Why integrity, empathy, personalisation and agility are vital components to managing your alumni community (Episode 13)

Why integrity, empathy, personalisation and agility are vital components to managing your alumni community (Episode 13)

In this podcast episode, we touch on some of recent research on consumer behaviour and apply these to alumni programme and community management. Bringing the human element into your planning is critical – after all alumni communities are people networks. Specifically we look at four key principles: integrity, empathy, personalisation and agility.

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Avsnitt(20)

5 must-read books: How to build engaged communities (Episode 20)

5 must-read books: How to build engaged communities (Episode 20)

In this episode, I share five books on community management that I thoroughly recommend you read as an aspiring or experienced community manager. There are ideas, nuggets of information and insights ...

21 Sep 20218min

Introduction to types of communities (Episode 19)

Introduction to types of communities (Episode 19)

In this episode, we introduce the different types of community and how they are classified into their types. Listen in to find out more and identify the type of community you are building.

27 Aug 20219min

Content is king!  The importance of a content strategy and how to develop it (Episode 18)

Content is king! The importance of a content strategy and how to develop it (Episode 18)

In this episode, we explore the importance of your content strategy to create meaningful, engaging and sustainable content that is tailored and relevant to your alumni audience and attracts your alumn...

20 Aug 202113min

Opening the door to alumni opportunities (Episode 17)

Opening the door to alumni opportunities (Episode 17)

Based on the results of the 2021 Corporate alumni benchmarking report conducted by the University of British Columbia Saunder School of Business, in partnership with PeoplePath, we explore the opportu...

12 Aug 202121min

Transitioning from your Launch stage to the Establishment stage of the Community Lifecycle (Episode 16)

Transitioning from your Launch stage to the Establishment stage of the Community Lifecycle (Episode 16)

In this episode, we will look at the transition from Launch (Stage 2) to the Establishment stage (Stage 3) of the community lifecycle framework. We look at the change in objectives and change in the ...

3 Aug 20219min

An A to Z of alumni community management (Episode 15)

An A to Z of alumni community management (Episode 15)

There are so many different ways you can engage your corporate alumni network or community. In this episode, we explore areas of focus from A to Z - that's 26 different tips for you to consider!

27 Juli 20219min

14 cost-effective alumni engagement tactics (Episode 14)

14 cost-effective alumni engagement tactics (Episode 14)

There are so many different ways you can engage your corporate alumni network. In this episode, we explore 14 cost-effective tactics or methods to engage your alumni.

21 Juli 202116min

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