819: How to Stop Avoiding Conflict with Sarah Noll Wilson

Dr. Marcia Reynolds provides tools for some extra self-mastery of emotions to enrich ourselves and our colleagues.— YOU'LL LEARN — 1) The story of a dramatic exchange in jail that altered Marcia’s life trajectory—and made me cry.2) Key coaching questions that make people stop, think, and become open to change.3) The four steps to change your emotional state at will.Subscribe or visit AwesomeAtYourJob.com/ep14 for clickable versions of the links below. — ABOUT MARCIA — Dr. Marcia Reynolds coaches, teaches and presents at conferences worldwide on leadership, emotional intelligence, and personal success. She is the author of 3 award-winning books, The Discomfort Zone, Wander Woman, and Outsmart Your Brain. Her doctorate is in organizational psychology with an emphasis on the challenges and needs of high-achievers in the workplace. She has overcome many roadblocks and detours in life, which makes her writing and teaching personal, practical and inspirational.• Marcia's book: Outsmart Your Brain! How to Make Success Feel Easy • Marcia’s website: outsmartyourbrain.com• Marcia's book: Wander Woman: How High Achieving Women Find Contentment and Direction • Marcia's book: The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs — RESOURCES MENTIONED IN THE SHOW — • Book: Radical Candor by Kim Scott• Book: I Am Thou by Walter Buber• Article: The Neuroanatomy of Freestyle Rap• Website: Heart Math Institute website• Book: Heart Intelligence: Connecting with the Intuitive Guidance of the Heart by Doc Childre et al• Website: Sane BoxSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

20 Maj 201643min

In today’s selfie-filtered world, people crave authenticity more than ever. Dr Todd Dewett shows us how valuable it is to be your true self, and why being a genuine person is just as important as being a professional at work.— YOU'LL LEARN — 1) The importance of being real, and how to safely reveal more of your authentic self at work.2) The power of vulnerability, and how exposing your mistakes can actually make you a better boss.3) How to approach self improvement without it being overwhelming.Subscribe or visit AwesomeAtYourJob.com/ep13 for clickable versions of the links below. — ABOUT TODD — Dr. Todd Dewett is an internationally-recognized leadership and success expert and author. After beginning his career with Andersen Consulting and Ernst & Young, he earned a Ph.D. In Management from Texas A&M University. He now travels the world and speaks to thousands of people every year. His video courses consistently hold a first place rating by professionals in over 170 countries through Lynda.com at LinkedIn. He’s been quoted everywhere, from the New York Times to Forbes. When not on the road, he can be found at local sports matches with his two boys, who are his greatest accomplishment.• Todd's website: www.drdewett.com.• Todd's book: Show Your Ink: Stories About Leadership and Life by Dr. Todd Dewett• Todd's Lynda Course: Lynda.com courses by Dr Todd Dewett— RESOURCES MENTIONED IN THE SHOW —• Study: The Marshmallow Test: Mastering Self Control by Walter Mischel• Book: The Goal: A Process of Ongoing Improvement by Eliyahu Goldratt• Tool: HR examiner• Blog: Switch and Shift blog• Magazine: Fast Company magazineSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

18 Maj 201629min

In this episode, “Rising Star of the Consulting Profession” Claire Pedersen Patel shares insight into her rapid career rise, from the importance of finding confidence to the traits that turn employees into great leaders.— YOU'LL LEARN — 1) How Claire’s own initiative led to her leading the entire associate team.2) What to do when you feel like you don’t know what you’re doing at work.3) The qualities that truly stand out on resumes.Subscribe or visit AwesomeAtYourJob.com/ep12 for clickable versions of the links below. — ABOUT CLAIRE — Claire Pedersen Patel is a Principal and Capability Leader at Trexin Consulting. She was recently recognized with Consulting Magazine’s “35 Under 35 Rising Stars” award. Claire manages one fifth of Trexin’s client delivery team and remains the only non-partner managing a department at Trexin. Prior to Trexin, she was a Global IT Chief of Staff at Aon Risk Services, reporting to the CIO. She has always been passionate about building the next generation of consultants; in 2015, Claire tripled the size her team. She fundamentally changed how projects were staffed, delivering strong business growth and greater value for clients. Her team is the fastest growing part of the company and will double again in 2016.• Claire’s LinkedIn• Claire's organization: Trexin— RESOURCES MENTIONED IN THE SHOW — • Article: Consulting Magazine‘s Rising Stars list• Book: Lean In by Sheryl Sandberg• Book: The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Sean Covey• Study: Harvard Business Review’s ‘Competent Fools, Loveable Jerks, and the Formation of Social Networks‘ study• Tool: Myers-Briggs• Tool: OneNoteSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

16 Maj 201639min

Being a great communicator is more than art alone. It’s also science. In this episode, Dr. Carmen Simon shows us the link between brain function and communication results, and explains the brain science behind how we absorb information and turn it into action.— YOU'LL LEARN —1) How to harness the psychological action hierarchy of reflexes, habits and goals to communicate easily actionable messages.2) The importance of repetition, and how to use it to your advantage.3) The one thing that the top 50 SlideShare presentations all have in common.Subscribe or visit AwesomeAtYourJob.com/ep11 for clickable versions of the links below. — ABOUT CARMEN — Dr. Carmen Simon is a renown cognitive scientist who specializes in neuroscience research. She takes a daring approach to persuasion by placing memory at the heart of all decision-making. She is the founder of Memzy, a presentation design and training firm that uses brain science to help business professionals stay on their audiences’ minds long enough to make a difference. Find out more in her new book, Impossible to Ignore, which released this week.• Carmen's book: Impossible to Ignore: Creating Memorable Content to Influence Decisions• Carmen’s Company: Memzy• Carmen’s Twitter page: @areyoumemorable— RESOURCES MENTIONED IN THE SHOW — • Example: Colgate “Every Drop Counts” ad• Website: wired.com • Book: Thinking, Fast and Slow by Daniel KahnemanSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

13 Maj 201645min

Drama should never take priority over great work. In this episode, “Drama Free Guy” Dennis McIntee shows us how to find the underlying root cause of office drama, and how to achieve positive and long lasting solutions for everyone.— YOU'LL LEARN — 1) The critical link between culture and workplace behavior.2) The right questions to ask to diffuse drama and solve a problem.3) The best way to encourage team members to take ownership for their actions.Subscribe or visit AwesomeAtYourJob.com/ep10 for clickable versions of the links below. — ABOUT DENNIS — Dennis McIntee, also known as the “Drama Free Guy,” is an author and speaker dedicated to helping organizations take the drama out of their teams to build environments of trust. Originally a pastor in both Europe and the U.S., he realized that his pastoral skills could be applied to helping corporate teams and businesses flourish. In 2004, he founded The Leadership Development Group, and has traveled extensively giving workshops and seminars focused on teaching others how to take ownership and eliminate drama from the workplace. He is the author of The 8 Qualities of Drama Free Teams, The Power of Pursuit, People Smart and Time Mastery. He lives in South Carolina with his wife and four children.• Dennis' book: The 8 Qualities of Drama Free Teams • Dennis’ website: dennismcintee.com— RESOURCES MENTIONED IN THE SHOW —• Show: The Office• Website: rayedwards.com• App: Waze app• App: American Airlines app• Tool: GTD systems• Organization: Patrick Lencioni and The Table GroupSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

11 Maj 201629min

Great communication skills are critical to success in today’s workplace. Mingling maven Susan RoAne shows us how to make the most of social events and build relationships by sharing tips and tricks learned from a lifetime of experience in the networking world.— YOU'LL LEARN — 1) How a farmer reframed the ‘dirty’ word networking into something positive.2) The three essential elements of a self-introduction.3) Several safe opening lines to use when meeting new people, anywhere.4) How to keep a conversation flowing using the OAR technique.Subscribe or visit AwesomeAtYourJob.com/ep9 for clickable versions of the links below. — ABOUT SUSAN — Susan RoAne is known as the “mingling maven” and is famous for her book How to Work a Room, which has sold over a million copies across 13 countries. She’s been named by Forbes.com as one of the networking experts to follow in 2015. An author and in-demand international keynote speaker, she has shared her message of connection and communication with audiences worldwide, and in diverse publications including the New York Times, USA Today, and The Wall Street Journal.• Susan's book: How to Work a Room: The Ultimate Guide to Making Lasting Connections – In Person and Online • Susan's book: The Secrets of Savy Networking: How to Make the Best Connections – For Business and Personal Success by Susan RoAne• Susan’s website: susanroane.com• Susan’s blog: susanroane.com/blog• Susan’s Facebook: Facebook page— RESOURCES MENTIONED IN THE SHOW — • Website: fripp.com• Video: Robert Waldinger’s TED Talk, What Makes a Good Life? Lessons from the longest study on happiness• Book: Triumphs of Experience: The Men of the Harvard Grant Study by George VaillantSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

9 Maj 201640min

School has never been this much fun. Comedian and creative teacher Esteban Gast shows us how to bring creativity into our every day life, while having a lot of laughs along the way. — YOU'LL LEARN — 1) The most important factor behind great creative ideas.2) Easy steps you can take to spark creativity in your daily life.3) Tried and tested tools to help you come up with better ideas, faster.Subscribe or visit AwesomeAtYourJob.com/ep8 for clickable versions of the links below. — ABOUT ESTEBAN — Esteban Gast is a comedian, teacher, and entrepreneur living in Chicago. He teaches creativity at the University of Illinois at Urbana-Champaign. He has co-authored two books and is currently developing an online class on creativity. When he’s not teaching and writing, he’s traveling as a stand up comedian, speaking at TEDx conferences, and making short films. He has also started two small social businesses and was co-director of the iVenture Accelerator - a startup that was just awarded the Ashoka U-Cordes Innovation Award.• Book: Building Your Creativity: Tools for Having Ideas and Bringing Them to Be • Website: estebangast.com• Esteban’s TEDx talk: ‘The Entertainment Industry must save us.’— RESOURCES MENTIONED IN THE SHOW — • Book: Become an Idea Machine by Claudia Azula Altucher• Book: Creativity: The Psychology of Discovery and Invention by Mihaly Csikszentmihalyi• Website: 750words.com• Book: Love Does by Bob Goff• Book: The War of Art: Winning the Inner Creative Battle by Steven Pressfield• Website: brainpickings.orgSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

6 Maj 201642min

What does Machiavelli have to teach us about management skills? How can the works of Carl Jung make us better employees? Jocelyn Davis dusts off 2,5000 years of literature to show us that the classics aren’t just for history buffs, but can help with personal improvement in today’s workplace.— YOU'LL LEARN — 1) What a famed psychologist would do with today’s standard personality tests.2) A tyrant’s surprising tips on being a great boss.3) What Frankenstein can teach us about leadership.Subscribe or visit AwesomeAtYourJob.com/ep7 for clickable versions of the links below. — ABOUT JOCELYN — Jocelyn Davis is an author and consultant with decades of experience in the corporate learning industry. Before founding her company, Seven Learning, she was head of R&D for The Forum Corporation, a global leadership development firm. In addition to her most recent book, The Greats on Leadership: Classic Wisdom for Modern Managers, she is co-author of Strategic Speed: Mobilize People, Accelerate Execution and has published widely on leadership, strategy execution, and workplace learning.She holds an M.A. in philosophy and is currently working on a master’s degree in Eastern classics. She lives in Santa Fe, New Mexico, with her husband and daughter.• Jocelyn's book: The Greats on Leadership: Classic Wisdom for Modern Managers • Jocelyn's book: Strategic Speed • Jocelyn’s website: jocelynrdavis.Jocelynrdavis.com— RESOURCES MENTIONED IN THE SHOW — • Organization: The Forum Corporation• Tool: Myers-Briggs personality type indicator• Book: Psychological Types by Carl Jung• Example: Strong communication in Pericles’ Funeral Oration• Example: Effective communication in ‘The Gettysburg Address’ by Abraham Lincoln• Book: The Prince by Machiavelli and his knack for “the soft stuff”• Book: Frankenstein by Mary Shelley• Book: Bhagavad-Gita• Book: Yoga Vasistha• Website: The School of Life (theschooloflife.com) • Website: Book of Life (www.bookoflife.org)• Example: The Five Phases of Change from The Greats on Leadership: Classic Wisdom for Modern ManagersSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

4 Maj 201639min