HR in the Entertainment Industry: Bridging the Gap Between Creativity and Administration
People Analytics29 Aug 2023

HR in the Entertainment Industry: Bridging the Gap Between Creativity and Administration

In this episode, HR Director Kristen Foley provides a deep dive into her experiences within the entertainment industry. She emphasizes the vital role of bridging the gap between creativity and administration, stressing the significance of prioritizing employee experience. Kristen delves into effective strategies for nurturing creativity and well-being in the workplace, including mentorship and holistic wellness initiatives, and she highlights the importance of leading by example.


Kristen Foley is a seasoned Human Resources professional with a rich background in fostering healthy workplace cultures. With roles spanning from Human Resources Director at GrandSon Creative and Kate Somerville Skincare to her current positions as a Human Resources Consultant for the Wellness Industry, Kristen's 20 years of experience, combined with her passion for wellness, empower her to guide startups in building strong organizational foundations. Here are a few of the topics we’ll discuss on this episode of People Analytics:


  • Working with creatives who love what they do brings a unique dynamic to HR in the entertainment industry.
  • Creatives think more abstractly, which requires a different approach when it comes to HR processes and communication.
  • Balancing structure and creativity is key to supporting creative professionals without stifling their imagination.
  • Find ways to add value and satisfaction to your current role without necessarily seeking a promotion.
  • Listen and let individuals find their own solutions.
  • Minimize tensions in difficult conversations by removing the fear factor.
  • Show compassion and kindness when delivering difficult information.


Resources:


Connect with Kristen Foley:


Connect with our host, Lindsay Patton:


Quotables:

  • 13:25 - “Just looking back over the years, I mean, I think there's so many ways that you can add value and satisfaction to someone's role if you don't necessarily have a promotion, you know, or a role to promote them into, there's mentorship and there's, you know, we have, we had graduate business analyst training programs and we have internships, and we have, you know, different programs with universities throughout the years in my, in the companies that I've worked with. And I think that when someone gets the opportunity to share what they do, it reignites that passion in a way.”
  • 22:19 - “Every day, if there's something that you can do to one degree of progress, that time is going to go by so fast anyway. You might as well do something small, then do nothing at all, because it's too overwhelming to say, I'm gonna completely overhaul my life tomorrow on Monday. These are all the things I wasn't doing before. It's so much more impactful and sustainable to just do something small each day and then build on that and have that compound effect.”
  • 05:27 - “The way I think about it is, you know, structure versus non-structure. I used to work with, and I still do work with quite a bit of artists, but in a journalistic capacity, you know, I had to enforce deadlines quite a bit. And I think I realized it was because, you know, artists, you know, and I consider myself a creative as well, we kind of live in a world without structure or limits or boxes. So it's, you know, I think there has to be that extra step, like you said, the handholding of reinforcing deadlines and, you know, reminders and things like that.”
  • 12:48 - “It reminded me of what you said about how artists, they're more open to, you know, the experiences that are, you know, a little bit more horizontal as opposed to, I believe the financial sector was more about climbing the ladder as, you know, a people person.
  • 22:52 - Lindsay: “I know one thing that's important to you is leading by example. So I'm certain that, you know, leading by example is showing that these tweaks are smaller, you know, as you're progressing, like, hey, I'm at this point, but I'm still making progress. So how do you, you know, what other ways do you lead by example within the organization?”
    Kristen: “I would say, well, I certainly bring my wellness habits. So from a literal standpoint, like I show up with my healthy foods, I take my walks at lunch, I'll take calls, you know, while walking if possible, if it's a meeting that I don't need to be like, you know, face-to-face on Zoom or something like that. Something I just need to listen in on. So I do encourage people to do that when they can. I'll go to the gym across the street with some of my coworkers at lunch. Hey, I'm going to go walk on the treadmill for 30 minutes. Do you want to come? And they do, so literally leading by example in that way, like, follow me to the gym.”

Avsnitt(97)

Helping Employees Know Their Worth with Soles4Souls’ Kimberly Shamley

Helping Employees Know Their Worth with Soles4Souls’ Kimberly Shamley

Kimberly Shamley is a People Operations/HR Transformation/HCM Executive dedicated to assisting organizations on their journey to becoming more agile, fluid, forward-thinking, and inclusive.Kimberly has worked in HR for over 15 years and is currently the VP of People and Culture at Soles4Souls. Here are a few of the topics we’ll discuss on this episode of People Analytics:What it means to know your worth. How to know what you’re capable of. How HR professionals can help their employees know their worth. Why so many people undervalue themselves. How the pandemic has improved working conditions. What autonomy looks like in HR and why it’s so important. How to bring autonomy into your career. The benefits of an organization having an HR team in place.How employees can benefit from having multiple HR colleagues to connect with. How to create a space that employees feel comfortable sharing in. Resources:Soles4SoulsStaffGeekConnect with Kimberly Shamley:LinkedInEmailConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

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How to Know What Your Employees Want with Exceptional HR Solutions’ Neil Katz

How to Know What Your Employees Want with Exceptional HR Solutions’ Neil Katz

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17 Aug 202232min

Leadership Development in a Fast-Paced Environment with MainStreet’s Patrick Sutton

Leadership Development in a Fast-Paced Environment with MainStreet’s Patrick Sutton

Patrick Sutton has led remote teams since 2015, after starting his career in corporate he transitioned into the tech industry where he is currently the Head of People at MainStreet.As Head of People, Patrick is responsible for leading the People function, and acting as a strategic business advisor to executive and senior management regarding key HR matters focusing on providing leadership and guidance specifically in Employee Relations, Compliance, Payroll, and Policies & Benefits. Here are a few of the topics we’ll discuss on this episode of People Analytics:The speed that tech industries evolve and how to keep up with it.The challenges of moving from one work culture to another.How to transition from corporate to tech.The skills you learn at corporate that transfer to working in tech.The value of accountability in the startup world.How to be a better startup manager.Ways to show active listening when communicating online.Leadership development techniques for a fast-paced environment.How to increase staff engagement.How knowing your audience helps you.Resources:MainStreetThe Four Agreements SlackStaffGeekConnect with Patrick Sutton:LinkedInConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

15 Aug 202232min

Identifying and Closing Gaps in the Employee Experience with Qualtrics’ Kevin Campbell

Identifying and Closing Gaps in the Employee Experience with Qualtrics’ Kevin Campbell

Kevin Campbell is the Employee Experience Scientist at Qualtrics, the Founder of Lifted Leadership LLC and is a certified coach, with over 1,000 hours of paid executive coaching and workshop facilitation sessionsKevin’s passion is in helping organizations acquire, develop and retain their people, and helping people manage their happiness in their work. He’s spent the last decade of his career building leaders at every level and creating scores of engaged, high-performing, strengths-based teams. Here are a few of the topics we’ll discuss on this episode of People Analytics:How Kevin helps organizations identify and close gaps in the employee experience.The enjoyable aspects of being an organizational psychologist.What organizational psychologists can do for businesses.How to utilise customer service best practices when onboarding new employees.How to make employees feel like they belong in an organization.Ways the labour market has changed over recent years.Different ways to collect information from your employees.How to increase survey response rate.The biggest people challenges organizations face.Resources:QualtricsLifted Leadership LLCStaffGeekConnect with Kevin Campbell:LinkedInConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

1 Aug 202233min

Improving Work Relationships with Online Simulations with Mursion’s Sara Bokhari

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Nicole Roberts has over 18 years of professional HR experience and has spent the last 10+ years growing and mentoring HR teams to have a reputation for providing concierge-level service to deliver beyond expectations.Nicole is the Senior Vice President of People at Forta and is a Founding Member of Hacking HR. Here are a few of the topics we’ll discuss on this episode of People Analytics:How HR leaders can help others.How to utilize Twitter chats to extend your HR network.Ways HR is a service role and what ‘service-first’ means.Why HR is such an important role.How to know if a company's culture and values align with your own.How to stay up to date with changes in HR. The importance of communication in HR.The challenges for new hires in HR.Resources:FortaTwitter ChatsHacking HRForbes HR CouncilStaffGeekConnect with Nicole Roberts:LinkedInTwitterConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

18 Juli 202230min

Engagement in the Workplace with Wodify’s Buck Seggelke

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13 Juli 202233min

Creating an Equitable Environment and The Benefits of Self-Management with The Ready’s Rodney Evans

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Rodney Evans has been a coach for over 10 years and is currently a Partner at The Ready and Host of the Brave New Work Podcast. Here are a few of the topics we’ll discuss on this episode of People Analytics:Why The Ready exists. Different ways of working and what self-management involves. The value of having a business coach. How hierarchies work and how to fight back against hierarchal culture. The benefits of creating an equitable environment for new staff. What questions to ask in an interview to learn about a company’s culture. What motivates us to improve worker conditions. Why people seek leadership positions.How taking time off can help people feeling burnout. Resources:The ReadyBrave New WorkConnect with Rodney Evans:TwitterLinkedInConnect with the host:Lindsay Patton on LinkedInLindsay Patton by Email

11 Juli 202239min

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