Exceeding Taproom Guest Expectations

Exceeding Taproom Guest Expectations

Inspired by a recent CBP thread, this session will discuss how to not only set guest expectations, but to go above and beyond. We will dive into staff training, customer interactions, and strategies you can implement to create the most memorable and profitable experience.


This conversation features:

Casey LeFever (4 Noses Brewing)

Erica Baca (Coal Mine Ave Brewing Company)

Jim Christian (Savannah River Brewing Company)

Nick Rainey (Triptych Brewing)

Tiare Austin (Walking Stick Brewing)


Join us in-person for CBP Connects | Half workshop, half networking

Milwaukee, WI | June 19-21, 2023

Grab your spot now at https://cbpconnects-milwaukee.eventbrite.com/

Avsnitt(471)

Court Shoes Only: ACEing Autism and the Art of Collaboration

Court Shoes Only: ACEing Autism and the Art of Collaboration

Court Shoes Only is a collaborative beer initiative crafted to benefit ACEing Autism tennis programs for individuals with autism. The goal of the initiative is to capture the spirit of the brewery com...

23 Mars 20221h

Data and Robots

Data and Robots

In this conversation we hear from several of your peers to discuss the past year, challenges, surprises, strategies for success, and predictions moving forward. This conversation features: Adam L...

16 Mars 20221h 6min

CBP Connects St. Louis Announcement

CBP Connects St. Louis Announcement

Join us in-person for CBP Connects presented by Arryved POS 3 not to miss days of networking and education June 20-22, 2022 | St. Louis, Missouri Claim your spot: https://cbpconnects-stlouis.eventbrit...

12 Mars 20223min

Rapid Fire Legal

Rapid Fire Legal

We recently posed the question, "What questions on brewery legal issues do you wish you knew the answer to?" In this session, we have invited several industry experts to answer your questions. This c...

7 Mars 20221h 3min

Basics of Fruit Purees and Processes Every Brewer Should Know

Basics of Fruit Purees and Processes Every Brewer Should Know

In this conversation, we will be going through the basics of aseptic fruit puree, what aseptic means, and the determining factors that makes them aseptic. We will show you how they can be used with yo...

2 Mars 202258min

Rapid Fire Finance

Rapid Fire Finance

We recently posed the question, "What questions on brewery finance do you wish you knew the answer to?" In this session, we have invited several industry experts to answer your questions. This conve...

26 Feb 202255min

CBP Stories - Drywall, a Career Change at 40, & Small Town Community w/Ken Landin (Crossroads Brewing Company)

CBP Stories - Drywall, a Career Change at 40, & Small Town Community w/Ken Landin (Crossroads Brewing Company)

CBP Stories showcase individual members who have an inspiring story to tell. Ken Landin is currently the CEO and Co Owner of Crossroads Brewing Company, located in the Hudson Valley of Upstate New Yo...

21 Feb 20221h 3min

Industry Hour: Taproom Managers

Industry Hour: Taproom Managers

It is your goal to create the most memorable taproom experience to keep guests coming back over and over again. While it's vital to also WOW your customers, you also have to keep you team positive thr...

14 Feb 20221h 1min

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