Interview: Carolyn Kopprasch of Buffer on Buffer's Secret to Killer Customer Service and Strategic Hiring
Rocketship.fm22 Juli 2014

Interview: Carolyn Kopprasch of Buffer on Buffer's Secret to Killer Customer Service and Strategic Hiring

Carolyn Kopprasch, Chief Happiness Officer at Buffer, talks with us about how they’ve kept up quality as they’ve grown their support team, and the unconventional ways they’ve scaled. *** This show is a part of the Podglomerate network, a company that produces, distributes, and monetizes podcasts. We encourage you to visit the website and sign up for our newsletter for more information about our shows, launches, and events. For more information on how The Podglomerate treats data, please see our Privacy Policy. Since you're listening to Rocketship, we'd like to suggest you also try other Podglomerate shows surrounding entrepreneurship, business, and careers like Creative Elements and Freelance to Founder.

Avsnitt(686)

Diversity in Tech [Part 2]

Diversity in Tech [Part 2]

In Part Two of our look at Diversity in Tech we hear from how Stripe increased their percentage of underrepresented candidates in their internship program from 10% to 40% in one year. How Crowdfunder ...

4 Juni 202030min

Product Journeys: Shift

Product Journeys: Shift

Shift is an online, peer-to-peer, marketplace for buying and selling used cars. Founded in 2014, Shift is an American company based in San Francisco’s Mission District. As of 2019, the company offers ...

28 Maj 202025min

Product Journeys: PayPal

Product Journeys: PayPal

PayPal was originally established by Max Levchin, Peter Thiel, and Luke Nosek in December 1998 as Confinity, a company that developed security software for handheld devices. In March 2000, Confinity m...

21 Maj 202032min

Product Journeys: Earth Class Mail

Product Journeys: Earth Class Mail

Earth Class Mail was founded over 16 years ago with the ambitious mission of “taking over the post office of the world." They were one of the first startups to launch on national television with their...

14 Maj 202026min

Product Journeys: Instagram

Product Journeys: Instagram

The story of Instagram’s explosive rise reads like a Silicon Valley fairy tale, with the company gaining staggering momentum within a few short months. The app itself took only eight weeks to develop ...

7 Maj 202029min

Product Journeys: Asana

Product Journeys: Asana

Founded in 2008 by Facebook co-founder Dustin Moskovitz and ex-Google-and-Facebook engineer Justin Rosenstein, who both worked on improving the productivity of employees at Facebook. They took their i...

30 Apr 202028min

Product Journeys: Square

Product Journeys: Square

Square was founded to solve the pain point of a well known glass blower in San Francisco who lost a sale because he couldn't accept a credit card transaction. The prototype was built in a month, and J...

23 Apr 202028min

Product Failures: MoviePass

Product Failures: MoviePass

The stock was tanking, and the company kept hemorrhaging cash. Investors sued. Some users even filed a suit. It was a losing battle from the start but what really went wrong at the beloved startup Mov...

16 Apr 202030min

Populärt inom Business & ekonomi

framgangspodden
varvet
svd-tech-brief
rss-jossan-nina
rss-borsens-finest
badfluence
rss-svart-marknad
uppgang-och-fall
avanzapodden
fill-or-kill
bathina-en-podcast
rss-inga-dumma-fragor-om-pengar
tabberaset
rikatillsammans-om-privatekonomi-rikedom-i-livet
rss-dagen-med-di
lastbilspodden
24fragor
borsmorgon
kapitalet-en-podd-om-ekonomi
bilar-med-sladd