Ep. 259 - Security Awareness Series - Listen Up Social Engineering Your Help Desk with Aaron Painter

Today we are joined by Dr. Abbie Maroño. Bringing a unique level of experience and scientific validation to her work, Dr. Maroño is both a scientist and a practitioner in the field of human behavior. The United States Department of State has recognized her international acclaim and record of extraordinary achievements, placing her in the top 1% of her field. Underscoring her recognized expertise, Dr. Abbie has been invited to provide specialized behavior analysis training for elite units such as the Internet Crimes Against Children (ICAC) Task Force. This prestigious group includes agents from the US Secret Service, FBI, Department of Homeland Security, and local law enforcement agencies. Having completed her PhD in Psychology, Dr. Abbie became a Professor of Psychology by the age of 23. She is now the Director of Education at Social-Engineer, LLC, and specializes in behavior analysis. A regular contributor to Forbes and Apple News, Abbie has also been featured in WIRED and Forbes Breaking News. She is an active member of several internationally recognized research groups and was awarded Reviewer of the Year in 2020 for her significant contribution to the academic community. Additionally, she is an author, expert consultant, coach, and a TEDx speaker. [July 8, 2024] 00:00 - Intro 00:17 - Intro Links - Social-Engineer.com - http://www.social-engineer.com/ - Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/ - Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/ - Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/ - Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb - CLUTCH - http://www.pro-rock.com/ - innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/ 04:07 - Dr. Abbie Maroño Intro 06:33 - A Need for Vulnerability 09:50 - The Purpose of Shame 13:43 - Empowerment for All 16:04 - Healing Hurts! 20:26 - Keeping it Approachable 24:29 - The Difficulty of Sharing 26:39 - Psychological Help 30:40 - Book Recommendations - Work in Progress - Dr. Abbie Maroño - The Gift of Fear - Gavin de Becker 31:24 - Mentors - David Keatley - Joe Navarro - Chris Hadnagy 34:20 - Guest Wrap Up - Website: abbiemarono.com - Instagram: @DoctorAbbieofficial 34:50 - Outro - www.social-engineer.com - www.innocentlivesfoundation.org

8 Juli 202435min

Welcome to the Social-Engineer Podcast: The Doctor Is In Series – where we will discuss understandings and developments in the field of psychology. In today's episode, Chris and Abbie are discussing Psychological Myths. They will talk about some of the most pervasive myths in our society and how you can separate fact from fiction. [July 1, 2024] 00:00 - Intro 00:17 - Dr. Abbie Maroño Intro 00:41 - Intro Links - Social-Engineer.com - http://www.social-engineer.com/ - Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/ - Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/ - Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/ - Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb - CLUTCH - http://www.pro-rock.com/ - innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/ 03:54 - The Topic of the Day: Psychological Myths 05:05 - Consider the Source 06:45 - Too Good To Be True? 09:43 - Myth 1: Reading Minds 11:45 - Myth 2: 10% 14:36 - Myth 3: Left vs Right Brained 18:11 - Myth 4: Venting Anger for Calmness 23:02 - Myth 5: Hypnosis Unlimited 31:05 - Myth 6: Perfect Memory 37:12 - Question Everything 39:02 - Next Month: Self-Sabotage 39:47 - Wrap Up & Outro - Work in Progress - Dr. Abbie Maroño - www.social-engineer.com - www.innocentlivesfoundation.org Find us online: - Twitter: @DrAbbieofficial - LinkedIn: linkedin.com/in/dr-abbie-maroño-phd - Instagram: @DoctorAbbieofficial - Twitter: @humanhacker - LinkedIn: linkedin.com/in/christopherhadnagy References: Beyerstein, B. L. (1999). Whence cometh the myth that we only use 10% of our brains? In S. Della Sala (Ed.), Mind Myths: Exploring Popular Assumptions About the Mind and Brain (pp. 3-24). John Wiley & Sons. Bushman, B. J. (2002). Does venting anger feed or extinguish the flame? Catharsis, rumination, distraction, anger, and aggressive responding. Personality and Social Psychology Bulletin, 28(6), 724-731. This study found that venting anger actually increases aggressive behavior and does not diminish anger. Derbyshire, S. W., Whalley, M. G., & Oakley, D. A. (2009). Fibromyalgia pain and its modulation by hypnotic and non-hypnotic suggestion: An fMRI analysis. European Journal of Pain, 13(5), 542-550. Horton, J. E., Crawford, H. J., Harrington, G., & Downs, J. H. (2004). Increased anterior corpus callosum size associated positively with hypnotizability and the ability to control pain. Brain: A Journal of Neurology, 127(Pt 8), 1741-1747. Jensen, M. P., Adachi, T., & Hakimian, S. (2015). Brain Oscillations, Hypnosis, and Hypnotizability. American Journal of Clinical Hypnosis, 57(3), 230-253. Kirsch, I. (1997). Suggestibility or Hypnosis: What Do Our Scales Really Measure? The International Journal of Clinical and Experimental Hypnosis, 45(3), 212-225. Lilienfeld, S. O., Lynn, S. J., Ruscio, J., & Beyerstein, B. L. (2010). 50 Great Myths of Popular Psychology: Shattering Widespread Misconceptions about Human Behavior. Wiley-Blackwell. Loftus, E. F., & Palmer, J. C. (1974). Reconstruction of automobile destruction: An example of the interaction between language and memory. Journal of Verbal Learning and Verbal Behavior, 13(5), 585-589. doi:10.1016/S0022-5371(74)80011-3 Loftus, E. F., & Pickrell, J. E. (1995). The formation of false memories. Psychiatric Annals, 25(12), 720-725. doi:10.3928/0048-5713-19951201-07 Lohr, J. M., Olatunji, B. O., Baumeister, R. F., & Bushman, B. J. (2007). The psychology of anger venting and empirically supported alternatives that do no harm. Scientific Review of Mental Health Practice, 5(1), 53-64. This review challenges the catharsis hypothesis, providing evidence that venting may be harmful and not helpful. McGeown, W. J., Mazzoni, G., Venneri, A., & Kirsch, I. (2009). Hypnotic induction decreases anterior default mode activity. Consciousness and Cognition, 18(4), 848-855. Nielsen, J. A., Zielinski, B. A., Ferguson, M. A., Lainhart, J. E., & Anderson, J. S. (2013). An evaluation of the left-brain vs. right-brain hypothesis with resting state functional connectivity magnetic resonance imaging. PLOS ONE, 8(8), e71275. Oakley, D. A., & Halligan, P. W. (2017). Hypnotic suggestion and cognitive neuroscience. Trends in Cognitive Sciences, 21(6), 406-416. Raij, T. T., Numminen, J., Narvanen, S., Hiltunen, J., & Hari, R. (2005). Brain correlates of subjective reality of physically and psychologically induced pain. Proceedings of the National Academy of Sciences, 102(6), 2147-2151. Schacter, D. L. (1996). Searching for memory: The brain, the mind, and the past. New York, NY: Basic Books. Schacter, D. L. (2001). The seven sins of memory: How the mind forgets and remembers. Boston, MA: Houghton Mifflin. Tavris, C. (1989). Anger: The misunderstood emotion. New York: Simon and Schuster. Tavris' work discusses the misconceptions surrounding anger, including the myth of cathartic expression.

1 Juli 202440min

Welcome to the Social-Engineer Podcast: The SE Etc. Series. This series will be hosted by Chris Hadnagy, CEO of Social-Engineer LLC, and The Innocent Lives Foundation, as well as Social-Engineer.Org and The Institute for Social Engineering. Join Chris as he discusses topics and news pertaining to the world of Social Engineering. [June 24, 2024] 00:00 - Intro 00:18 - Intro Links - Social-Engineer.com - http://www.social-engineer.com/ - Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/ - Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/ - Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/ - Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb - CLUTCH - http://www.pro-rock.com/ - innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/ 04:18 - Ticketmaster Breach - Breach Story 05:20 - Actionable Tips 07:22 - Healthcare Attacks - Chicago Hospital Story 08:42 - Freeze! 10:31 - The Advancement of AI - IdentifAI Partnership - Deepfake Attack Story 12:46 - Wrap Up & Outro - www.social-engineer.com - www.innocentlivesfoundation.org Find us online - Chris Hadnagy - Twitter: @humanhacker - LinkedIn: linkedin.com/in/christopherhadnagy

24 Juni 202413min

Today on the Social-Engineer Podcast: The Security Awareness Series, Chris is joined by Sigita Jurkynaitė. Sigita works as Information Security Manager at Nord Security, where she is responsible for company's Information Security Management System, ensuring compliance with international standards and regulations, and security training and awareness. Previously, Sigita worked at Research and Education Network Association GÉANT, where she led a wide range of international projects and teams, information security community activities and Special Interest Groups. She organized cyber security trainings, conferences and workshops in Europe and Asian countries. Sigita was Director of CyberSOC at NRD Cyber Security prior to joining Nord Security. Sigita holds a Master's Degree of Business Management at the ISM University of Management and Economics, where she researched the relationships between people's knowledge, attitude and behavior towards cyber security in organizations. [June 17, 2024] 00:00 - Intro 00:18 - Intro Links: - Social-Engineer.com - http://www.social-engineer.com/ - Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/ - Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/ - Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/ - Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb - CLUTCH - http://www.pro-rock.com/ - innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/ 02:50 - Sigita Jurkynaitė Intro 04:03 - It's Not All Tech 06:24 - A Change in Attitude 09:26 - On the Same Team 13:51 - Back to Basics 14:52 - Reporting, Not Ratio 17:06 - Win Fabulous Prizes! 19:33 - The Toxic List 23:01 - Making it Fun - SWITCH Security Awareness Activities 27:25 - The Power of Ownership 29:28 - One Size Does NOT Fit All! 31:21 - Mentors - Aunshul Rege - Nicole Harris - Don't You Know That You're Toxic? - Fleur van Leusden 34:10 - Book Recommendations - The Security Culture Playbook - Kai Roer & Perry Carpenter 35:11 - Find Sigita Jurkynaitė online - LinkedIn: linkedin.com/in/sigita-jurkynaite 35:38 - Wrap Up & Outro - www.social-engineer.com - www.innocentlivesfoundation.org

17 Juni 202436min

Today we are joined by Shawn Livingston. Shawn, a combat veteran, battled heroin addiction after serving his country, as seen in "100 Miles to Redemption." Now, he's a symbol of hope and strength, excelling as an ultra-runner and in fitness. He hosts the "I Am Redemption" podcast, providing a platform for stories of triumph and fostering community. Shawn also inspires through motivational speaking, spreading the message of resilience and redemption. His journey proves that no matter how far one falls, they can always rise again. [June 10, 2024] 00:00 - Intro 00:18 - Intro Links - Social-Engineer.com - http://www.social-engineer.com/ - Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/ - Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/ - Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/ - Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb - CLUTCH - http://www.pro-rock.com/ - innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/ 02:43 - Shawn Livingston Intro 03:23 - Path to Addiction 05:37 - The Need for Structure 07:27 - Some Hope 11:39 - The Physical Influence 17:34 - Choose Better, Be Better 20:39 - Discover Your "Why?" 24:55 - Staying Humble 26:54 - Path to Redemption 29:46 - Find Shawn Livingston online - Website: iamredemption.com - Instagram: @iam.redemption - Instagram: @iam.shawnlivingston 30:24 - Mentors - Penny Lane - Stepfather 32:09 - Book Recommendations - Work in Progress - Dr. Abbie Maroño - Extreme Ownership - Jocko Willink 33:43 - Guest Wrap Up & Outro - www.social-engineer.com - www.innocentlivesfoundation.org

10 Juni 202435min

Welcome to the Social-Engineer Podcast: The Doctor Is In Series – where we will discuss understandings and developments in the field of psychology. In today's episode, Chris and Abbie are discussing Intrinsic and Extrinsic Motivation. They will talk about the differences your source of motivation can have on your behavior and state of mind. [June 3, 2024] 00:00 - Intro 00:18 - Dr. Abbie Maroño Intro 00:35 - Intro Links - Social-Engineer.com - http://www.social-engineer.com/ - Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/ - Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/ - Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/ - Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb - CLUTCH - http://www.pro-rock.com/ - innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/ 03:35 - The Topic of the Day: Intrinsic vs Extrinsic Motivators 05:19 - Foundational Differences 07:19 - The Pitfalls of Extrinsic Motivation 09:29 - The Overjustification Effect 13:29 - The Intrinsic Difference 16:47 - Where Passion Lies 19:43 - Wellbeing is Intrinsic 22:07 - Situational Influence 27:57 - Passion and Warfare 30:04 - The Maladaptive Difference 33:02 - Avoidance 35:29 - High Risk! 38:31 - Self-reflection 40:31 - Smash That Extrinsic Button! 44:08 - ...A Life Well Lived 46:11 - We Should Grow! 49:15 - Wrap Up 49:40 - Next Month: Psychological Myths 50:06 - Outro - www.social-engineer.com - www.innocentlivesfoundation.org Find us online: - Twitter: @DrAbbieofficial - LinkedIn: linkedin.com/in/dr-abbie-maroño-phd - Instagram: @DoctorAbbieofficial - Twitter: @humanhacker - LinkedIn: linkedin.com/in/christopherhadnagy References: Amabile, T. M. (1993). Motivational synergy: Toward new conceptualizations of intrinsic and extrinsic motivation in the workplace. Human Resource Management Review, 3(3), 185-201. https://doi.org/10.1016/1053-4822(93)90012-S Baum, J. R., & Locke, E. A. (2004). The relationship of entrepreneurial traits, skill, and motivation to subsequent venture growth. Journal of Applied Psychology, 89(4), 587–598. https://doi.org/10.1037/0021-9010.89.4.587 Curran, T., Hill, A. P., & Appleton, P. R. (2015). The mediating role of psychological need satisfaction in relationships between types of passion for sport and athlete burnout. Journal of Sports Sciences, 33(6), 597-606. https://doi.org/10.1080/02640414.2014.951952 Deci, E. L., Koestner, R., & Ryan, R. M. (1999). A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. Journal of Personality and Social Psychology, 125(6), 627-668. https://doi.org/10.1037/0022-3514.125.6.627 Forest, J., Mageau, G. A., Sarrazin, C., & Morin, E. M. (2011). "Work is my passion": The different affective, behavioural, and cognitive consequences of harmonious and obsessive passion toward work. Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l'Administration, 28(1), 27-40. https://doi.org/10.1002/cjas.170 Ho, V. T., & Pollack, J. M. (2014). Passion Isn't Always a Good Thing: Examining Entrepreneurs' Network Centrality and Financial Performance with a Dualistic Model of Passion. Journal of Management Studies, 51(3), 433-459. https://doi.org/10.1111/joms.12062 Kohn, A. (1993). Punished by rewards: The trouble with gold stars, incentive plans, A's, praise, and other bribes. Boston, MA: Houghton Mifflin. Ryan, R. M., & Deci, E. L. (2000). Intrinsic and extrinsic motivations: Classic definitions and new directions. Contemporary Educational Psychology, 25(1), 54-67. https://doi.org/10.1006/ceps.1999.1020 Vallerand, R. J., Blanchard, C., Mageau, G. A., Koestner, R., Ratelle, C., Léonard, M., ... & Marsolais, J. (2003). Les passions de l'âme: On obsessive and harmonious passion. Journal of Personality and Social Psychology, 85(4), 756–767. https://doi.org/10.1037/0022-3514.85.4.756

3 Juni 202450min

*Please note that this episode contains discussions regarding abuse that some may find disturbing. Welcome to the Social-Engineer Podcast: The SE Etc. Series. This series will be hosted by Chris Hadnagy, CEO of Social-Engineer LLC, and The Innocent Lives Foundation, as well as Social-Engineer.Org and The Institute for Social Engineering. Join Chris as he discusses topics and news pertaining to the world of Social Engineering. Today, Chris is joined by Nadja El Fertasi. Nadja is a leading figure in fostering emotional resilience within the digital age. Her comprehensive expertise spans crisis management, strategic stakeholder communication, and emotional intelligence, creating a unified approach to enhance the human side of digital advancements. Having spent nearly two decades at NATO, including a significant role in the NATO Communications and Information Agency focusing on Digital Transformation & Cybersecurity, Nadja has been a pivotal figure in strategic engagement and communications. This role highlighted her commitment to navigating and leading through the complexities of cybersecurity and digital transformation. With over 15 years dedicated to cybersecurity at NATO, Nadja has emerged as a respected expert in her field. Her contribution to the cybersecurity community was acknowledged in "Hacking Gender Barriers: Europe's Top Cyberwomen," by the Women4Cyber foundation, which recognized her as one of Europe's influential figures in cybersecurity. Today, Nadja is the voice behind the EQ Elevator Podcast, where she assists businesses in cultivating leadership that's resilient and equipped for the digital age's challenges. Her work is dedicated to shaping a safer, more emotionally intelligent digital landscape, where individuals and organizations can thrive amidst technological disruptions. [May 27, 2024] 00:00 - Intro 00:19 - 2024 State of Vishing Report 01:01 - Intro Links - Social-Engineer.com - http://www.social-engineer.com/ - Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/ - Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/ - Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/ - Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb - CLUTCH - http://www.pro-rock.com/ - innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/ 03:11 - Nadja El Fertasi Intro 05:02 - The Importance of Sharing 07:14 - Romance Scam: Nadja's Story 13:51 - The Other Side 15:59 - The Red Flags 19:13 - A Gift and a Curse 23:22 - Taking Responsibility 25:24 - Love, Not Romance 27:05 - Navigating the Apps 32:28 - Reality Check 37:27 - Being Human 39:39 - Learning From "No" 41:28 - Where to Report 42:25 - Wrap Up 43:58 - Find Nadja El Fertasi Online - LinkedIn: in/nadja-elfertasi - Instagram: @nadjafertasi 45:17 - Outro - www.social-engineer.com - www.innocentlivesfoundation.org Find us online - Chris Hadnagy - Twitter: @humanhacker - LinkedIn: linkedin.com/in/christopherhadnagy

27 Maj 202446min