Bonus Episode: Winning Customers On Quality With United Airlines CEO Scott Kirby

Bonus Episode: Winning Customers On Quality With United Airlines CEO Scott Kirby

"We will win customers on quality,” Kirby said at the Skift Aviation Forumon November 17, 2021. And he had plenty of examples quality improvements to cite: The addition of premium-heavy “high-J” Boeing 767-300ERs that fly to Europe, the Bombardier CRJ-550 that met pilot contract rules while bringing a dual-class product to smaller cities, and a return of in-seat entertainment screens to its domestic mainline narrow-body fleet to name a few. And, while further out, United is investing in new spaces in Denver and Newark, and possibly in Washington, D.C. Listen now for the full interview with Skift contributor Brian Sumers. Read more coverage of the airlines industry at skift.com/airlines

Avsnitt(423)

The Lufthansa Problem

The Lufthansa Problem

Gordon Smith and Jay Shabat discuss the latest developments from the Lufthansa Group and explain why the German flag carrier is trailing competitors. We also review the key aviation highlights from th...

15 Mars 202431min

American Airlines Fights Back

American Airlines Fights Back

Gordon Smith and Jay Shabat discuss a new strategy from American Airlines to win back domestic market share and boost loyalty. We also examine the impact of Turkish Airlines' Australian debut on Qanta...

8 Mars 202428min

IAG Earnings in the Spotlight

IAG Earnings in the Spotlight

Gordon Smith and Jay Shabat examine the latest results from IAG to find out how they compare with Air France-KLM. We also take a deep-dive into Latin America to explore the fortunes of Latam Airlines.

1 Mars 202426min

Megatrends 2024: Supply Chains and Climate Change

Megatrends 2024: Supply Chains and Climate Change

Today we feature a portion of our Skift’s Megatrends for 2024, as Skift Editor-in-Chief Sarah Kopit is joined by Airlines Editor and Reporter Gordon Smith and Airline Weekly Senior Analyst Jay Shabat,...

23 Feb 202426min

A Surprise Thai Turnaround

A Surprise Thai Turnaround

Gordon Smith and Jay Shabat discuss how Thai Airways has shaken off its pandemic problems and emerged as one of the world's most profitable carriers.

16 Feb 202428min

Plotting A New Frontier

Plotting A New Frontier

Gordon Smith and Jay Shabat discuss Frontier Airlines' bold new strategy which will see it cut capacity in Las Vegas and Florida. We also review the latest developments from Japan where the country's ...

9 Feb 202429min

The Rising Fortunes of Ryanair

The Rising Fortunes of Ryanair

Ryanair has its problems, but it is doing much better than most. As the Irish low-cost giant posts its latest earnings, Gordon Smith and Jay Shabat pick through the numbers and assess what the future ...

2 Feb 202427min

What do United Airlines and easyJet Have in Common?

What do United Airlines and easyJet Have in Common?

As airline earnings season continues to gather momentum, this week we examine the fortunes of United and easyJet. Gordon Smith and Jay Shabat discuss the major developments and identify the key trends...

26 Jan 202443min

Populärt inom Politik & nyheter

aftonbladet-krim
svenska-fall
p3-krim
blenda-2
flashback-forever
rss-sanning-konsekvens
rss-krimstad
aftonbladet-daily
politiken
motiv
rss-vad-fan-hande
rss-krimreportrarna
rss-flodet
spar
svd-ledarredaktionen
rss-frandfors-horna
dagens-eko
olyckan-inifran
rss-aftonbladet-krim
grans