Ep 160: People Analytics, Data and Learning: Insights from SAP’s Chief Learning Officer

The workplace has evolved. It’s no longer about employees convincing companies to hire them—it’s about companies proving why employees should want to stay. The game has changed, and so must leadership. In today's Leadership Spark, we uncover the truth about what separates employee engagement from employee experience—and why it’s the latter that drives real results. Learn why only 6% of companies are excelling in employee experience and how investing in it can drive real business ROI. We’ll uncover what it takes to build a culture where employees truly want to stay and thrive. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

7 Mars 6min

Join the world’s top CHROs who are a part of Future of Work Leaders. An exclusive group of people leaders from around the world who are moving beyond traditional HR to focus on the future of work, employee experience, and leadership. Other groups are expensive, time consuming, filled with sales pitches and presentations, and don’t add value. Future of Work Leaders is different, it’s shaped by the very CHROs who are a part of it. We host monthly virtual discussions along with an thriving online community and a few in-person events each year. We focus on connections, insights, and value. Join CHROs from Tractor Supply, Northrop Grumman, Neiman Marcus, Dow, Lego, Patagonia, PNC Bank, and dozens of others. Learn more at FutureOfWorkLeaders.com   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

5 Mars 4min

Most leaders overcomplicate retention, engagement, and culture-building—when the real solution is simple: recognition. Eric Mosley is CEO and founder of Workhuman, a company that has helped over 7 million employees across 150 countries connect through authentic appreciation—and the data proves it works. In this episode, Eric shares how recognition, done right, can cut turnover in half, boost engagement, and build stronger teams. We unpack why peer-to-peer recognition matters more than you think, how AI is uncovering hidden bias and strengthening inclusivity, and why authentic, timely recognition is more powerful than any traditional reward system. You’ll learn how gratitude fuels better performance, how to avoid recognition burnout, and why leaders who actively recognize others stay longer and perform better. If you want to retain top talent and build a thriving culture, recognition isn’t about handing out awards—it’s about real, timely appreciation that strengthens human connections. Get this right, and you don’t just boost engagement—you future-proof your workforce.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

3 Mars 1h

Are multiple generations in the workplace really as different as we think? Or is work ethic the real issue we should be talking about? In today’s Leadership Spark, we challenge the idea that generational differences define work habits. Instead, we explore why life stages and experiences—not age—shape how people approach work, and how social media trends like "lazy girl jobs" are promoting toxic career mindsets. We also break down why work ethic seems to be declining, what companies should expect from employees, and how leaders can balance vulnerability with accountability to build stronger teams. If you want to understand what’s really happening in today’s workplace, this episode is for you.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

28 Feb 9min

If half your team suddenly quit, would you know why? Research shows that 50% of employees quit because of their relationship with their leader, and it’s not because of screaming bosses or impossible workloads—it’s because they feel ignored, undervalued, and disconnected. In this episode, Dr. Jack Zenger, CEO and Co-Founder of Zenger Folkman, breaks down what truly drives employee retention and engagement. Backed by data from 200,000 leaders worldwide, Jack reveals the three leadership qualities that make the biggest impact on employees, the cascading effect of great leadership across an organization, and why strategic thinking, inspiration, and results-focused leadership matter now more than ever. We also discuss how you can measure your effectiveness as a leader without relying on complex surveys, as well as the state of leadership in 2025, the impact of AI, and whether leadership training programs are actually working. If you want to keep your best people and build a culture where employees thrive, this episode is a must-listen.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

24 Feb 56min

What if being vulnerable as a leader could make you stronger, not weaker? In today’s Leadership Spark, we explore the Vulnerability Mountain—a framework that shows why leading with vulnerability isn't about flipping a switch but embarking on a journey that builds trust and credibility. You'll discover why vulnerability without competence can backfire, how the Pratfall Effect makes leaders more relatable when they’re great at their jobs, and why leading by example is the only way to inspire authenticity in your team. If you want to lead with impact, this episode will challenge your perspective on what true leadership looks like.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

21 Feb 5min

With AI advancing at breakneck speed, what does this mean for your job, your company, and the way we work? Martin Ford, one of the world’s top futurists, joins us to break down the rapid rise of AI and how it’s shaking up the job market. In this episode, Martin reveals why white-collar jobs might vanish before blue-collar ones, how AI agents are quietly becoming our new co-workers, and why leaders need to embrace this shift instead of fearing it. We dive into the strategies every leader needs to stay ahead, including how to balance human talent with AI’s growing capabilities, why hybrid teams are the future, and what to do now to prepare for the massive workplace changes on the horizon.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

17 Feb 58min

Future of Work Leaders is a NEW community of the world’s top CHROs who are shaping the future of work and employee experience. Other communities focus purely on traditional HR, are VERY expensive, members are constantly being sold to, and there’s far more fluff than value. Future of Work Leaders is affordable for any CHRO, there’s no selling, no speeches, and no fluff. It’s purely focused on strategy, insight, and connections with world leading CHROs who are shaping the future of work and employee experience. Join 40 members including CHROs from LEGO, Johnson & Johnson, Dow, Tractor Supply, Northrop Grumman, and Neiman Marcus. Check out FutureOfWorkLeaders.com to learn more and request an invite.   ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

14 Feb 14min