Strategies for Building an Exceptional Workplace Culture and Customer Experience

Strategies for Building an Exceptional Workplace Culture and Customer Experience

Joey Coleman is the founder and Chief Experience Composer of Design Symphony – a customer and employee experience branding firm that assists corporations, non-profits, and small businesses in creating breathtaking interactions for the people they serve. He is also an award-winning speaker at both national and international conferences and is the author of the Wall Street Journal bestseller “Never Lose a Customer Again” and the recently released “Never Lose an Employee Again.”

In this episode, we talked about employee retention & appreciation, customer experiences, engagement strategies…

Avsnitt(431)

Grow Your Business 100x Through The Franchising Model

Grow Your Business 100x Through The Franchising Model

Nick is the owner, co-founder, and president of College Hunks Hauling Junk, the largest and fastest growing U.S.-based hauling and moving company. In this episode, we talked about branding, booking calls, company culture…

27 Feb 20181h 21min

Finding Your Highest Calling As A Leader

Finding Your Highest Calling As A Leader

Larry Janesky is the founder & CEO of Basement Systems Inc. and its sister companies that cumulatively bring in $100M annual revenue. In this episode, we talked about hiring great employees, marketing strategies …

20 Feb 20181h 19min

The Seven Superpowers To Supercharge Your Home Service Business

The Seven Superpowers To Supercharge Your Home Service Business

Al is President of The 7-Power Contractor, a business consulting and training firm that has helped hundreds of home service businesses. Plumbing & Mechanical Magazine named him one of the 25 most influential contractors in the United States. In this episode, we talked about business strategy, marketing, acquisitions…

14 Feb 20181h 28min

Delivering An Outstanding Customer Experience With HomeAdvisor

Delivering An Outstanding Customer Experience With HomeAdvisor

Craig is the President/CEO of HomeAdvisor, a $500M+ home service company that’s also the world’s largest digital marketplace for home services. In this episode, we talked about company culture, marketing, customer service…

7 Feb 201854min

Leading Your Home Service Business with Power

Leading Your Home Service Business with Power

Mike slogged for many hours before he found the key to success and built New Jersey’s largest home services company. Last year, he sold off the business to focus on helping other business owners. In this episode, we talked about business mindsets, marketing…

29 Jan 201857min

The Mindset Of A Successful Business Owner

The Mindset Of A Successful Business Owner

Despite coming from a tough background, Kenny scaled his own successful plumbing company from scratch. Now, he focuses on changing the average blue collar’s mindset through coaching. In this episode, we talked about business systems, growth mindset…

29 Jan 20181h 23min

 The True Competitive Edge In The Home Service Industry

The True Competitive Edge In The Home Service Industry

Terry is a true home service legend, having been the national trainer of a NYSE-listed home services company ($900M+ in revenue before getting acquired) among other things. In this episode, we talked about hiring, KPIs...

28 Jan 20181h 23min

Populärt inom Business & ekonomi

framgangspodden
varvet
badfluence
uppgang-och-fall
svd-ledarredaktionen
rss-borsens-finest
avanzapodden
rss-kort-lang-analyspodden-fran-di
rikatillsammans-om-privatekonomi-rikedom-i-livet
affarsvarlden
rss-dagen-med-di
lastbilspodden
fill-or-kill
tabberaset
kapitalet-en-podd-om-ekonomi
borsmorgon
dynastin
montrosepodden
market-makers
rss-inga-dumma-fragor-om-pengar