President of Field Operations at BetterUp, Marc Maloy: Building Better Organizations by Building Successful People

Marc Maloy’s storied career with IPOs and acquisitions has helped him develop essential insights into career success, leading him to become President of Field Ops at BetterUp.

While Marc’s history is steeped with successful transitions, at each step he never failed to stay focused on the people. Marc remains focused on empathy, developing leaders first, and helping everyone in an organization reach their objectives.

In this episode of Go to Market Grit Marc and Joubin go into the details on Marc’s offerings to RVPs and the importance of forecasting, lessons and takeaways from Marc’s acquisitions, notes on leadership, and what he brings to BetterUp.

In this episode, we cover:

• With two IPOs and an acquisition under his belt, Marc shares why an IPO is a milestone and not just the end goal. (3:04)
• Why mentorship and building a formal career development plan helps avoid distraction and encourages pipeline generation. (4:32)
• Career planning with Marc: The importance of helping people reach their personal and professional goals. (9:06)
• The concept of your 50 50: Why RVPs should understand the process behind forecasting. (14:16)
• What Dan Shapero (Linkedin COO) and Marc have in common - and the most important quality of a leader. (17:27)
• From Glint to LinkedIn: Marc shares what he would have done differently during the acquisition - and what he’s learned. (23:27)
• What is BetterUp? The vision of BetterUp - and how it helps people thrive through the whole person assessment. (29:17)
• Permission to languish: The impact of top-performing athletes, like Naomi Osaka and Simone Biles, as the lines between our mental, physical, personal and professional lives continue to blur. (31:50)
• Leading with empathy: What it means to help your team drive flourishment in their personal lives. (37:26)
• Why authenticity is an effective leadership style - and why Marc signed up to be a Lyft Driver. (42:01)
• Seek to serve others before you seek to serve yourself: How this mindset enhances performance. (46:08)
• Hiring employees who embody BetterUp's value of "zest" - and Marc’s favorite interview question. (50:22)
• President of Field Operations: The meaning and importance of Marc’s role at BetterUp. (53:00)
• KPIs, metrics, and the health of your business: Marc's answer to the question he has asked many CEOs. (55:46)

Links:

• Connect with Marc
  • Email: marc.maloy@betterup.com
• Connect with Joubin
  • Twitter
  • LinkedIn
  • Email: gtmg@kleinerperkins.com
• Learn more about Kleiner Perkins