FYI 82 - TRAUMA-INFORMED DE-ESCALATION DR. MARGARET ANN PAAUW
FYI: The Public Libraries Podcast24 Okt 2024

FYI 82 - TRAUMA-INFORMED DE-ESCALATION DR. MARGARET ANN PAAUW

In this episode, we look into a crucial topic that intersects social work and library services—how libraries can navigate crises and ensure the safety of both staff and patrons through trauma-informed de-escalation techniques. Joining us is Dr. Margaret Ann Paauw, an assistant professor at Eastern Michigan University and a licensed clinical social worker with over a decade of experience. Dr. Paauw has a rich background in working with individuals experiencing homelessness, housing insecurity, and serious mental illness. She served as a library social worker for the Chicago Public Library for several years and was a founding member of the PLA Social Work Task Force. She co-authored the bestselling PLA publication “A Trauma-Informed Framework for Supporting Patrons” and also delivers crucial training and support to library staff across the country. Dr. Paauw’s new book, “Navigating Difficult Situations in Public Libraries: The PLA Guide to Trauma-Informed De-Escalation,” (available in late 2024/early 2025) will serve as a comprehensive guide for library staff on addressing trauma and mental health issues among patrons. Here we explore key concepts from her book, such as trauma-informed care, the escalation cycle, and effective de-escalation techniques to maintain a safe environment for everyone in the library. We also discuss how library staff can recognize and manage burnout and compassion fatigue, and much more.

Avsnitt(86)

FYI 91 Leading from Where You Are: A Conversation with PLA President Brandy McNeil

FYI 91 Leading from Where You Are: A Conversation with PLA President Brandy McNeil

FYI 91 Leading from Where You Are: A Conversation with PLA President Brandy McNeil by Public Libraries Online

5 Jan 21min

Navigating Difficult Situations in Public Libraries

Navigating Difficult Situations in Public Libraries

In this episode, Dr. Margaret Ann Paauw shares insights from her new book, "Navigating Difficult Situations in Public Libraries," which offers straightforward de-escalation and crisis navigation tools...

16 Nov 202516min

FYI 88 RESUME WRITING with Alison King - King Career Services

FYI 88 RESUME WRITING with Alison King - King Career Services

Job searching can be daunting, especially when it comes to crafting the perfect résumé. Many of us were never formally taught how to write one, and best practices seem to change constantly. In the Jan...

17 Juni 202518min

FYI 89 - Navigating Legal Reference at the Public Library

FYI 89 - Navigating Legal Reference at the Public Library

Public libraries often serve as a first stop for people seeking legal information, but assisting patrons with legal reference questions presents unique challenges. How can librarians provide useful gu...

23 Maj 202514min

FYI 87 - Acoustic Rooster

FYI 87 - Acoustic Rooster

In this episode of FYI: The Public Libraries Podcast, host Kathleen Hughes speaks with Julius Harper, Emmy-nominated executive producer, and Nicole Velez, senior producer at GBH KIDS, about Acoustic R...

15 Apr 202516min

PLA FYI Podcast 85 - Be Mediawise

PLA FYI Podcast 85 - Be Mediawise

In this episode, we explore Be MediaWise: The Misinformation Resilience Toolkit for Libraries, a powerful new resource helping librarians teach digital media literacy to adults. Our guest, Heath Umbre...

3 Mars 202518min

FYI 86 - Work it Out Wombats

FYI 86 - Work it Out Wombats

Join us as we explore the world of children’s educational media with Marisa Wolsky, Emmy and Peabody Award-winning producer and Executive Producer for GBH Kids. Marisa shares the magic behind Work It ...

22 Jan 202512min

FYI 84 - Public Library Holiday Gift Nook

FYI 84 - Public Library Holiday Gift Nook

This episode explores how Arlington (VA) Public Library’s (APL) Holiday Gift Nook redefines holiday giving and promotes sustainability. Join APL's Programs & Partnerships Librarians Katherine Chiribog...

19 Dec 202416min

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