The path to a fulfilling design career / Angela Yeh / Episode #79

The path to a fulfilling design career / Angela Yeh / Episode #79

Once you start working as a service designer you'll quickly realise that climbing up the corporate ladder isn't the typical career path. Usually there is no "up the ladder" for service designers... So how do you make sure you don't get stuck in your career after a few years. The guest in this episode, Angela Yeh, has 20 years of experience helping designers to navigate their career. She works in the super interesting chasm between employers and design talent. In this episode Angela shares why a lot of designers struggle to communicate the unique skills they bring to employers. And as a result of this don't get the opportunity to show what they are capable of. Angela has a few helpful tips on what you can do to explain the value you create even when an employer doesn't know a lot about design. We also talk about the conditions which are needed for designers to thrive. And how to handle situations where these conditions are not (yet) in place. As Angela says it's not so much about the maturity stage of design within a business but much more about the willingness to invest in it. Finally we take on the employer perspective and discuss how what goes through their mind when looking for design talent. Because when you better understand what's going on at the other side of the table you increase your chance of finding the job you'll love. ** EVERY SHARE HELPS ** If you enjoyed this episode consider sharing it with 1 person today who might have find it helpful as well. ----- [ EPISODE GUIDE ] ----- 03:30 - First encounter with Service Design. 05:30 - Why relating to design? 12:45 - How can we create a career where we’re thriving? 22:00 - When will companies hire design talent? 30:15 - Big question: Where do you see the need for service design? ----- [ LINKS FROM THE EPISODE ] -------- * Angela on LinkedIn ➜ https://go.servicedesignshow.com/3-blx * Yeh IDeology ➜ https://go.servicedesignshow.com/et9bv * Thrive by Design ➜ https://go.servicedesignshow.com/q9k84 ----- [ MORE EPISODES ] ----- Enjoyed the show? Take a look at some of the other episodes. https://go.servicedesignshow.com/spotify YOUTUBE Every episode of the Service Design Show is also available as via the official YouTube channel. https://go.servicedesignshow.com/youtube FACEBOOK Check the Facebook page where you'll find more content and can discuss the episodes. https://go.servicedesignshow.com/facebook INSTAGRAM Get an exclusive behind the scenes look of the Show. https://go.servicedesignshow.com/instagram ----- [ FREE COURSE ] ----- HOW TO EXPLAIN SERVICE DESIGN Learn what it takes to get your clients, colleagues, managers, CEOs and even grandmas as excited about service design as you are! https://servicedesignshow.com/free-course

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How DesignOps helps you Focus on What Matters / Meredith Black / Ep. #210

How DesignOps helps you Focus on What Matters / Meredith Black / Ep. #210

Ever feel like the weight of the world on your shoulders as a service design professional... That you're constantly juggling your "actual" work with the complexities of organizational processes and s...

12 Sep 202457min

RAG makes Service Design easier, faster, and more fun / Kirk Marple / Ep. #209

RAG makes Service Design easier, faster, and more fun / Kirk Marple / Ep. #209

Sure, AI is pretty cool, but have you heard of something called Retrieval-Augmented-Generation (RAG)... We don't often spotlight specific tech on the Show, but RAG? I firmly believe that RAG has the ...

29 Aug 20241h 5min

Can We Design for a Better Tomorrow? Steve Baty / Ep. #208

Can We Design for a Better Tomorrow? Steve Baty / Ep. #208

How can we leave the world in a better place than we inherited it... And what's design's role in all of this? In this episode, we tackle these big questions with Steve Baty. Steve is an author, forme...

15 Aug 202458min

How to Design Service Endings That Don't Stink / Joe Macleod / Ep. #207

How to Design Service Endings That Don't Stink / Joe Macleod / Ep. #207

Ever felt trapped in a service you couldn't escape... Trying to end a subscription only to face a frustrating maze of hurdles? Let's face it, service endings are often the worst experience ever. Th...

1 Aug 20241h 2min

The Roadmap to Demonstrating Design's Impact / Ryan Rumsey / Ep. #206

The Roadmap to Demonstrating Design's Impact / Ryan Rumsey / Ep. #206

Let's crack the code of proving design's impact on the bottom line... For this, we first have to go back to 2012. That year, a groundbreaking discovery was made at CERN. The existence of the Higgs Bo...

18 Juli 20241h 8min

Why BAD services are good for you / Lou Downe / Ep. #205

Why BAD services are good for you / Lou Downe / Ep. #205

Good Services... A book that has quickly become a classic in our field. If you haven't read it yet, it's a must. It outlines the 10 principles of good services, which is pretty fundamental stuff. But...

4 Juli 20241h 4min

Exploring The Materials of Service Design / Simon Clathworthy / Ep. #204

Exploring The Materials of Service Design / Simon Clathworthy / Ep. #204

What are the materials of service design... A seemingly simple question, but one that I believe has the potential to reshape our understanding of service design. Historically, design has always been ...

20 Juni 20241h 12min

The Secrets to Effective Design Leadership / Marzia Arico / Ep. #203

The Secrets to Effective Design Leadership / Marzia Arico / Ep. #203

What does it take to become a great design leader... Regardless of whether or not it's in your official job title, you're already leading to some degree. You are leading because your work is to delive...

6 Juni 202456min

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