠⁠⁠⁠⁠fs.blog/membership⁠⁠⁠⁠ and get your own private feed. Watch on YouTube: ⁠⁠@tkppodcast Learn more about your ad choices. Visit megaphone.fm/adchoices

27 Maj 1h 13min