#304 - Identity and Cybersecurity Insights with United Airlines' CISO Deneen DeFiore

#304 - Identity and Cybersecurity Insights with United Airlines' CISO Deneen DeFiore

In this episode of the Identity at the Center podcast, host Jim McDonald welcomes Deneen DeFiore, Chief Information Security Officer at United Airlines. The episode delves into Deneen's career path in identity, her extensive experience at General Electric, and the evolution of identity and access management practices. The conversation transitions to her current role at United Airlines, highlighting her approach to integrating customer identity with enhanced trust and personalized experiences. The discussion also touches on building high-performing teams, the importance of professional development through conferences and certifications, and the balance between business and technical leadership. They conclude with some lighter notes on Cincinnati landmarks and local traditions.

00:00 Introduction and Housekeeping

01:16 Guest Introduction: Deneen DeFiori

01:37 Deneen's Identity Origin Story

04:11 Innovative Projects at GE

07:50 United Airlines and Customer Identity

12:35 Building a Winning Team

16:27 Professional Development and Certifications

19:58 Balancing Business and Technology

37:20 Future of Identity and Biometrics

40:01 Cincinnati Hallmarks and Farewell

Connect with Deneen: https://www.linkedin.com/in/deneendefiore/

Attending Identity Week in America or Asia? Use our discount code IDAC30 for 30% off your registration fee! Learn more at: http://terrapinn.com/IDWUS/Part-IDAC

Authenticate Conference - Use code IDAC15 for 15% off: https://authenticatecon.com/event/authenticate-2024-conference/

Hybrid Identity Protection Conference (HIP Conf) - Use code IDACpod for 20% off: https://register.hipconf.com/W7eVML

Connect with us on LinkedIn:

Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/

Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/

Visit the show on the web at http://idacpodcast.com and watch at https://www.youtube.com/@idacpodcast

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Identity at the Center #48 - Eve Maler, IAM UMAnitarian

Identity at the Center #48 - Eve Maler, IAM UMAnitarian

Jim and Jeff talk with Eve Maler, CTO at ForgeRock about her work in the IAM space which includes helping found standards like XML and UMA, why we think blockchain identity is over-hyped, and some of the highlights of the recently released ForgeRock 2020 Consumer Identity Breach Report. 2020 ForgeRock Consumer Identity Breach Report: https://www.forgerock.com/resources/2020-consumer-identity-breach-report ForgeRock ROI Calculator: https://www.forgerock.com/roi-calculator/ Find Eve here: Twitter: https://twitter.com/xmlgrrl LinkedIn: https://www.linkedin.com/in/evemaler/ Connect with Jim and Jeff on LinkedIn here: Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Email the show at questions@identityatthecenter.com or send us a message on LinkedIn.

15 Juni 202050min

Identity At The Center #47 - IAM Program Drivers & Requirements

Identity At The Center #47 - IAM Program Drivers & Requirements

Jim and Jeff talk about IAM Program Drivers & Requirements and which comes first. LastPass Report: https://www.lastpass.com/identity-and-access-management-by-industry Connect with Jim and Jeff on LinkedIn here: Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Email the show at questions@identityatthecenter.com or send us a message on LinkedIn.

8 Juni 202052min

Identity At The Center #46 – The 2020 KuppingerCole Leadership Compass for Privileged Access Management

Identity At The Center #46 – The 2020 KuppingerCole Leadership Compass for Privileged Access Management

Jim and Jeff talk about some of the findings in the recently released 2020 KuppingerCole Leadership Compass for Privileged Access Management. Grab the report from any of these leading vendors (in alphabetical order): BeyondTrust: https://www.beyondtrust.com/resources/whitepapers/kuppingercole-leadership-compass-privilege-management CyberArk: https://lp.cyberark.com/kuppingercole-leadership-compass-pam-2020.html Thycotic: https://thycotic.com/why-thycotic/analysts-opinions/kuppingercole-leadership-compass-report/ Identiverse 2020 Conference Link: https://identiverse.com/ Connect with Jim and Jeff on LinkedIn here: Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Email the show at questions@identityatthecenter.com or send us a message on LinkedIn.

1 Juni 202056min

Identity At The Center #45 - The 2020 Verizon Data Breach Investigations Report

Identity At The Center #45 - The 2020 Verizon Data Breach Investigations Report

Jim and Jeff talk about some of the findings in the recently released 2020 Verizon Data Breach Investigations Report (link below). Report link: https://enterprise.verizon.com/resources/reports/dbir/ Identiverse 2020 Conference Link: https://identiverse.com/ Connect with us on LinkedIn: Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Email your questions, suggestions, and topic requests to the show at questions@identityatthecenter.com

25 Maj 202050min

Identity At The Center #44 - IDSA Report-Identity A Work In Progress

Identity At The Center #44 - IDSA Report-Identity A Work In Progress

Jim and Jeff talk about some of the findings in the recently released Identity Defined Security Alliance (IDSA) report "Identity Security: A Work In Progress" Want to join the conversation? Leave us a message here: anchor.fm/identity-at-the-center/message or email us at questions@identityatthecenter.com.

18 Maj 202035min

Identity At The Center #43 - Passwords and Phishing in the COVID Era

Identity At The Center #43 - Passwords and Phishing in the COVID Era

Jim and Jeff talk about passwords for World Password Day (May 6th) and a Barracuda Networks commissioned study about the security concerns businesses are seeing during the COVID-19 pandemic. Want to join the conversation? Leave us a message here: anchor.fm/identity-at-the-center/message or email us at questions@identityatthecenter.com.

11 Maj 202042min

Identity At The Center #42 - Ron's IAM Program Framework

Identity At The Center #42 - Ron's IAM Program Framework

Jim and Jeff talk with Ron about the IAM program framework he is developing and some of the challenges some organizations face when it comes to IAM context and operations. Want to join the conversation? Leave us a message here: anchor.fm/identity-at-the-center/message or email us at questions@identityatthecenter.com.

4 Maj 202037min

Identity At The Center #41 - Server Access Management 101 with Paul

Identity At The Center #41 - Server Access Management 101 with Paul

Jim and Jeff talk with Paul Volosen from Centrify about the IAM concepts used to secure server access. Want to join the conversation? Leave us a message here: anchor.fm/identity-at-the-center/message or email us at questions@identityatthecenter.com.

27 Apr 202051min

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