Ep 144: How Learning, Education and Language Play Into the Future of Work

Ep 144: How Learning, Education and Language Play Into the Future of Work

John Hass is the Chairman, President and CEO of Rosetta Stone, a language and literacy company with around 1,000 employees in the U.S. and around the world. Prior to Rosetta Stone, Hass spent two decades at Goldman Sachs both in New York and in Chicago. He was in the advisory part of the company working with Fortune 500 companies around the world on strategic initiatives.

Learning another language has a lot of benefits, whether you are taking a language class in school as a 4th grader or whether you are learning some key phrases in another language for business purposes as a 40 year old. Some of the impacts that go beyond just learning another language, are creating a cultural awareness, inspiring empathy and rewiring your brain to make it easier for you to learn in general.

Hass says learning another language is, “a demonstration of a willingness to meet someone halfway, when you’re working with someone cross border, cross culturally, your willingness to speak their language, to be part of their environment, is always very well received in business, in culture, in travel and in most of what we do. It’s a very powerful, powerful tool, but it’s an incredibly rewarding tool as well.”

When asked about the changing nature of learning in general, Hass brought up a staggering statistic regarding newly graduating high school students. He said that according to the former United States Secretary of Commerce, students currently in high school will change jobs 10 to 16 times throughout their career. Because of that, learning has to adapt to prepare these students for the world of work they are entering. Education needs to prepare students to be flexible, adaptable and it has to give them a broader set of skills.

Hass is a huge believer in perpetual learning. He understands the importance of lifelong learning and says, “you have to love to learn, you have to be willing to learn. Your learning can’t end when you graduate with whatever final degree you have. You have to continue to learn to be successful.”

Another important aspect about the future of learning is personalized learning. It is not good enough anymore to have one teacher standing in front of 30+ kids teaching them all the same material, at the same rate, and in the same format. Hass believes that AI and other technology will play a huge role in the future of personalized learning and allowing students to learn at their own pace and in a way that makes the most sense for their abilities.

Hass admits that he is not an expert in robots or automation, however when asked about his take on robots in the future of work, he says this really goes along with his beliefs about the future of learning. We have to broaden our skill-set and improve our flexibility. He sees robots and automation replacing jobs in industries he never would have expected in the past, and he believes we are only at the forefront of this move towards automation, so we need to be prepared.

Hass’s advice for the audience, especially the younger people just about to enter the workforce, is to look for new ways to learn, love to learn and always continue to learn. Find great sources that allow you to continue learning throughout your professional career.

What you will learn in this episode:

  • What benefits come along with learning a new language
  • John’s take on the changing nature of learning
  • Who is responsible for learning? Individuals, Companies, or Schools?
  • What technology Rosetta Stone is using
  • A look into Rosetta Stone’s corporate culture
  • What does personalized learning look like
  • John’s view on robots and automation in the future of work

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Ep. 37: Holacracy

Ep. 37: Holacracy

I’m really excited about this episode of the Future of Work podcast. My guest is Brian J. Robertson who actually created Holacracy, a new management and organizational structure; and is the author of Holacracy: The New Management System for a Rapidly Changing World. Holacracy has been in the news quite a bit as it pertains to Zappos’ radical shift to this new organizational structure. There has been quite a bit of confusion and discussion around Holacracy, so I thought this would be an ideal time to speak to its creator to find out what is Holacracy, how it works and why it should be considered. Brian dispels a lot of the myths and, overall, it is a very thought-provoking discussion. Brian is very passionate about the work he is doing and sheds light on exactly what Holacracy is. So tune in and enjoy this very fascinating discussion on Holacracy!   (Music by Ronald Jenkees)

17 Juni 20151h 19min

Ep. 36: The Future of Healthcare

Ep. 36: The Future of Healthcare

My guest for this episode of the Future of Work podcast is Jeroen Tas, CEO of Philips Informatics, Solutions and Services Business Group. Jeroen is also the former CIO of all of Philips. Healthcare is a very popular topic today affecting how we live and work. Jeroen gave me a crash course on what the future of healthcare will look like. We talk about a lot of fascinating concepts such as healthcare fragmentation and corporate culture. We look at wearables, big data, and the internet of things in healthcare. We also look at some of the cool things coming in the world of healthcare and what it will look like in five to ten years. Health and well-being play a major role in the future of work and our everyday lives. So, tune in for a fascinating look at the future of healthcare with Jeroen Tas!   (Music by Ronald Jenkees)   (Music by Ronald Jenkees)

10 Juni 20151h 7min

Ep. 35: Self Management

Ep. 35: Self Management

This episode of the Future of Work podcast I had the pleasure to speak with Paul Green, Jr., co-founder of the Self-Management Institute at the Morning Star Company. Morning Star is an agri-business and processing company who is largest processor of tomatoes. Everyone in some way, shape or form has consumed products that have come from Morning Star. What is really fascinating about the Morning Star Company is that there are no managers, and is the reason why I was so interested in speaking with Paul. Paul and I address some of the principles of self-management and how Morning Star came to this process of self-management. Our discussion includes hiring, firing and problem resolution ─ all functions traditionally handled by managers. He also shares insights into something they created called CLOU - Colleague Letters of Understanding, which is essentially an agreement employees make with each other where they agree upon what type of work they will be doing, how they are going to do it, etc. We cover much more, and end with Paul’s advice to organizations and employees. This is an absolutely fascinating discussion ─ and one that is very timely given Zappos recent shift to holacracy and the recent discussions on new models and concepts for restructuring. I learned so much speaking with Paul and I think you will as well. Tune in for this fascinating conversation on self-management with Paul Green!   (Music by Ronald Jenkees)

4 Juni 20151h 22min

Ep. 34: Employee Rewards and Recognition

Ep. 34: Employee Rewards and Recognition

This episode of the Future of Work podcast I speak with Cheryl Kerrigan, Vice President of Employee Success at Achievers. Achievers is known for its employee recognition platform that you may have heard of and some of you may be using in your organization. Also, it should be noted that Achievers was recently ranked as one of the best places to work. Cheryl and I talk about how organizations can do a better job of recognizing and incentivizing their employees, how organizations can create a more engaged environment, and some of the tactics and strategies organizations can follow. We also cover what Achievers is doing internally with their own employees. Cheryl talks about the really cool programs Achievers has implemented designed to engage and get employees involved in what the organization is doing. She also covers how organizations can apply some of these concepts and ideas to help create a more engaged workforce and a solid corporate culture. One of the things that I always talk about is that organizations have to shift away from creating a place where they assume people need to work there to creating a place where people want to work there. And a big part of that is recognition, rewards, culture and engagement. Tune in for a great conversation with Cheryl Kerrigan on creating a more engaged environment through employee rewards and recognition!   (Music by Ronald Jenkees)

27 Maj 201552min

Ep 33: The Role of Technology in Collaboration

Ep 33: The Role of Technology in Collaboration

In this episode of the Future of Work podcast my guest is Jeffrey Rodman, the co-founder of Polycom. Many of you are familiar with Polycom and, in fact, have used their products. They became famous for their speaker phones found in the conference rooms of most organizations. Jeff and I talk about the role of technology in collaboration. It’s no secret that technology is obviously one of the biggest driving factors that is enabling collaboration today. It’s a topic covered in my first book, The Collaborative Organization; and is also explored in my new book, The Future of Work. Collaboration is a huge theme ─ one that organizations are continuously spending more time and resources investing in. In this episode, Jeff and I explore many topics including differences in collaboration between smaller and larger organizations; and the concept of office space and do we still need offices. We cover Millennials, freelancers and the contingent workforce; and how collaboration plays a role in connecting these different types of employees. We also talk the about challenges associated with collaboration. And, Jeff takes us through some of the cool technologies that he’s working on at Polycom. We conclude with Jeff’s advice to organizations, managers and employees who are looking to improve collaboration within their organization. Tune in for a great discussion With Jeff Rodman on the role of technology in collaboration!   (Music by Ronald Jenkees)

20 Maj 20151h 6min

Ep. 32: Technology as Tools and Not Toys

Ep. 32: Technology as Tools and Not Toys

My guest for this episode of the Future of Work podcast is Ralph Loura, CIO at Hewlett-Packard’s Enterprise Group, and former CIO of the Clorox Company. We looked at technology as tools and not toys. Ralph also shared his perspective on how the role of IT is changing, how the role of the CIO is evolving, and what the future is going to look like. We covered technical issues like IT and business units working together, important skills IT professionals must possess in the new world of work, and technology and the business side. But we also explored some interesting topics such as women and technology, the culture of H-P, millennials, and much more. As with every podcast, Ralph ends with his advice for CIOs, organizations, and employees regarding technology. Tune in for a captivating discussion on technology as tools and not toys with Ralph Loura!   (Music by Ronald Jenkees)

13 Maj 20151h 15min

Ep. 31: HR and Talent Management

Ep. 31: HR and Talent Management

In this Future of Work podcast, I speak with Josh Bersin. Josh started a company called Bersin & Associates, which was acquired by Deloitte and is now known as Bersin by Deloitte. Since the acquisition, Josh has been working at Deloitte providing a lot of really interesting thought leadership around how the world of HR and talent is changing. Because Deloitte recently released a report called “Global Human Capital Trends 2015: Leading in the new world of work,” I reached out to Josh to talk about what some of these trends are and what that means for us. Josh gives a unique perspective from a “big picture” view as to how these trends are impacting the world of HR and talent. Our talk covers leadership, learning, culture, workforce in demand, performance management, and re-inventing HR. We also talk about analytics, the simplification of work, as well as machines as talent. While this podcast is especially relevant to you if you are a HR leader, it is just as relevant to you if you are just an employee that is trying to understand how your job is going to change or how your career might change in the future. Be sure to listen in to this fascinating discussion with Josh Bersin on the top human capital trends for 2015!   (Music by Ronald Jenkees)

6 Maj 20151h 17min

Ep 30:  How to Deliver Leadership Based on Values

Ep 30: How to Deliver Leadership Based on Values

This week’s episode of the Future of Work podcast is with Harry Kraemer, the former CEO of Baxter and now professor at Northwestern University’s Kellogg School of Management where he teaches management and leadership. Many of you are familiar with Baxter, the large pharmaceutical company that today has just over 60,000 employees around the world. Harry does quite a number of things, one of which is that he is a best-selling author. His second book just came out titled, “Becoming the Best: Build a World-Class Organization Through Values-Based Leadership.” You will recall that in a recent podcast, I spoke with Herminia Ibarra who also wrote a book on leadership. This episode explores leadership from Harry’s perspective. I must say that it was interesting to compare and contrast these two different models and styles of leadership. Of course, Harry and I examine what makes a leader. One of the common themes in Harry’s book is all about “being yourself.” We discuss the four principles of values-based leadership that include humbleness and humility, which Harry believes are very important for leadership. We also talk about how he scales leadership and the importance of corporate culture on leadership. There is a fascinating discourse on employee engagement as well as Harry’s concept called “leading up.” Harry shares some interesting stories and anecdotes from his life and experience as CEO of such a large organization as Baxter. As with every episode of the podcast, we end with his advice for managers, employees and organizations around the world. This is a great podcast episode. I found Harry’s thoughts, views and perspectives quite interesting, and I think you will too. So tune in and listen to this fascinating discussion on values-based leadership!   (Music by Ronald Jenkees)

29 Apr 20151h 10min

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