Why Your Business Doesn't Go Past $3-10M | Ep 9

Why Your Business Doesn't Go Past $3-10M | Ep 9

It’s the people that help drive your business. Today, Leila (@LeilaHormozi) dives into customer retention and the five things you can do to break through this barrier and take your business from wherever it's today to 10 million and above.

Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.

Timestamps:

(3:11) - How do we define customer success?

(9:27) - 1st way to retain a customer: track, measure, and share ROI to the customer

(10:11) - 2nd way: make sure that the pre and post-sale experience match

(11:46) - 3rd way: shorten the time to value.

(14:50) - 4th way: embody the principle that you never stop onboarding

(16:46) - 5th way: always fill in the product gaps

Follow Leila Hormozi’s Socials:

LinkedIn | Instagram | YouTube | Twitter | Acquisition

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The 5 Responsibilities Of A CEO | Ep 247

The 5 Responsibilities Of A CEO | Ep 247

Want to scale your business? Click here. Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.Follow Leila Hormozi’s Socials:LinkedIn | Instagram | YouTube | Twitter | Acquisition

3 Mars 27min

Fix Underperformance On Your Team With These 3 Tactics | Ep 246

Fix Underperformance On Your Team With These 3 Tactics | Ep 246

Want to scale your business? Click here. Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.Follow Leila Hormozi’s Socials:LinkedIn | Instagram | YouTube | Twitter | Acquisition

28 Feb 6min

Nail It Before You Scale It | Ep 245

Nail It Before You Scale It | Ep 245

Want to scale your business? Click here. Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.Follow Leila Hormozi’s Socials:LinkedIn | Instagram | YouTube | Twitter | Acquisition

26 Feb 22min

3 Things To Do When You're In An Entrepreneurial Funk | Ep 244

3 Things To Do When You're In An Entrepreneurial Funk | Ep 244

Want to scale your business? Click here. Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.Follow Leila Hormozi’s Socials:LinkedIn | Instagram | YouTube | Twitter | Acquisition

24 Feb 19min

5 Hiring Strategies To Attract Top Talent FASTER | Ep 243

5 Hiring Strategies To Attract Top Talent FASTER | Ep 243

Want to scale your business? Click here. Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.Follow Leila Hormozi’s Socials:LinkedIn | Instagram | YouTube | Twitter | Acquisition

21 Feb 22min

How To Scale Your Leadership Without Losing Your Team (Or Your Mind) | Ep 243

How To Scale Your Leadership Without Losing Your Team (Or Your Mind) | Ep 243

Want to scale your business? Click here. Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.Follow Leila Hormozi’s Socials:LinkedIn | Instagram | YouTube | Twitter | Acquisition

19 Feb 16min

The Values, Culture, and Drive That Built $550M ButcherBox with Mike Salguero | Ep 242

The Values, Culture, and Drive That Built $550M ButcherBox with Mike Salguero | Ep 242

Want to scale your business? Click here. Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.Follow Leila Hormozi’s Socials:LinkedIn | Instagram | YouTube | Twitter | Acquisition

17 Feb 1h 29min

"I'd Like To Be At A Billion" | Ep 241

"I'd Like To Be At A Billion" | Ep 241

Want to scale your business? Click here. Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.Follow Leila Hormozi’s Socials:LinkedIn | Instagram | YouTube | Twitter | Acquisition

14 Feb 40min

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