Episode 15 - How will the emerging tech shape the future of the customer experience

Ep 261 - From Melbourne to Global Cafes: Mario Minichilli's Prana Chai AdventureWe're delighted to have Mario Minichilli, co-founder of Prana Chai, in the house this week! Handmade in Melbourne and sa...

21 Sep 202340min

Ep 260 - From Italy to Australia: The Cheesemaking Odyssey of Giorgio Linguanti from That's Amore CheeseJoin us as we explore the rich and flavorful journey of Giorgio Linguanti, the mind behind That'...

14 Sep 202353min

Ep 259 - Transforming the way hospitality businesses operate with Richard McLeod, CEO of LoadedJoin us as we dive into the fascinating world of hospitality with Richard McLeod, former hospitality grou...

7 Sep 202339min

Bonus Ep - Worksmith Community Talks - How Authentic is your venue's design and experience?In the latest edition of Worksmith Community Talks, we explore how design influences authenticity & experienc...

3 Sep 202354min

Ep 258 - Navigating the Hospitality Terrain: Innovation, Customer Experience, and Legacy with Maria Tsihlakis.In this episode, we're thrilled to welcome Maria Tsihlakis to the podcast. Maria's journey...

31 Aug 202351min

Ep 257 - Amplifying Filipino Flavours and Stories: A Journey into Cultural Culinary Fusion with Fides Mae Santos from The Entree. Pinays. and The Calamansi Story.In the latest episode of the Principle...

24 Aug 202342min

Ep 256 - Charting a Sustainable Seafood Path and Influencing the Future of Culinary Arts with Umar Nguyen, the ‘Fish Girl’.In our captivating podcast episode, our guest Umar Ngyuyen and I embark on a ...

17 Aug 202346min

Ep 255 - Rebuilding a pub to be magical again with Rebecca Feingold from Goldy’s TavernToday, we're revisiting an episode that received fantastic feedback. Join us as we chat with Rebecca Feingold, th...

10 Aug 202343min