What To Do When Your Solution Is Actually Creating More Problems
Problem Solvers2 Okt 2017

What To Do When Your Solution Is Actually Creating More Problems

Hanson Grant had built a hit product called Think Board, and what seemed like a world-class customer support team. But when his product started getting terrible reviews on Amazon, he scrambled to figure out what was wrong -- and discovered the problem was hiding in plain sight. Sometimes, the thing you think is solving a problem is actually creating one. In this episode, Grant explains how a disaster for the company forced him to rethink everything. Learn more about your ad choices. Visit megaphone.fm/adchoices

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Tripping.com's Problem: Their Popular Service Wasn't Making Money

Tripping.com's Problem: Their Popular Service Wasn't Making Money

Learn more about your ad choices. Visit megaphone.fm/adchoices

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The Danger of Profitability: It Masks Deeper Problems

The Danger of Profitability: It Masks Deeper Problems

From the outside, Cogent Entertainment Marketing looked like a success: It got early into the influencer marketing game, quickly signing big clients and making good money. And because profits were hig...

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 Going From B2C to B2B: Why Poppin Transformed Itself

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What happens when you’re trying to sell to consumers, but your best customers are actually other businesses? Furniture-maker Poppin’s answer: It radically transformed itself to meet this new customer....

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How Transparent is Too Transparent?

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How A Young, New, Female Boss Took Over Her Male-Dominated Company

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Chrissy Monaco was basically raised at Monaco Ford, her dad’s car dealership. Then in January of 2017, she took over as co-owner and new boss—now in charge of men she’d known all her life, some of who...

22 Jan 201818min

He Said Yes Too Many Times, Then Learned to Say No

He Said Yes Too Many Times, Then Learned to Say No

Entrepreneurs love to say yes—to new ideas, to new opportunities, and to new markets. But yes can be dangerous: The wrong yes will compound itself, stretching a company thin and clouding its sense of ...

15 Jan 201825min

How to Win in a Ruthless Industry? Try Being Nice.

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Tami Halton Pardee started out working in Hollywood—an industry known for crushing hours and sociopathic behavior. Then she left to work in real estate in Los Angeles—another industry known for crushi...

8 Jan 201814min

How Tough Mudder Expanded Its Loyal Fanbase

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Every entrepreneur wants a loyal fanbase, a group of repeat customers who will evangelize their favorite brand. But superfans come with challenges: They love a company exactly the way it is, and they ...

1 Jan 201821min

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