From the US Army to HR: A Unique Pathway into Human Resources
People Analytics17 Aug 2023

From the US Army to HR: A Unique Pathway into Human Resources

In this episode, Amy Charlesworth engages in an insightful conversation with Lindsay Patton covering diverse topics, including the exploration of unique pathways into HR, the successful transition from military to civilian workforce with support from Nike, and the essential qualities of effective leaders in driving business growth and enhancing employee experience. The episode also delves into how small employers can provide remarkable benefit packages by leveraging low-cost or free options, adding depth to the multifaceted landscape of human resources.


Amy Charlesworth is an experienced HR professional with a diverse career trajectory spanning senior roles in talent acquisition and development. From managing recruitment for major brands like Red Bull and Louis Vuitton to her leadership in the Army National Guard, Amy's expertise lies in full-lifecycle recruiting, business acumen, and budget management. With a passion for leadership training and coaching, Amy emphasizes the importance of mentorship and employee development in achieving organizational success. Here are a few of the topics we’ll discuss on this episode of People Analytics:


  • Amy's career in HR began when she joined the US Army at 17 and went through an intensive HR Specialist program.
  • Her military experience taught her valuable skills in performance management and working with regulations and rules.
  • The support received from the Nike Military Veterans employee resource group helped the guest land a position at Nike, and he has since paid it forward by helping other veterans elevate their careers.
  • Management development often neglects to evaluate if individuals want to manage others and if they have the desire and skills to become good people managers.
  • Providing leadership training and coaching is crucial for developing managers, including areas such as hiring, onboarding, and engaging with employees.
  • Recognizing diverse family styles and offering adoption assistance are essential for creating a supportive work environment.
  • Employers should champion the idea of helping service members in transition.


Resources:


Connect with Amy Charlesworth:


Connect with our host, Lindsay Patton:


Quotables:

  • 10:03 - “I mean, you know, when you hire someone, there's definitely a learning curve. And I truly believe that when you hire someone who's in the military, that learning curve is much shorter in terms of like the decline. They're going to figure it out quickly 'cause they have so much experience going into the unknown in all kinds of training environments, figuring it out, you know, knowing where to look, knowing where to reference. And it's just a much easier transition period.”
  • 15:49 - “Well, really, a leader, you know, is a title that is earned. And it's something that you have to constantly chase and constantly be developing, working on. So, you know, you have to read books, you need to listen to podcasts, you need to be practicing, you need to be getting a mentor to help you navigate difficult conversations and difficult interactions and, you know, development ideas with your employees. I mean, it's an ongoing practice. And I think that's one thing that's often forgotten that when someone's in a position of management, you know, they, they forget to continually learn and develop in those areas.”
  • 14:35 - “So I know one big part of, you know, your career as you've developed yourself professionally is that you really, really enjoy developing managers and, you know, have a passion for that. But we all recognize that we don't always have the time to develop.”
  • 24:11 - Amy: “I definitely want someone who knows what they're talking about when it comes to sending emails and, you know, managing a funnel and marketing campaigns, et cetera. But ultimately what I'm really looking for is for a coach. I want someone who's very effective with managing people.”.. Lindsay: “Yeah. That's awesome. So I know something that you do as a leader is you really look for those low-hanging fruit opportunities because the investment pays off.”
  • 21:48 - Lindsay: “So, you know, as being a leader yourself and, you know, continually pursuing professional development and helping others pursue professional development, what do you see as, you know, some key qualities of a good leader?”.. Amy: “My focus from the human resources side is, are you a good people leader? Right? How are you going to add to the culture? And so I spend most of my time talking about, you know, tell me about a time, you know, where you've had an underperforming employee, what are your steps to helping them get back to success? And I'm, I'm listening actively, like what they're saying, what methodologies they use, I ask 'em what kind of leader there are because they, sorry, they are, because there's so many different leadership styles.”

Avsnitt(97)

Changing HR for the Better with Blackstar Communication’s Lindsay Patton

Changing HR for the Better with Blackstar Communication’s Lindsay Patton

Lindsay Patton is a trained journalist turned content geek and the Principal at Blackstar Communications. Lindsay is passionate about storytelling and helping people, brands and organizations find their voice through digital strategy. Here are a few of the topics we’ll discuss on this episode of People Analytics:Lindsay’s background in marketing and journalism.The internship programs Lindsay has launched.The best types of questions for HR professionals to ask in interviews.What ‘people analytics’ means and how this can help HR professionals.How using data can help you empower your employees.The importance of having a positive company culture.Resources:Harvard Business ReviewSHRMConnecting with the hosts:Sean Boyce on LinkedInLindsay Patton on LinkedIn

9 Nov 202112min

Continuous Performance Management with 15Five’s Dan Taylor

Continuous Performance Management with 15Five’s Dan Taylor

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8 Dec 202022min

Hiring for Culture Fit with Arcules Stephanie Hammerwold

Hiring for Culture Fit with Arcules Stephanie Hammerwold

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24 Nov 202029min

Re-thinking your Hiring Strategy for the Distributed World with Aurora’s Dan Smolkin

Re-thinking your Hiring Strategy for the Distributed World with Aurora’s Dan Smolkin

Dan is currently the Head of People Operations for Aurora Solar, a platform focused on enabling a clean energy future for all. When he joined in early 2019, they were 45 employees primarily in San Francisco and have now grown to more than 100 team members across the United States. He believes strongly in taking an open source approach to People Operations by actively sharing and building useful tools for other HR professionals. On this episode of the People Analytics podcast, Dan and Sean coverHow the Aurora hiring strategy has changed based on the market conditionsWhat influenced Aurora to rethink their strategy around the decentralized teamHow to measure the effectiveness of your decentralized hiring strategyThe specific advantages of leveraging a distributed hiring strategyLanguage to include in a job description to capture the attention of great candidates everywhereHow to rethink your HR tech stack to enable a successful transition in hiring strategyResources: Notion - www.notion.so/Dan's Website - https://dansmolkin.com/Dan's Compiled Resources - dansmolkin.com/go/resourcesCoda - https://coda.io/welcomeAlmanac - https://almanac.io/homeHolloway Guides - https://www.holloway.com/Connecting with Dan:Connect with Dan on his website - dansmolkin.com

13 Okt 202027min

The Power of Storytelling in Recruiting with Beeswax’s Charlie Keinath

The Power of Storytelling in Recruiting with Beeswax’s Charlie Keinath

Charlie Keinath has worked for some of NYC's most preeminent startups including Huffington Post, BuzzFeed, Intersection and now Beeswax. With over 10 years in the recruiting space, he's mostly focused on Engineering, Data and Product and never shies away from those hard to fill positions. When it comes to recruiting he has both led and managed teams to drive hiring and come up with new unique and outside of the box methodologies to attract and retain talent in an ever-evolving startup ecosystem. He's always looking to chat, whether it's about the latest/greatest in tech or just general career advice. On this episode, Sean and Charlie discuss"If You’re Offered a Seat on a Rocket Ship, You Don’t Ask What Seat. You Just Get On.” - Marissa Mayer, Ex-CEO YahooWhy title matters less in a young growing startup environmentHow to make your company’s story exciting for candidatesPositioning your company’s value proposition for candidatesMarketing the opportunity effectively to your prospective candidatesHow the history of your industry can help engage candidatesConnecting with Charlie:Connect with Charlie over LinkedIn - https://www.linkedin.com/in/charleskeinath/Follow Charlie on Twitter - https://twitter.com/charliek212?lang=en

6 Okt 202027min

Consultative Approach to Recruiting with Andrew Bernstein

Consultative Approach to Recruiting with Andrew Bernstein

Andrew Bernstein who is the Talent Acquisition Coordinator at Propeller. He is a people and operations professional who has worked in the life science space as well as in the hardware and software industry within drone mapping. He cares about people, loves helping startup organizations succeed, and loves his wife and 5 pets. Another great passion Andrew has is his love of sports, whether it be watching his Boston sports teams, playing tennis and pickleball competitively, or analyzing individual players and strategy in football, baseball and basketball. Topics that Sean and Andrew cover on this weeks episode of the People Analytics podcast include Defining consultative and how it relates to recruiting Why Andrew feels Propeller hasn’t lost a single member of the team under his tenureWhat a "top grade" interview is and why it mattersWhy you should prioritize a positive candidate experience in your hiring processHow platforms like Glassdoor affect investing in the candidate experience What you can start doing today to improve your company’s candidate experienceResources: Emotional Intelligence by Daniel Goleman - https://www.goodreads.com/book/show/26329.Emotional_IntelligenceBeartown by Frederik Backman - https://www.goodreads.com/book/show/33413128-beartownFirst Round Capital - https://firstround.com/First Round Article on Diversity and Inclusion - https://firstround.com/review/eight-ways-to-make-your-dandi-efforts-less-talk-and-more-walk/Connecting with Andrew Connect with Andrew on his cell at 310-502-4098Connect with Andrew over Email at andrew.bernst3in@gmail.com

22 Sep 202036min

Creating a Feedback Driven Culture with Elliot Epstein

Creating a Feedback Driven Culture with Elliot Epstein

Elliot Epstein is the Head of People at Galileo.  He has dedicated his career to building and scaling People functions in mission-driven organizations.  He has worked in people, culture, and organizational development roles across different sectors.  He lives in Manhattan with his husband, daughter, and rescue dog. On this week's People Analytics, Sean and Elliot coverDefining and building a "feedback driven culture"Why you should consider when building a user manual for your team membersAsk yourself, “What can I do 10% better?Creating a structure that eliminates biasResources: Anti-racism must reads - https://www.edgilityconsulting.com/11-books-on-diversity-equity-and-inclusion-that-are-actually-worth-reading/How to Love Criticism with Adam Grant - https://podcasts.apple.com/us/podcast/how-to-love-criticism/id1346314086?i=1000404159792 LifeLabs - https://lifelabslearning.com/Connecting with ElliotConnect with Elliot on Linkedin - https://www.linkedin.com/in/elliotrepstein/

15 Sep 202027min

Building the HR function at your organization with AdmitHub’s Adrienne Barnard

Building the HR function at your organization with AdmitHub’s Adrienne Barnard

Adrienne Barnard is the SVP of People Operations at AdmitHub - an AI powered Chatbot that through powerful nudges is on a mission to help learners take the next steps towards a more fulfilling life. Adrienne has been in HR/People Operations her entire career and has been able to build out People Operations and teams at her last two roles. She's passionate about the impact that a partnership approach to People Ops can have on the organization and its human resources.  Outside of work Adrienne lives in the 'burbs with her entrepreneurial husband (check out podknife.com) and her 9 and 5 year old kids who love basketball, disc golf, barbies and snacks. On this episode of the People Analytics podcast, Sean and Adrienne discuss:The HR trend of building the function out soonerThe value generated for an organization that invests approximately in HRWhen to think about building our your HR functionBuilding HR around the needs of your organizationHiring an HR professional with leadership qualities to adapt through changeMaking your next HR hire after implementing the functionHR business partner vs HR generalist vs HR specialistPutting the right framework in place to avoid getting stuck and feeling overwhelmedHow to build trust along the way of developing the HR functionResources: Resources for Humans Slack Group from Lattice - https://lattice.com/community/rfh?utm_source=slack&utm_medium=other&utm_campaign=rfh-community-page&utm_channel=LifeLabs - https://lifelabslearning.com/individuals/LifeLabs Community - https://share.hsforms.com/12GqKBY1lQ7mosBWOmF-nzQ2pice?utm_source=hs_email&utm_medium=email&utm_content=85178701&_hsenc=p2ANqtz--8XDtxzZ5RKR3IKdg8XrSetKVezdwQCFEIgM2SQaUqZ6RGK5RnKa1T2ySF5Rc3ivANGqNEqL7DOvtL8MhXEDdxlZlcYhgU7Di2yBerGqUoBZVSOwo&_hsmi=85178701Cy Wakeman Podcast - https://www.realitybasedleadership.com/Attends webinars, read white papers, understand what other companies are doingConnecting with Adrienne: Connect with Adrienne over Email - Adrienne@admithubConnect with Adrienne on LinkedIn -  https://www.linkedin.com/in/adrienne-barnard-a82aab1/

8 Sep 202028min

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