Fair Pay for Museum Customer Service

Hello SOTAns! We hope you've had a lovely month and we are so glad to be back with our first-ever season! We've lined up some great content to keep you entertained and informed all the way through the rest of the year. Isn't it SOTA crazy that we're (thankfully) nearing the end of 2020?

This episode, we are drawing from personal experience to illuminate the wide range of tasks that museum customer service staff has to master. We bet you'll be surprised at all the duties these workers have to juggle, even while working in a very precarious position. We advocate for living–not minimum–wage and brainstorm ideas for additional ways museums can be friendlier work places for their front-of-house staff. Have you ever held one of these positions? Have thought about how to improve them? Let us know!