Chapter 2: The Hotline
99% Invisible4 Dec 2020

Chapter 2: The Hotline

Katie Mingle heard a lot about 211 doing this reporting. Not just from Tulicia Lee who called a bunch of times, but from everyone—from homeless people and service providers and advocates. In her mind, it was the 911 of homelessness. Only, more often than not, it seemed like when people called 211, the metaphorical ambulance never came. That was true for Tulicia, and it was true for lots of other people she met.

If everyone starts at 211, why is it a dead-end for so many people? What is happening at 211? At the beginning of March, right before everything shut down for the pandemic, Katie spent a day in the 211 call center.

According to Need

Subscribe to SiriusXM Podcasts+ to listen to new episodes of 99% Invisible ad-free and a whole week early.

Start a free trial now on Apple Podcasts or by visiting siriusxm.com/podcastsplus.


Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Det här avsnittet är hämtat från ett öppet RSS-flöde och publiceras inte av Podme. Det kan innehålla reklam.

Avsnitt(812)

The Finnish Baby Box

The Finnish Baby Box

A simple cardboard box helped transform Finland into one of the best places in the world to raise a child. Subscribe to SiriusXM Podcasts+ to listen to new episodes of 99% Invisible ad-free and a whol...

28 Juli 33min

100 Objects #10: Nunchaku

100 Objects #10: Nunchaku

In the early 1970s, Bruce Lee made nunchaku (nunchucks) cool — kids were building their own and buying them in record numbers. But the nunchucks craze coincided with something much bigger: the birth o...

24 Juli 36min

The Original 100 Objects

The Original 100 Objects

Neil MacGregor reflects on creating the landmark series that changed how people think about history. Then, revisit the Rosetta Stone, the artifact that unlocked ancient Egypt. Subscribe to SiriusXM Po...

21 Juli 44min

100 Objects #9: Missing Children Milk Carton

100 Objects #9: Missing Children Milk Carton

In 1982, a twelve-year-old paperboy, Johnny Gosch, vanished from a quiet Iowa street and sparked an unlikely campaign: the faces of missing children printed on milk cartons by the billions. Roman Mars...

17 Juli 33min

If Mosquito Hawks Can Fly

If Mosquito Hawks Can Fly

A Louisiana man born into slavery designs an airship with hopes to take flight. Those plans are interrupted, but maybe not forever. Listen to Family Lore wherever you get your podcasts. Subscribe to S...

14 Juli 41min

100 Objects #8: Billy Possum

100 Objects #8: Billy Possum

In 1902, an American classic was born: the teddy bear. Named after President Theodore Roosevelt, the toy became a huge hit, and sparked an idea…maybe every president from then on should have their own...

10 Juli 36min

The Score

The Score

We keep score of everything these days. But what happens when the numbers start changing what we actually care about? Subscribe to SiriusXM Podcasts+ to listen to new episodes of 99% Invisible ad-free...

7 Juli 26min

100 Objects #7: The Otis Pamphlet

100 Objects #7: The Otis Pamphlet

Before the Declaration of Independence was even a twinkle in the founding fathers' eyes, there was James Otis. Journalist Jack Hitt returns to tell the wild, tragic story of America’s forgotten proto-...

3 Juli 37min

Populärt inom Business & ekonomi

framgangspodden
badfluence
dynastin
varvet
uppgang-och-fall
svd-tech-brief
avanzapodden
rss-inga-dumma-fragor-om-pengar
fill-or-kill
rss-kort-lang-analyspodden-fran-di
bathina-en-podcast
rss-hos-psykologen
borslunch-2
tabberaset
rss-veckans-trade
ekonomiekot-extra
rikatillsammans-om-privatekonomi-rikedom-i-livet
rss-borsens-finest
rss-dagen-med-di
rss-dominoeffekten