Revolutionizing HR: A Holistic Approach to Employee Happiness

Revolutionizing HR: A Holistic Approach to Employee Happiness

In this episode, Lindsay Patton interviews Michelle French, the HR Director at NASCENT Technology, about her unique approach to human resources. Michelle emphasizes the importance of prioritizing employee well-being and personal growth, which has had a positive impact on the company culture at NASCENT. The episode also discusses the significance of embracing accountability and flexibility in the workplace, as well as the benefits of offering flexible work options and fostering a culture that promotes open communication, trust, and work-life balance. Overall, Michelle French's personal journey and passion for holistic HR practices inspire listeners to provide comprehensive support in the workplace.


Michelle French, an accomplished Human Resources Director with a diverse and successful career in HR management. Currently leading the HR department at NASCENT Technology, LLC, she has a track record of driving operational excellence and fostering positive work cultures. With extensive experience in regional HR and operations management roles, Michelle brings invaluable expertise to the table, ensuring the success and growth of the organizations she serves. Here are a few of the topics we’ll discuss on this episode of People Analytics:


  • The laid-back environment at Nascent has resulted in increased employee satisfaction and productivity.
  • Nascent organizes fun and engaging activities to foster a sense of joy and camaraderie among employees.
  • Acknowledge that it's impossible to make everyone happy - focus on managing yourself and understanding that it's not always about you.
  • Prioritize work-life balance by emphasizing the importance of time off and promoting self-care.
  • Offer flexible work options that cater to both desk-bound and remote workers, fostering a sense of inclusivity.
  • How holistic approaches to HR can positively impact employee well-being and performance.
  • Connect with Michelle on LinkedIn for more information and networking opportunities.

Resources:


Connect with Michelle French:


Connect with our host, Lindsay Patton:


Quotables:

  • 12:11 - “I think just from the jump really, you know, to have that great employee experience from that moment we originally reached out to them when we're recruiting all the way through. We're just like very open, honest, transparent, and just, you know, welcoming them with open arms and asking for feedback all the time. Hey, what did you like, what didn't you like, what would you like to see? Always open to what are other people and ideas that they have. So that, that's really how we do it. We just stay on and, and keep chatting and figure out what, what people want and like, and enjoy.”
  • 01:33 - “I think what we've learned from the past two years of, you know, dealing with the pandemic that your, your personal life and your work life, they, they do intertwine and there's nothing that anybody can do about that. So I think really making, making everything comfortable for everybody and giving them that space is really what makes a employee happy.”
  • 24:00 - “And I think that's something that a lot of people miss when talking about work from home and the pandemic's impact is that there are a lot of desk-less workers that need to be in person. Yeah. And so where, where are their perks.”
  • 14:32 - “So, you know, there's this very common trend in the workplace of pretending that what's going on at home is not affecting you at work, but, you know, when you're dealing with grief or chronic illness or, you know, having to manage kids, that's something that many, many people have to do. So that, that creeps in.”
  • 21:17 - Michelle: “And that's why one-on-ones are very important here at our company. And we are very, very religious to those, our managers have them every other week for 30 minutes with the employee. And they're actually just a wonderful place for, you know, the coaching to go on that interpersonal communication, Hey, what's going on at home? How are things going? Or what's going on in your life? You know, is there, you know, whatever it is. And just really making that, that relationship, that trust factor.”.. Lindsay: “Yeah. Yeah. And I feel like, you know, the word accountability, it can be a harsh word, it can be an intimidating word because it's not associated with coaching as much as it is associated with getting yelled at, for example.”

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Retaining The Right Staff with theSkimm’s Lisa Dallenbach

Retaining The Right Staff with theSkimm’s Lisa Dallenbach

Lisa Dallenbach is the Chief People Officer at theSkimm and has been working in HR for over 20 years.Lisa is a strategic Human Resources executive with proven results in high-growth, entrepreneurial, fast-paced environments and is known for leading growth, scaling organizations, and strategically building relationships that drive and achieve business outcomes. Here are a few of the topics we’ll discuss on this episode of People Analytics:What makes a good workplace culture.Effective recruiting and the strategy behind theSkimm’s recruiting. How to create a good first impression with new employees.How to improve your onboarding process. The bubble concept of growth and how it can help us drive more growth.The importance of leaders listening to criticism and feedback.How to set up your employees to be successful in new roles. Effective benefits to help retain staff. Different ways to assess what your employees really want. Resources:theSkimmStaffGeekConnect with Lisa Dallenbach:LinkedInConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

9 Maj 202227min

Optimizing HR with Resume Sieve’s Michael Yinger

Optimizing HR with Resume Sieve’s Michael Yinger

Michael Yinger is the Founder of Resume Sieve and is a seasoned senior executive with experience creating, building, and managing organizations and providing strategic advice via Board of Directors membership both in the US and internationally.Over the course of his career, Michael has dealt with senior-level clients, and established efficient organizations and partnerships in a number of different industries, within startups and established companies.He is well versed in business management consulting, including outsourcing and business/technology integration, and has direct experience managing technical as well as strategic initiatives in traditional or matrix management environments. Here are a few of the topics we’ll discuss on this episode of People Analytics:Challenges in HR that haven't been optimized.How to improve sourcing.How to sift through potential job candidates quickly and efficiently.How application tracking systems have improved hiring.The challenges application tracking systems still face.How to empower your recruitment team.How applicant tracking systems can help cut down hiring biases.How to acknowledge and overcome your unconscious biases.What to look for when bringing on a coach.Resources:Resume SieveConnect with Michael Yinger:LinkedInTwitterConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

2 Maj 202229min

Retaining The Right Staff with the Skimm’s Lisa Dallenbach

Retaining The Right Staff with the Skimm’s Lisa Dallenbach

Lisa Dallenbach is the Chief People Officer at theSkimm and has been working in HR for over 20 years.Lisa is a strategic Human Resources executive with proven results in high-growth, entrepreneurial, fast-paced environments and is known for leading growth, scaling organizations, and strategically building relationships that drive and achieve business outcomes. Here are a few of the topics we’ll discuss on this episode of People Analytics:What makes a good workplace culture.Effective recruiting and the strategy behind theSkimm’s recruiting. How to create a good first impression with new employees.How to improve your onboarding process. The bubble concept of growth and how it can help us drive more growth.The importance of leaders listening to criticism and feedback.How to set up your employees to be successful in new roles. Effective benefits to help retain staff. Different ways to assess what your employees really want. Resources:theSkimmStaffGeekConnect with Lisa Dallenbach:LinkedInConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

25 Apr 202227min

Assisting People with Cancer with Twist Out Cancer’s Jenna Benn Shersher

Assisting People with Cancer with Twist Out Cancer’s Jenna Benn Shersher

Jenna Benn Shersher is the Founder and CEO of the non-profit Twist Out Cancer which utilizes social media to change the way a cancer survivor shares and a community gives.Jenna has a Masters in Social Enterprise and Administration and is highly experienced in non-profit management, public relations, and leadership development. Here are a few of the topics we’ll discuss on this episode of People Analytics:How Twist Out Cancer was founded.How Jenna moved Twist Out Cancer from a passion project to a full-time job.What it’s like working with people who have a cancer diagnosis. How Jenna helps people reconcile with their cancer diagnosis. The benefits of sharing and connecting in the workplace.How HR can assist people who are dealing with grief and chronic conditions.The best ways to approach the topic of cancer.The Brushes with Cancer program connects artists with people affected by cancer.Resources:Twist Out CancerStaffGeekBrushes with CancerConnect with Jenna Benn Shersher:LinkedInConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

18 Apr 202238min

Where HR should focus with Series B Consulting’s Andrew Bartlow

Where HR should focus with Series B Consulting’s Andrew Bartlow

Andrew Bartlow is an Author with over 20 years of experience in HR, and is the Founder and Managing Partner of Series B ConsultingAndrew now mentors HR leaders and helps organizations design management processes to support rapidly increasing scale and complexity. Here are a few of the topics we’ll discuss on this episode of People Analytics:Why Andrew likes working with organizations in a high-growth stage.How to prioritize which aims HR should focus on.How to use data to make the right decisions.How to secure funding.The importance of being authentic in your worker retention schemes.The shift of power from employer to worker.The difference between sourcing and selecting applicants.The fundamental link between decision-makers and a company's culture.How to effectively manage employees. Resources:Series B ConsultingThe 6 Questions for ClarityPeople Leader AcceleratorScaling for SuccessConnect with Andrew Bartlow:LinkedInConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

11 Apr 202225min

HR’s Evolution with Science and Medicine Group’s Tim Toterhi

HR’s Evolution with Science and Medicine Group’s Tim Toterhi

Tim Toterhi is a TEDx speaker, executive coach, author of several books, and CHRO for Science and Medicine Group.As a Project Management Professional and CHRO with over 20 years of management experience in the Americas, Europe, and Asia, Tim likes practical solutions and tangible results. Here are a few of the topics we’ll discuss on this episode of People Analytics:How HR has evolved over the last 10 years.Why HR professionals need a well-rounded general knowledge of the business.The different areas of a company HR can affect.What HR professionals need to do to take control of their marketing and branding story.Why HR needs to be flexible.The increase in worker autonomy.The importance of making your value mission simple.How to attract workers to your organization.How leaders can help their employees feel proud of their work.How to coach your colleagues to improve their performance.Resources:Science and Medicine GroupConnect with Tim Toterhi:LinkedInWebsiteConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

4 Apr 202226min

Keeping Care of Your staff During Periods of Growth with MyTutor’s Will Beaton

Keeping Care of Your staff During Periods of Growth with MyTutor’s Will Beaton

Will Beaton studied maths and economics at University before joining MyTutor as his first job out of school. He worked up the business and moved around different departments within the company. Will is now the Head of People at MyTutor where he focuses on the employee lifecycle. Here are a few of the topics we’ll discuss on this episode of People Analytics:How Will became the Head of People at MyTutor.The benefits of working in an office and having an HQ.Things to be wary of when in a period of high growth.The importance of having a solid onboarding phase.The value of staff retention when maintaining your companies culture.How to create a culture that encourages employee retention.How to determine your organization's culture when it’s in its early stage.Ways organizations can help their employees feel a deep connection with the company.The metrics MyTutor uses to track the impact they’re making for their clients.Resources:MyTutorAsanaPeopleStoriesConnect with Will Beaton:LinkedInConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

28 Feb 202228min

How to create a top-class employee experience with Houwzer’s Bennett Andelman

How to create a top-class employee experience with Houwzer’s Bennett Andelman

Bennett Andelman is a multi-faceted marketing, communications, and people executive with over 20 years of experience in driving creativity, culture, and community for renowned brands in the home, retail, fragrance, finance, and food arenas.Over the past 11 years, Bennett has built an in-house brand agency overseeing 30 marketing strategists and creatives as a thought leader, on-camera personality, and storyteller. His expertise fits snugly within brand strategy, content marketing, advertising, and culture creation with an emphasis on campaign development designed to drive employee and customer engagement with a track record of success in terms of acquisition, retention, and lifetime value. Here are a few of the topics we’ll discuss on this episode of People Analytics:How Bennett became the Chief People Officer at Houwzer and how he helps keep their employees happy.How to create a top-class employee experience.How to feel comfortable in front of an audience.The creative side of HR and the importance of having fun at the office.Why all the best HR people don’t follow a script and how we can think outside of the box.Why leadership should talk to their employees about challenges in their business.The challenges of being in a virtual or hybrid environment.How to bring fun to the workplace.The effect of giving your employees incentives and perks.Resources:HouwzerMike MaherConnect with Bennett Andelman:LinkedInConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

21 Feb 202236min

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