290: 3 Keys to a Smooth Running Practice

This episode is a deep dive into the law practice of solo attorney Brandon Siegal, a seasoned Canadian tax specialist who is comfortable using technology but finds delegation more challenging. The discussion was informed by answers he provided in taking my comprehensive Law Practice Assessment. We talked about software tools he uses, such as Clio, RingCentral, Microsoft Bookings, Email efficiency tools, ChatGPT, and Zapier. And by the way, he doesn't necessarily love everything he's using, and you'll find out why. So listen and gain insights that will help you improve your practice as well. In this episode, you will hear: Brandon's Years of Practice and Solo Transition Dependency on Sanebox for Email Management Text Expansion for Efficient Chat Conversations Coding and Automation Tools for Efficiency Show Notes Clio Microsoft Bookings Slack Trello Evernote Microsoft One Note Zapier ChatGPT Claude.ai Make.com (formerly Integrate) Faster Suite Grammarly WordRake BriefCatch TextBlaze Adobe Acrobat Clearbrief.ai Dragon Dictation AudioPen - TextExpander Sanebox Obsidian Markdown prior episode with Mike Schmitz on Obsidian Otter.ai SweetProcess ScribeHow If This Then That (IFTTT) Fiverr Upwork Instapaper Video Speed (Chrome/Edge plugin) Chrometa FasterTime ManicTime Quickbooks Never Split The Difference, book by Chris Voxx YouTube interview with Yuval Noah Harari Ross Guberman Bryan Garner General Resources The 80/20 Principle (my email newsletter) The 5 Pillars of a Tech-Powered Law Practice The Inner Circle (an online community for law firm owners) Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to Our Sponsors Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Overture Law Overture Law is the first private attorney network enabling them to refer matters to one another and ethically share in referral fees. Membership is free if you're accepted. Apply for membership at Overture.law Once you're accepted, you'll start getting valuable referrals and earn fees for matters you refer out. A powerful win-win for U.S.-based solo and small firm attorneys. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.comLet them know we sent you.

24 Okt 202358min

Digital note-taking for lawyers is no longer just about transcribing ideas—it's about weaving them together. Enter the world of "Personal Knowledge Management" (PKM), a realm where Evernote once reigned supreme but now faces more powerful contenders. Obsidian is the best note-taking app for lawyers who want a powerful, user-friendly tool that also happens to be completely free. With its interconnected system of notes, it offers unparalleled speed and efficiency. Want to learn more? Tune in as PKM specialist Mike Schmitz shares his insights. Listen to the episode and check Mike's top resource links. In this episode, you will hear: Importance of digital note-taking and how it can revolutionize the way individuals capture and leverage ideas. Introduction to Obsidian, a digital note-taking tool, and how to use its features effectively. Discussion on Personal Knowledge Management (PKM) and how being selective with the information we consume can fuel creativity. The advantages of using Obsidian for note-taking, including its seamless integration with markdown language and various plugins that extend its functionality. Overview of Obsidian 101 and Obsidian University – courses designed to help users get the most out of the tool. Show Notes Join: '80/20 Inner Circle' (valuable business insights for small firm owners) Read: The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch Get my new email course: ChatGPT for Lawyers (it's free) Craft: A note-taking app mentioned alongside Obsidian as part of the PKM (Personal Knowledge Management) stack. Roam Research: Another app mentioned as part of the PKM stack, emphasizing the need for a PKM app to manage different apps' information. Notion: Mentioned in relation to PKM and note-taking, highlighting the various options available for managing information. Drafts: An Apple-based quick capture tool was mentioned in the conversation, and there was a question about how to move content from Drafts to Obsidian. Evernote: The OG of note-taking tools, although many people now want more effective alternatives. Mike's PKM stack is: To-Doist for tasks, Notion for work projects, and Cron for calendaring Obsidian University Cohort Mike's Obsidian Newsletter Obsidian 101 Book an Obsidian Setup Call with Mike Mike's YouTube channel Jobs to Be Done, a well-known article by Clayton Christensen Liminal Thinking: Create the Change You Want by Changing the Way You Think, a book by David Gray General Resources The 80/20 Principle (my email newsletter) The 5 Pillars of a Tech-Powered Law Practice The Inner Circle (an online community for law firm owners) Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to Our Sponsors Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Overture Law Overture Law is the first private attorney network enabling them to refer matters to one another and ethically share in referral fees. Membership is free if you're accepted. Apply for membership at Overture.law Once you're accepted, you'll start getting valuable referrals and earn fees for matters you refer out. A powerful win-win for U.S.-based solo and small firm attorneys. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.comLet them know we sent you.

10 Okt 202349min

This episode continues a discussion on how to get the most out of Microsoft 365 tools like Word, Excel, PowerPoint, and Outlook. Whether you use a Mac or a PC, these tools help streamline the most common workflows in your law practice. I invited Ben Schorr to explain the ins and outs of 365 software. Ben works at Microsoft as a senior-level product manager for content, so he has major insight into how to get the most out of your Microsoft Office software. In this episode, Ben discusses the following: Exploring Microsoft 365's Mobile App Leveraging Office.com Quick Access Toolbar Email Management and Learning Resources Windows Speech Recognition and Dictation Options Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. General Resources The 80/20 Principle (my email newsletter) The 5 Pillars of a Tech-Powered Law Practice The Inner Circle (an online community for law firm owners) Thanks to Our Sponsors Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Overture Law Overture Law is the first private attorney network enabling them to refer matters to one another and ethically share in referral fees. Membership is free if you're accepted. Apply for membership at Overture.law Once you're accepted, you'll start getting valuable referrals and earn fees for matters you refer out. A powerful win-win for U.S.-based solo and small firm attorneys. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.comLet them know we sent you.

26 Sep 202339min

This episode is about how to get the most out of Microsoft 365 tools like Word, Excel, PowerPoint, and Outlook. Whether you use a Mac or a PC, these tools help streamline the most common workflows in your law practice. I invited Ben Schorr to explain the ins and outs of 365 software. Ben works at Microsoft as a senior-level product manager for content, so he has major insight into how to get the most out of your Microsoft Office software. In this episode, Ben discusses the following: Table of Contents & Document Navigation in Word Fluency and Habits in Using Tools Excel Tips and Tricks PowerPoint's Speaker Coach Using Flags and Drag-and-Drop in Outlook Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second, and it helps spread the word about the podcast. General Resources The 80/20 Principle (my email newsletter) The 5 Pillars of a Tech-Powered Law Practice The Inner Circle (an online community for law firm owners) Thanks to Our Sponsors Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Overture Law Overture Law is the first private attorney network enabling them to refer matters to one another and ethically share in referral fees. Membership is free if you're accepted. Apply for membership at Overture.law Once you're accepted, you'll start getting valuable referrals and earn fees for matters you refer out. A powerful win-win for U.S.-based solo and small firm attorneys. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

12 Sep 202338min

Step into the extraordinary world of digital nomadism with my wanderlust-filled guest, Megan Hargroder. Megan, a seasoned digital nomad, has been living out of her suitcase and working from the picturesque locales of Europe for the past eight months. Join us for a riveting conversation that explores the exhilarating freedoms and intricate challenges that come hand-in-hand with her unique lifestyle. Navigating time zones, hiring international talent, managing remote work, and maintaining cyber security are just a few of the topics we delve into. We also touch upon the fascinating subject of managing a virtual team of assistants, specifically from the Philippines, and how to evolve a contractual role into a full-time position. You'll be riveted as Megan shares the secret to maintaining a secure online presence while globe-trotting and highlights the hidden benefits of a WeWork All-Access membership. Ready to embrace the digital nomad lifestyle? Get an insight into Megan's tech arsenal as she reveals how she stays connected with the help of Airalo, a virtual SIM card app. Plus, learn about the magic of automation and outsourcing, and how these can free up your time for, well, more freedom! And as a cherry on top, we even touch upon the importance of a systematic onboarding process and learning from mistakes. So, buckle up for an episode that's brimming with insightful takeaways, hilarious anecdotes, and trailblazing ideas! In this episode, you will hear: Challenges of Working Remotely While Traveling Using Airalo for Unlimited Data Abroad Exploring Options for Accessing Data Abroad Importance of Slack in Communication Supercharged CEO Using Slack for Client Communication Show Notes Read: The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch Get my new email course: ChatGPT for Lawyers (it's free) Megan's company website (a digital marketing agency helping solo/small firm lawyers) ExpresssVPN (Virtual Private Network service, link to 30-day free trial) Airalo (app & services for using virtual SIM cards, aka eSIM) - use this code to get $3 off your first purchase: ERNEST3504 World Clock app (for time zone management) FIO (browser tool for time zone management) Slack (communication tool for remote teams) Microsoft Teams (alternative communication tool for remote teams) Joey Vitale program that teaches outsourcing skills Loom (video communication tool) VideoAsk (video communication tool) Google Suite (mentioned as a potential alternative to Slack or Microsoft Teams) WeWork (shared workspace provider) General Resources The 80/20 Principle (my email newsletter) The 5 Pillars of a Tech-Powered Law Practice The Inner Circle (an online community for law firm owners) Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to Our Sponsors Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Overture Law Overture Law is the first private attorney network enabling them to refer matters to one another and ethically share in referral fees. Membership is free if you're accepted. Apply for membership at Overture.law Once you're accepted, you'll start getting valuable referrals and earn fees for matters you refer out. A powerful win-win for U.S.-based solo and small firm attorneys. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

29 Aug 202340min

Let's journey into the fascinating world of law and technology with our extraordinary guest, Ben Alarie. He's not just a law professor, but also an entrepreneur and author who has put his expertise in an excitingly accessible format through his AI product, Ask Blue J. This ingenious tool simplifies tax law navigation, transforming complex databases into question-answering platforms. We also shed light on the concept of the 'legal singularity', a term coined by Ben himself in his new book, signifying the potential of AI to develop a more responsive and precise legal infrastructure. Our conversation takes an interesting turn as we dig into the predictive power of machine learning in judicial decisions. Imagine an AI tool that could anticipate a judge's ruling in ambiguous scenarios, sounds like a sci-fi movie, right? Well, not anymore. Ask Blue J, Ben's brainchild, is changing the game, boasting over 90% accuracy in certain areas. We also address a unique AI issue, the 'hallucination problem' - illustrating how AI can sometimes veer off course when it lacks sufficient information. Wrapping up our discussion, we touch upon the 80/20 principle, a guiding tenet that could be your key to success. It emphasizes getting the maximum return on investment with minimal effort. This enlightening conversation with Ben Alarie will not just keep you informed about the cutting-edge advancements in AI and machine learning in the legal field, but also inspire you to implement strategic principles for success in your professional journey. So, plug in those headphones and embark on this thought-provoking exploration of the legal industry's future. In this episode, you will hear: The concept of the 'legal singularity' and the potential of AI in creating a responsive and precise legal infrastructure. Machine learning's predictive power in judicial decisions and the accuracy of Ask Blue J in certain areas. The 'hallucination problem' in AI, where it can go off course due to lack of sufficient information. Use of AI in diagnosing and rectifying social problems and achieving universal legal literacy. Implications of AI and technology for the future of the legal profession, legal education, and democracy. Show Notes Read: The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch Get my new email course: ChatGPT for Lawyers (it's free) BlueJ website: https://www.bluej.com The Legal Singularity: How Artificial Intelligence Can Make Law Radically Better, book by Ben Alarie Preet Bharara's podcast: Humanity, Security & AI, Oh My! with Ian Bremmer & Shuman Ghosemajumder) 21 Lessons for the 21st Century, by Yuval Noah Harari Homo Deus: A Brief History of Tomorrow, by Yuval Noah Harari General Resources The 80/20 Principle (my email newsletter) The 5 Pillars of a Tech-Powered Law Practice The Inner Circle (an online community for law firm owners) Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to Our Sponsors Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Overture Law Overture Law is the first private attorney network enabling them to refer matters to one another and ethically share in referral fees. Membership is free if you're accepted. Apply for membership at Overture.law Once you're accepted, you'll start getting valuable referrals and earn fees for matters you refer out. A powerful win-win for U.S.-based solo and small firm attorneys. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

15 Aug 202348min

In this episode, we revisit a persistent favorite topic - Standard Operating Procedures (SOPs). We understand there are many recurring issues that may concern you, but which ones are the most pressing? We are on a mission to resolve these sticking points. A common challenge for attorneys is determining the technology that could bring the most significant improvement to their practice. Given the unique needs of each attorney, the question is: How do you identify the ideal technology for your practice? Keep reading as we reveal a practical solution to this conundrum. In our Tech Assessment section, we'll evaluate how effectively you are employing crucial technologies in your practice, including the ever-important SOPs and GPT tools. In this episode, you will hear: Importance of Standard Operating Procedures (SOPs) for civil litigators and how to create effective ones. Tips on overcoming challenges and resistance points when documenting SOPs. Introduction of a new tech assessment tool for enhancing attorney practices. Use of innovative technology like Generative Pre-training Transformer (GPT) in the legal space. How SOPs can help in streamlining repetitive workflows and transforming legal practices. Show Notes Join: '80/20 Inner Circle' (valuable business insights for small firm owners) Read: The 80/20 Principle: The Secret of Achieving More with Less, by Richard Koch Get my new email course: ChatGPT for Lawyers (it's free) General Resources The 80/20 Principle (my email newsletter) The 5 Pillars of a Tech-Powered Law Practice The Inner Circle (an online community for law firm owners) Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to Our Sponsors Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Overture Law Overture Law is the first private attorney network enabling them to refer matters to one another and ethically share in referral fees. Membership is free if you're accepted. Apply for membership at Overture.law Once you're accepted, you'll start getting valuable referrals and earn fees for matters you refer out. A powerful win-win for U.S.-based solo and small firm attorneys. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

1 Aug 202322min

What if you could revolutionize your legal practice with technology? This provocative question led to an enlightening chat with legal tech consultant, Adriana Linares, who shared insights on how transitioning to cloud-based services and leveraging tools like TextExpander and ChatGPT can significantly enhance productivity and writing skills. That's not all, folks. Join us as we share personal anecdotes about the transformative power of effective communication skills, honed through Toastmasters, and how this aids career progression. We also discuss the wonders of ChatGPT technology, which can help us create speeches that sound more natural and professional. But it doesn't stop there - we discuss utilizing ChatGPT for generating language for attorney forms or creating starting templates for your work. We also talk about the paramount importance of password managers and TextExpander in maintaining flexibility and security in your computer setup. Picture being able to easily store emails, logins, and calendar appointments, and sharing passwords between people - all with maximum security. And let's not forget how TextExpander snippets can simplify communication and save time. So, are you ready to transform your legal practice with technology? Tune in, and let's explore these game-changing tools together. In this episode, you will hear: Improving Legal Document Creation and Efficiency Effective Communication With Toastmasters Chat GPT for Lawyers Other Uses of Chat GPT and AI Password Managers and Text Expander Show Notes Adriana's website - LawTech Partners: https://www.lawtechpartners.com/ TextExpander: https://textexpander.com/ OpenAi (ChatGPT): https://chat.openai.com/ Microsoft Co-Pilot: https://blogs.microsoft.com/blog/2023/03/16/introducing-microsoft-365-copilot-your-copilot-for-work/ 1Password: https://1password.com/ Roboform: https://www.roboform.com/ LastPass: https://www.lastpass.com/ Grammarly: https://www.grammarly.com/ Calendly: https://calendly.com/ Dreyer's English: An Utterly Correct Guide to Clarity and Style https://www.amazon.com/exec/obidos/ASIN/0812985710/ernieattorney-20 General Resources The 80/20 Principle (my email newsletter) The 5 Pillars of a Tech-Powered Law Practice The Inner Circle (an online community for law firm owners) Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to Our Sponsors Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. If there's one great outsourcing opportunity for your practice, this is it. Let Smith.ai have your back while you stay focused on your work, knowing that your clients and prospects are being taken care of. Plans start at $210/month for 30 calls, and pricing starts at $140 for 20 chats, with overage at $7 per chat. They offer a risk-free start with a 14-day money-back guarantee on all receptionist and live chat plans, including add-ons (up to $1000). And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai. Overture Law Overture Law is the first private attorney network enabling them to refer matters to one another and ethically share in referral fees. Membership is free if you're accepted. Apply for membership at Overture.law Once you're accepted, you'll start getting valuable referrals and earn fees for matters you refer out. A powerful win-win for U.S.-based solo and small firm attorneys. Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.

18 Juli 202352min