How To Use Customer Experience Data To Understand People with Sarah Ahern.

How To Use Customer Experience Data To Understand People with Sarah Ahern.

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this episode, Sarah Ahern, Data Strategist in Supply Chain/Innovation helps us negotiate in the supply chain via a revenue model. How it will affect us in the day-to-day process of decision-making during the pandemic and now a recession, Also, the difficult conversations we need to have to address its impact over the next year. https://www.pathgrowth.com/ https://www.pathgrowth.com/ Follow Sarah on LinkedIn https://www.linkedin.com/in/sarahahern/ Contact ANI Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/ The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/ Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1 Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1

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Why Saying No Can Make People Trust You More

Why Saying No Can Make People Trust You More

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Feedback Feels Like a Fight? Here’s How to Change That — with Heather MacArthur

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In this engaging episode of "Negotiate Anything," host Kwame Christian welcomes back Heather MacArthur to explore the intricacies of giving and receiving effective feedback. Heather, an expert in coac...

25 Nov 202533min

How Nicole Phillip Built a Brand with Truth, Research & Unshakeable Confidence

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Travel doesn’t just show you the world — it shows you yourself. And sometimes, what you discover is not what you expected. In this powerful conversation, journalist and travel creator Nicole Phillip ...

24 Nov 20251h 26min

Decode Anyone: Body Language Strategies for Powerful Negotiation

Decode Anyone: Body Language Strategies for Powerful Negotiation

Think you’re in control of what you’re saying? Think again. Before you utter a single word, elite negotiators are already reading you — through your posture, your gestures, your tone, your tension. In...

21 Nov 202532min

How to Stop Pretending and Start Being Yourself — Dr. Julia Garcia

How to Stop Pretending and Start Being Yourself — Dr. Julia Garcia

Most of us spend years pretending — acting like we’re fine, performing for approval, or hiding the parts of ourselves we don’t think are “good enough.” But what if the real breakthrough happens the mo...

20 Nov 202550min

Feeling Ignored? Here’s How to Actually Get Heard — Masterclass

Feeling Ignored? Here’s How to Actually Get Heard — Masterclass

If you’ve ever felt invisible in meetings, talked over in conversations, or frustrated that your words never land the way you intend, this masterclass is for you. In this special three-episode collect...

19 Nov 20251h 59min

The FBI Negotiation Masterclass - How to Read Minds, Build Trust, and Stay Calm

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What can business leaders, parents, and professionals learn from the people who negotiate with spies, terrorists, and hostage-takers? In this FBI Negotiation Masterclass, three elite agents reveal the...

18 Nov 20252h 15min

How to Win Minds, Not Arguments: The Power of Compassionate Curiosity

How to Win Minds, Not Arguments: The Power of Compassionate Curiosity

What if you could turn every difficult conversation into an opportunity for connection and understanding? In this episode, Kwame Christian is invited by Melina Palmer, host of The Brainy Business pod...

17 Nov 202555min

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