222. Smell Your Customers

Why are we so dependent on data when it comes to making decisions?  This week, Pat, Cody, Tracy and Beau make the distinction between the science of measurement and the art of judgment, and the benefits of "close enough".     To order Pat’s newest book: tinyurl.com/workinggeniusbook   To take the Six Types of Working Genius Assessment: https://www.workinggenius.com/   To listen to the Working Genius Podcast: tinyurl.com/workinggeniuspodcast

22 Mars 202322min

Despite how a 'never-ending meeting' might sound, progressive meetings are our favorite.  This week, the team discusses the efficacy of progressive meetings, and why bringing new people into the room is one of the best ways to refine any idea or project.     To order Pat’s newest book: tinyurl.com/workinggeniusbook   To take the Six Types of Working Genius Assessment: https://www.workinggenius.com/   To listen to the Working Genius Podcast: tinyurl.com/workinggeniuspodcast

15 Mars 202319min

It's not sleep, it's not vacation, and it doesn't have a screen.  This week, the team discusses the most common misconceptions about rest, and why we need to be intentional about spending our time doing things that truly replenish our energy.     To order Pat’s newest book: tinyurl.com/workinggeniusbook   To take the Six Types of Working Genius Assessment: https://www.workinggenius.com/   To listen to the Working Genius Podcast: tinyurl.com/workinggeniuspodcast

8 Mars 202326min

There are for-profit business and there are non-profit businesses.  This week, Pat, Cody, Tracy and Beau question why these two types of organizations are operated so differently, and discuss how they could both learn a thing or two from each other.     To order Pat’s newest book: tinyurl.com/workinggeniusbook   To take the Six Types of Working Genius Assessment: https://www.workinggenius.com/   To listen to the Working Genius Podcast: tinyurl.com/workinggeniuspodcast

1 Mars 202324min

Organizations need to communicate their values both internally and externally, and especially during the hiring process.  This week, Pat, Cody, Tracy and Beau discuss why accidental values can cause problems if leadership fails to properly identify and address them.     To order Pat’s newest book: tinyurl.com/workinggeniusbook   To take the Six Types of Working Genius Assessment: https://www.workinggenius.com/   To listen to the Working Genius Podcast: tinyurl.com/workinggeniuspodcast

22 Feb 202323min

Pruning, though painful, is required in order for something to grow.  Many leaders avoid it and end up paying the price later.  This week, Pat and the gang discuss the importance of pruning things like programs, products and even people.    To order Pat’s newest book: tinyurl.com/workinggeniusbook   To take the Six Types of Working Genius Assessment: https://www.workinggenius.com/     To listen to the Working Genius Podcast: tinyurl.com/workinggeniuspodcast

17 Feb 202326min

Don't be afraid to waste time.  This week, Pat, Beau and Tracy discuss how we can reframe our offsites to make them more effective and meaningful.     To order Pat’s newest book: tinyurl.com/workinggeniusbook   To take the Six Types of Working Genius Assessment: https://www.workinggenius.com/   To listen to the Working Genius Podcast: tinyurl.com/workinggeniuspodcast

10 Feb 202325min

Too many organizations allow their culture to be affected by their policies, while their policies should instead be informed by their culture.  This week, Pat, Cody and Beau discuss the dangers of letting our policies send the wrong message to our employees and customers.     To order Pat’s newest book: tinyurl.com/workinggeniusbook   To take the Six Types of Working Genius Assessment: https://www.workinggenius.com/   To listen to the Working Genius Podcast: tinyurl.com/workinggeniuspodcast

2 Feb 202325min