Connecting Marketing, Design and Technology To Better Serve Your Customers

Connecting Marketing, Design and Technology To Better Serve Your Customers

Peter Sena is the CEO and Chief Creative Officer at Digital Surgeons, a global innovation & design consultancy firm based in Connecticut. Peter's passion is to help brands and businesses better understand and serve their customers through the connection of design, technology, and marketing. In this episode, we talked about marketing, productivity, customer service...

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Cultivating a Top-Notch Customer Experience by Hiring the Right Employees

Cultivating a Top-Notch Customer Experience by Hiring the Right Employees

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire...

9 Apr 202257min

Dialing in Your Systems to Thrive in the Post-Pandemic Landscape

Dialing in Your Systems to Thrive in the Post-Pandemic Landscape

Gordon Henry is the Chief Strategy Officer at Thryv, an end-to-end client experience software and small business management platform that can help automate tasks and provide good customer experience. ...

1 Apr 20221h 3min

Investing in Employee Training to Deliver Top Customer Experience

Investing in Employee Training to Deliver Top Customer Experience

Shaun Weiss is a head coach and trainer for Business Development Resources, a training and coaching authority in the home service industry. He was named as one of the Top 40 Under 40 in the ACHR news ...

25 Mars 20221h 8min

Q&A with Tommy - Advertising in the Right Places to Build your Brand Reputation

Q&A with Tommy - Advertising in the Right Places to Build your Brand Reputation

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire...

18 Mars 20221h 2min

Designing a Service Delivery Process that Builds Customer Loyalty

Designing a Service Delivery Process that Builds Customer Loyalty

Wayne Mullins is the founder and CEO of Ugly Mug Marketing. He has helped scale multiple companies while helping hundreds of entrepreneurs. He influences more than 250,000 entrepreneurs through his tr...

11 Mars 202259min

Having The Right Tools, Team, and Mindset to Dominate Your Industry

Having The Right Tools, Team, and Mindset to Dominate Your Industry

Ben Davis is the owner and CEO of Express Plumbing Service. Express Plumbing Service started as a one-man operation in 2006, and has since grown to the biggest plumbing operation in Idaho. The busines...

4 Mars 20221h 44min

Mastering Reciprocity to Improve Relationships with Customers and Employees

Mastering Reciprocity to Improve Relationships with Customers and Employees

John Ruhlin is the co-founder of the Ruhlin group, and is the world's leading authority for maximizing customer loyalty through radical generosity. An entrepreneur and international keynote speaker, h...

25 Feb 20221h 3min

Q&A with Tommy - Growing Your Business Faster by Hiring The Right People

Q&A with Tommy - Growing Your Business Faster by Hiring The Right People

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $100 million-plus home service business with over 400 employees in 16 states. Through HomeServiceMillionaire...

18 Feb 20221h

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