Episode 16 - 100 Burgers Groups Founder on how to build a viral hospitality brand

Episode 120 - How one of Australia major QSR brands Schnitz has navigated through this crisis and is planning for growth, with it's CEO Brenton HowieSchnitz is an Australian success story since it’s founder Roman came to Australia in 1974, he has also loved schnitzels and been involved in hospitality, opening his first schnitzel venue in Melbourne in 1975. Bring the clock forward to 2007 and his sons Tom and Andrew help him establish the Schnitz we see today, with it now spanning to 66 locations all over Australia.Brenton Howie, Schnitz’s CEO, prides himself on his ability to get to the heart of an issue and make the right decision, not just the easy one. By combining his CPA qualification, commercial experience and an ability to lead and build teams, he has managed to build Schnitz through this Covid crisis in a better situation.In this podcast, we discuss how Brenton started as an accountant first and how that has helped him in his hospitality career, how he has communicated effectively with so many people over COVID, the growth strategy plans for Schnitz moving forward, and what he is looking forward to in 2021.Please connect with Schnitz here:WebsiteInstagramPlease connect with us here:Open Pantry Consulting WebsiteNewsletter signup

20 Dec 202039min

Episode 119 - Food insecurity and how we can do something about it with Paul Newnham from SDG2 Advocacy Hub Paul Newnham heads up the Sustainable Development Goal (SDG) 2 Advocacy Hub as Director, an initiative bringing together NGOs, advocacy groups, civil society, the private sector and UN agencies to coordinate global campaigning and advocacy to achieve SDG2. To this end, the SDG2 Hub facilitates a network of 700 chefs from 70 countries to support chef action on the SDGs. Chefs are equipped with a simple set of actions called the Chefs' Manifesto, to drive progress on the Global Goals. Paul specialises in generating solutions to complex problems alongside communities around the world. Paul has over 20 years’ experience in, and extensive knowledge of, the Not For Profit Sector having worked in National and Global roles with a focus on Campaigning, Youth Mobilisation, Advocacy, Marketing and Communication. Working strategically alongside actors from all aspects of the food, agriculture and nutrition industries, Paul seeks to generate change that will impact our food system and the planet. In the build-up to the United Nations Food Systems Summit, taking place in 2021, Paul has been appointed a Food Systems Champion. I know you are going to feel energised and ready to act following this podcast. Please connect with Paul and all his work here: Instagram Twitter LinkedIn Paul's Facebook SDG2 Advocacy Hub Facebook Website Please find Open Pantry Consulting here: Website

13 Dec 202053min

Episode 118 - The importance of developing a brand first with Pete Dillon from Scoffer ConsultingPete Dillon is the chief strategist and director of Scoffer Consulting. Pete is an out of the box, free-range thinker; a marketing, brand and communications strategist with decades of experience working across the leisure, lifestyle, FMCG, not for profit and professional services sectors.A veritable business Swiss Army knife, Pete has worked with some of Australia’s most recognised brands, developing innovative and contemporary strategies to ensure businesses and organisations occupy their rightful place in the market.With an extensive career in senior and executive hospitality management, as a journalist, radio and tv presenter, public relations and communications gun and armed with a marketing methodology evolved with client satisfaction and growth as key drivers, Pete can always find a solution to issues facing a business or brand.As we enter a new normal - our 'Newniverse' and navigate our way out of COVID19 and the ensuing effects on the business community, Pete can help you pivot your business to understand how you work in this new paradigm, help develop highly effective marketing and brand strategies and provide a strategic framework to aid in your organisational recovery and growth.In this podcast, we talk about how marketing often misunderstood in the hospitality industry, how can brands make their venues look different from their competitors during this time, and what areas of the hospitality industry do you think will be hurt the hardest from this crisis.For more information on Scoffer Consulting please visit here:WebsiteFor more information on Open Pantry Consulting please visit here:Website

9 Dec 202057min

Episode 117 - Building great food experiences in times of crisis with Kristoffer Collopy from Ethical KollektivKris has been on a mission to surround himself with a team that believes in purpose before profit. Since founding The Ethical Kollektiv in mid-2019 (a full-service digital agency supporting responsible organisations) the organisation has attracted some incredible talent which has led to develop its own in-house projects:Stay Fit GlobalSpearheaded by Shari Denny, a global expert in workplace wellbeing program design, Stay Fit Global has brought together an army of well-being experts in mental health, nutrition, movement and play to develop a new virtual wellbeing platform for businesses who want to support remote and global teams in an increasingly digitised world.OnlineCookingClasses.com.auA project developed to support the hospitality supply chain, operators and chefs who suddenly found themselves out of work due to Covid-19 restrictions in Melbourne. Starting off as a bit of a side hustle, OnlineCookingClasses.com.au is now delivering fresh ingredient boxes for cooking challenges within 24-hours to all major cities across the country for corporate teams or social get together for groups of up to 1000 at a time.SummaryKris applies the same principles to his projects that he learned from representing Australia in international sports. Look after your physical health, and your mindset and keep yourself accountable by leading from the front.As we start looking forward to 2021, The Ethical Kollektiv has plans to scale OnlineCookingClasses.com.au to three more countries and grow the Stay Fit Global App to 250,000+ users in India who are majorly suffering from the Covid-19 PandemicPlease connect with Open Pantry Consulting here:Website

5 Dec 202032min

Episode 116 - REFOCUS WEEK - How online bookings are changing and moving into different sectors of our industry with Craig Joel from Now Book ItCraig Joel is a Founder of Now Book It, a proudly Australian company that is completely self-funded.Craig is a former restaurant owner and consultant who has worked in the US, Italy and Australia and has over 30 years of experience in the Industry. He was the president of the Catering Institute in Western Australia for more than 10 years and during his time there, met with hundreds of restaurateurs who were unhappy with the existing reservation landscape.In the 5 past years, Now Book It has grown to be the largest reservation and gift card platform in the Country and is used by Quay, Firedoor, Movida, Catalina, Coda, Tonka and over 3000 venues in 6 countries.In this podcast, we talk about how the business started, why online reservations is often a last-minute thought for brands, if COVID will change the brands who move to online booking, and what are the challenges for venues to move to this new type of technology.Please connect with Now Book it here:WebsitePlease connect with Open Pantry Consulting here:Website

3 Dec 202042min

Episode 115 - REFOCUS WEEK - Healthy Finances for your Food Business with Patrick Montelongo from Cafe Bookkeepers Patrick heads up the Sales & Customer Success team at Cafe Bookkeepers. He has worked behind the coffee bar, managing Sales in wholesale Coffee, & worked alongside teams building tech for the industry. That experience makes him well suited for guiding venues to the great solutions offered by Cafe Bookkeepers.The @cafebookkeepers team bring their expertise to the industry and offer total financial and business admin services. From bookkeeping to tax and accounting. From cash flow forecasts to new business setups - they've got it covered. They specifically and exclusively serve the hospitality industry, adding clarity and assurance for clients across Australia.In this podcast, we chat about why financials and bookkeeping often a last-minute thought for independent brands, what new tech is benefiting their clients at the moment, and so much more. Lots of detail here.Please connect with Patrick and Cafe Bookkeepers here:WebsiteInstagramPatrick's InstagramPlease connect with Open Pantry Consulting here:Website

2 Dec 202028min

Episode 114- REFOCUS WEEK- Supply Chain and Stocktaking with Paul Tory from FoodbombFoodbomb is an online platform that aggregates wholesale food suppliers into a single site, where hospitality venues can search, compare and order products. The platform was founded in 2017 by Paul Tory, who has over 20 years of experience in wholesale and ran a home meat delivery business Butcherman for 8 years. Butcherman connected consumers with over 30 independent butchers throughout Sydney in one place, when cafes and restaurants began to approach his B2C operation, Tory saw the wholesale gap.Foodbomb currently aggregates over 150+ food suppliers into a one-stop shop, providing produce, meat, seafood, dairy, cleaning products, alcohol, packaging and non-perishables to over 1000 Sydney cafes, pubs, clubs, caterers and venues alone. With over 85,000 hospitality venues in Australia (Source: The Drop) and more than 6,000 suppliers around the country suppliers everywhere are going to be under extreme pressure.Please connect with Foodbomb here:InstagramFacebookWebsitePlease connect with Open Pantry Consulting here:Website

1 Dec 202028min

Episode 113 - REFOCUS WEEK - Food Safety with Trinity Bond from EnviroChillTrinity Bond from EnviroChill has been serving the hospitality industry in South East Queensland since 2006. EnviroChill is committed to helping reduce food waste and improve food safety across the industry. With a background in manufacturing, Trinity understands how important it is to minimize waste to increase profits in any business. EnviroChill provides specialized cold room hygiene and refrigeration monitoring systems to help the hospitality industry manage compliance and prevent stock loss.In this podcast, we talk about the importance of food safety and temperature reads, why the industry has been slow to move on this technology, and the benefits of making sure your coolrooms are cleaned properly.Please find Envirochill here:Website

30 Nov 202026min