Ep 186 - Meet POH 's New Hosts

Ep 215 - Jets Langlands from La Marzocco as we discuss evolving a loved cafe brand with so much heritage Founded in 1927 by Giuseppe and Bruno Bambi, La Marzocco had its beginnings in Florence, Italy. It is one of the most well-known coffee machine brands in the world and sets itself apart by being one of the most innovative, stylish and powerful machines..Even today, highly specialized personnel supervise each stage in the production of every single machine, hand-crafted to order for each and every client.So today I feel fortunate to sit down with the Group Marketing Manager La Marzocco Australia, Jets Langlands on this week’s podcast.In this podcast we discuss:-How she started out in the industry and get to love coffee.-The definite love for the La Marzocco brand in the cafe industry.-Her thoughts on automation in the industry, and what a barista look like in coming years.-From a marketing standpoint, how she evolves a brand with so much heritage.-How a brand that is so iconic like La Marzocco changing for the future.Please find our guest information here:Website: https://au.lamarzocco.com/Instagram: https://www.instagram.com/lamarzoccoau/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Free Brand Strategy Session with Principle Design Principle Design is making brands happen in cafes, restaurants, bars, and venues by crafting experiences that give customers a reason to choose you. They can help you deliver memorable culinary experiences through innovative design and authentic brand storytelling. If your operation is in need of branding, a website, menu, coaster, uniform, signage or packaging design or even social media services, then Principle Design is your next contact. For a limited time only, Principle Design is offering the POH community free brand strategy sessions! Visit our bio for more information. Free Brand Strategy Session with Principle Design Principle Design is making brands happen in cafes, restaurants, bars, and venues by crafting experiences that give customers a reason to choose you. They can help you deliver memorable culinary experiences through innovative design and authentic brand storytelling. If your operation is in need of branding, a website, menu, coaster, uniform, signage or packaging design or even social media services, then Principle Design is your next contact. For a limited time only, Principle Design is offering the POH community free brand strategy sessions! Visit our bio for more information.

3 Nov 202251min

Ep 214 - CEO of LaManna Patrick LaManna as we discuss the future for a loved family food brand LaManna is an Australian Family Owned and Operated business, based at Essendon Fields Airport in MelbourneIt sits at Hangar 89 in a 10,000 sqm food shopping emporium that is without a doubt, one of the best food retail experiences in Australia.As we will learn today, Lamanna is a third-generation family business, with humble beginnings, that has been thoughtfully positioned into the leader in food retail. Today we will learn about the journey of LaManna, an upcoming recruitment weekend, and it’s plans for the future, so it’s a privilege to sit down with the CEO Patrick LaManna on this week’s podcast. In this podcast we discuss:-What is the history of LaManna Supermarket brand in Victoria is.-How Patrick started out in the business and became the CEO.-What the great things are about running a family business like LaManna.-Why the business focuses so much on having hospitality as the cornerstone of the retail experience.-The LaManna recruitment weekend on the 5th and 6th of November, and why it is important for the business.-What plans the group has in the next 12-24 months and how are they are planning to change an already fantastic food retail experience.Please find our guest information here:Website: https://www.lamannas.com.au/Instagram: https://www.instagram.com/lamannamelbourne/Recruitment Booking Link: https://calendly.com/d/d2b-8t8-2qrPlease find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:Free Brand Strategy Session with Principle Design Principle Design is making brands happen in cafes, restaurants, bars, and venues by crafting experiences that give customers a reason to choose you. They can help you deliver memorable culinary experiences through innovative design and authentic brand storytelling. If your operation is in need of branding, a website, menu, coaster, uniform, signage or packaging design or even social media services, then Principle Design is your next contact. For a limited time only, Principle Design is offering the POH community free brand strategy sessions! Visit our bio for more information. Free Brand Strategy Session with Principle Design Principle Design is making brands happen in cafes, restaurants, bars, and venues by crafting experiences that give customers a reason to choose you. They can help you deliver memorable culinary experiences through innovative design and authentic brand storytelling. If your operation is in need of branding, a website, menu, coaster, uniform, signage or packaging design or even social media services, then...

27 Okt 202238min

Ep 213 - When developing a worthy concept is the most important thing with the owner and executive chef of Shaffa Erez NahumEntrepreneurial from a young age and with a degree in Business Management, our next guest Erez Nahumm opened three venues in Tel Aviv before his 30th birthday and worked in renowned Israeli bakeries, bars and restaurants where he honed his skills across all facets of the hospitality industry in both front of house and in the kitchen.After relocating to Australia in 2015, he worked in a selection of Sydney dining and drinkingHotspots, and after being granted permanent residency in 2019, he embarked on the search for a venue of his own.In April 2021, while Sydney was finally emerging from its first Covid lockdown and before itentered its second, Erez opened Shaffa in a unique Surry Hills location tucked between a150-year-old church and an old inn. So I feel very fortunate to chat with the executive chef and owner of Shaffa, Erez Nahum on the podcast this week.In this podcast we discuss:-What drove Erez to reside in Sydney and where did the idea for Shaffa come from.-We talked in the intro about the ‘Tel Aviv’ experience, if we were to close our eyes, how that look like.-How long it took to focus on your concept to feel comfortable that it would launch strongly-The menu is incredible and you have a lot of set menus as well with a focus on a bottomless brunch concept, from speaking with you beforehand I know this isn’t the norm from back home for you, how did you change your mindset on this concept.-The importance of great team culture and how they develop this.-What Erez is looking forward to for the future and sharing any new developments they are working on.Please find our guest information here:Website: https://shaffa.com.au/Instagram: https://www.instagram.com/shaffasydney/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:42 Days Free Discovery Session 42 Days Ethos is to build solutions for hospitality businesses to retain and develop their team. We believe that the first 42 days, the first 6 weeks, of someone's employment in any industry, but especially the world of hospitality which is so competitive, fast-paced and intense. We have an opportunity to reshape that narrative. Our team has extensive experience in the hospitality industry, so we know what it takes to keep your team happy and engaged. We'll work with you every step of the way to create a plan that works best for your business. 42 Days 42 Days Free Discovery Session 42 Days Ethos is to build solutions for hospitality businesses to retain and develop their team. We believe that the first 42 days, the first 6 weeks, of someone's employment in any industry, but especially the world of hospitality which is so competitive, fast-paced and intense. We have an opportunity to reshape that narrative. Our team has extensive experience in the hospitality industry, so we know what it takes to keep your team happy and engaged. We'll work with you every step of the way to create a plan that works...

20 Okt 202241min

Ep 212 - Staying independent but dominating the new beverage market with the CEO of NORT Beer Jaz WearinNORT non-alcoholic beer continues to quench Aussie beer lovers’ thirst as industry-wide sales of non-alcoholic beer grow exponentially.Locally brewed, female-founded, Proudly Australian-owned and brewed, NORT is the only female-founded non-alcoholic beer in Australia. It is 100% plant-based, and the lowest calorie Australian-made non-alcoholic beer in the country.NORT leads the non-alcoholic beer category, and the growth continues to be driven by a renewed preference for the sober curious lifestyle, So I feel very fortunate to chat to the CEO of NORT Jaz Wearin on the podcast today, hi Jaz how are you?In this podcast we discuss:-Where did the idea for NORT come from and the evolution of the sober curious movement.-If it was hard to trust that a non-alcoholic beer would push through.-With the product and it is the range in Woolworths, Dan Murphys and many other locations, what steps they took to get NORT on their shelves.-How was it a different process than producing their alcohol beer range.-With MO Brewing being a fiercely independent beer brand, Jaz’s feelings about the number of large-scale buyouts that are happening in the beverage industry.-With Low-alc or no-alc drinks now very much a normal part of the market rather than just a trend, how big does Jaz believe the industry will get.-What NORT are looking forward to for the future and sharing any new developments.Please find our guest information here:Website: https://nort.beer/Instagram: https://www.instagram.com/nortbeer/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Mentioned in this episode:42 Days Free Discovery Session 42 Days Ethos is to build solutions for hospitality businesses to retain and develop their team. We believe that the first 42 days, the first 6 weeks, of someone's employment in any industry, but especially the world of hospitality which is so competitive, fast-paced and intense. We have an opportunity to reshape that narrative. Our team has extensive experience in the hospitality industry, so we know what it takes to keep your team happy and engaged. We'll work with you every step of the way to create a plan that works best for your business. 42 Days 42 Days Free Discovery Session 42 Days Ethos is to build solutions for hospitality businesses to retain and develop their team. We believe that the first 42 days, the first 6 weeks, of someone's employment in any industry, but especially the world of hospitality which is so competitive, fast-paced and intense. We have an opportunity to reshape that narrative. Our team has extensive experience in the hospitality industry, so we know what it takes to keep your team happy and engaged. We'll work with you every step of the way to create a plan that works best for your business. 42 Days

13 Okt 202237min

Ep 211 - Spring Break (Ep 2 of 2) - Why Starward ditch the airs and graces and focus on flavour instead with Patty Karakostas with Starward WhiskyStarward is Whisky for a curious, food-obsessed generation. They are made in Melbourne and they ditch the airs and graces and focus on flavour instead.Starward make their own whisky here in Melbourne, it is matured in red wine barrels and they source all their ingredients within a days’ drive from the distillery which allows them to focus on being local and close to the source of production.They deliver on an amazing experience for their customers who come to their purpose-built bar in Port Melbourne which is where we are recording the podcast with the head of hospitality and experience, Patty Karakostas in this week's podcast.-How Patty started out in the industry.-How Starward started and what are some of the unique things about the brands that sets it apart.-Patty’s connection to third-wave coffee and the comparison to Starward Whisky.-How the Starward customer experience is defined and what could other brands take away from what they are doing.-What exciting news is happening with the brand next.Please connect with Starward below:Instagram: https://www.instagram.com/starwardwhisky/ Website: https://starward.com.au/ Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/

6 Okt 202244min

Ep 210 - Spring Break (Ep 1 of 2) - Talking drivers of success and work/life balance with one of Melbourne’s best restauranteurs Rene Spence from Uncle Restaurant and PollenOver the years our newest host Leon Kennedy has been able to call this week's guest a peer, a co-worker and most important of all, he's been able to call him a friend.He is an icon within our industry… the co-founder and driving force behind Uncle, the owner of the recently launched Pollen in Kyneton… we are sitting here with the one and only….. Rene Spence on this week's podcast.In this podcast we discuss:-What is Rene's ethos for service and hospitality.-Recalling any defining moments that helped define that ethos.-Taking a brand that is in the 2% of the competition, what are some of the factors that contributed to this success, in a market where so many others have failed? -What is generally some of the trade-offs that attach themselves to success, and what they have been for him.-If he believes that work/life balance is achievable at this level of hospitality entrepreneurship.-His number one tip for people opening a hospitality venue.-How does he describe the industry at the moment, what he is apprehensive about, and what he is excited about.Please connect with Uncle and Pollen here:Website: http://www.unclerestaurants.com.au/Instagram: https://www.instagram.com/unclerestaurants/https://www.instagram.com/pollen_kyneton/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/

29 Sep 20221h 22min

Ep 209 - When starting a nightclub gives your the strength to start a restaurant group with Thai Ho from Hochi Mama and Straight Outta Saigon Melbourne Dining Group owns the very successful Hochi Mama and Straight Outta Saigon brands, serving some of the best Asian fusion food in Melbourne all backed by Hip-Hop beats.Their director and owner Thai Ho has a rich history of bringing some of the best urban musical acts to Australia as well as being a former nightclub owner.With a passion for the hospitality and entertainment industry, fostering entrepreneurship, and always knowing how to promote a great hospitality experience, I feel fortunate to sit down with Thai Ho on this week’s podcast.In this podcast we discuss:-How he started out in the hospitality and entertainment industry.-Running events and getting a big break at 17 years old.-How the business idea for Hochi Mama and Straight Outta Saigon came about.-The importance of mentoring at the start of your journey.-Developing a memorable experience consistently.-Implementing reward and recognition into the business.-Thai’s role with Project Gen Z and mentoring young people in entrepreneurship.-The power of belief in yourself.-The advice for running multi-format businesses-The exciting projects that the team is working on in 2022/23.Please find our guest information here:Website: https://hochimama.melbourne/Instagram: https://www.instagram.com/hochi_mama/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Thanks to our supporter for this season - Payo Invite a mate and get $20 each when they use Payo - Mates Dates Link here

22 Sep 202250min

Ep 208 - Using quality training to develop outstanding talent with CEO of the Kick On Group Duncan ThomsonThe portfolio of venues Kick On group spreads far and wide from the Melbourne CBD, inner city, Regional Victoria, Regional NSW, Sydney, Brisbane and the Gold Coast. With such Iconic venues are Terminus Hotel in Fitzroy North, The Plough Inn in Southbank, Brisbane and the new landmark venue The Continental in Sorrento which is a collaboration with Scott Pickett, it is obvious that the group will continue to grow with quality venues moving forward.The goal of the group is to create an environment in which our people feel proud and inspired to deliver amazing hospitality experiences, so I feel it was great to unpick that more this week with the CEO of the Kick On Group, Duncan Thomson.In this podcast we discuss:-How Duncan started out in the industry.-The importance of diversity amongst the group.-How the leadership team has developed the values of the brand to be ingrained into the greater team.-How values are part of the decision-making process with acquiring new sites.-With a diverse portfolio, how Duncan splits up his time between the needs of the business as the CEO.-How Duncan looks at technology stacks and how they can assist the business's growth.-How the ‘Kick-on academy’ works to support their team.-What the group is excited about moving forward.Please find our guest information here:Website: https://kickongroup.com/Linkedin: https://www.linkedin.com/company/kickon-group/Please find us here at POH:Website: https://principleofhospitality.com/Instagram: https://www.instagram.com/principle_of_hospitality/Thanks to our supporter for this season - Payo Invite a mate and get $20 each when they use Payo - Mates Dates Link here

15 Sep 202236min