[325] How to Handle Customer Complaints

Today's episode is about the audiobook 'How to Simplify a Conversation'. I've done some changes to it and would like to share them with you in today's episode. I also send a few greetings in today's show. Greetings to Colombia, Chile and Moscow! Enjoy :) *** If you love the EMS Podcast, why don't you buy me a coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support the show: https://www.paypal.me/emspodcast *** https://www.englishmadesimple.net/transcripts - Get Access to 60+ Episode Transcripts *** https://www.englishmadesimple.net/conversation to learn more about 30+ Conversation Starters in Real Life Audiobook *** Resources & Tools https://www.englishmadesimple.net/tools *** How To Simplify A Conversation in 3 Easy Steps – Free Audio Book https://www.englishmadesimple.net/convo *** If you love the EMS Podcast, why don't you buy me coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support the show: https://paypal.me/emspodcast *** INSTAGRAM, follow me on @englishmadesimple *** FACEBOOK Page called ENGLISH MADE SIMPLE www.facebook.com/englishmadesimplepodcast/ *** Speak English Over The Phone https://www.englishmadesimple.net/phone *** PODCAST PACKS https://www.englishmadesimple.net/pack *** YOUTUBE channel English Made Simple Podcast https://www.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw *** SUBSCRIBE & REVIEW my podcast on Apple Podcasts so I can continue delivering awesome shows (I do a happy dance around the house every time I see a 5-star review ;) Gracias!) iTunes - https://itunes.apple.com/cl/podcast/english-made-simple-podcast/id1094817727?l=en Stitcher - http://www.stitcher.com/s?fid=85941&refid=stpr Soundcloud - https://soundcloud.com/englishmadesimple

9 Maj 202010min

The words and phrases we hear in the media when they talk about coronavirus or COVID-19. Phrases like 'flatten-the-curve' or 'flu-like' symptoms. Check out some new vocabulary for you amigos! Enjoy :) *** If you love the EMS Podcast, why don't you buy me a coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support the show: https://www.paypal.me/emspodcast *** https://www.englishmadesimple.net/transcripts - Get Access to 60+ Episode Transcripts *** https://www.englishmadesimple.net/conversation to learn more about 30+ Conversation Starters in Real Life Audiobook *** Resources & Tools https://www.englishmadesimple.net/tools *** How To Simplify A Conversation in 3 Easy Steps – Free Audio Book https://www.englishmadesimple.net/convo *** If you love the EMS Podcast, why don't you buy me coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :) Click here to support the show: https://paypal.me/emspodcast *** INSTAGRAM, follow me on @englishmadesimple *** FACEBOOK Page called ENGLISH MADE SIMPLE www.facebook.com/englishmadesimplepodcast/ *** Speak English Over The Phone https://www.englishmadesimple.net/phone *** PODCAST PACKS https://www.englishmadesimple.net/pack *** YOUTUBE channel English Made Simple Podcast https://www.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw *** SUBSCRIBE & REVIEW my podcast on Apple Podcasts so I can continue delivering awesome shows (I do a happy dance around the house every time I see a 5-star review ;) Gracias!) iTunes - https://itunes.apple.com/cl/podcast/english-made-simple-podcast/id1094817727?l=en Stitcher - http://www.stitcher.com/s?fid=85941&refid=stpr Soundcloud - https://soundcloud.com/englishmadesimple

25 Apr 202013min

Dear Diary, today's Day 1, nothing new happening today. Everything is fine. We're trying to keep sane and not drive each other crazy. How are you spending your days in isolation? Enjoy today's episode :) *** https://www.englishmadesimple.net/conversation to learn more about 30+ Conversation Starters in Real Life Audiobook *** https://www.englishmadesimple.net/transcripts - Get Access to 60+ Episode Transcripts *** If you love the EMS Podcast, why don't you buy me a coffee? With your support, I'll be able to keep making new & engaging episodes. Thank you! :)Click here to support the show: https://paypal.me/emspodcast *** Resources & Tools https://www.englishmadesimple.net/tools *** How To Simplify A Conversation in 3 Easy Steps – Free Audio Book https://www.englishmadesimple.net/convo *** INSTAGRAM, follow me on @englishmadesimple *** FACEBOOK Page called ENGLISH MADE SIMPLE www.facebook.com/englishmadesimplepodcast/ *** Speak English Over The Phone https://www.englishmadesimple.net/phone *** YOUTUBE channel English Made Simple Podcast https://www.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw *** SUBSCRIBE & REVIEW my podcast on Apple Podcasts so I can continue delivering awesome shows (I do a happy dance around the house every time I see a 5-star review ;) Gracias!) iTunes - https://itunes.apple.com/cl/podcast/english-made-simple-podcast/id1094817727?l=en Stitcher - http://www.stitcher.com/s?fid=85941&refid=stpr Soundcloud - https://soundcloud.com/englishmadesimple

12 Apr 20207min

Hi guys, today’s episode is about coronavirus pandemic and how it affects us. I talk about my experience of when I found out about the coronavirus, from treating it as some 'thingee' to starting to take it really seriously. Keep listening, you’ll also learn some new terms towards the end. Enjoy and remember to keep safe and remain healthy! *** Support the Show: paypal.me/emspodcast *** https://www.englishmadesimple.net/conversation to learn more about 30+ Conversation Starters in Real Life Audiobook *** https://www.englishmadesimple.net/transcripts - Get Access to 60+ Episode Transcripts *** Resources & Tools https://www.englishmadesimple.net/tools *** How To Simplify A Conversation in 3 Easy Steps – Free Audio Book https://www.englishmadesimple.net/convo *** INSTAGRAM, follow me on @englishmadesimple *** FACEBOOK Page called ENGLISH MADE SIMPLE www.facebook.com/englishmadesimplepodcast/ *** Speak English Over The Phone https://www.englishmadesimple.net/phone *** PODCAST PACKS https://www.englishmadesimple.net/pack *** YOUTUBE channel English Made Simple Podcast https://www.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw *** SUBSCRIBE & REVIEW my podcast on Apple Podcasts so I can continue delivering awesome shows (I do a happy dance around the house every time I see a 5-star review ;) Gracias!) iTunes - https://itunes.apple.com/cl/podcast/english-made-simple-podcast/id1094817727?l=en Stitcher - http://www.stitcher.com/s?fid=85941&refid=stpr Soundcloud - https://soundcloud.com/englishmadesimple

25 Mars 202015min

Hey guys, today we go on a journey from Santiago de Chile to Adelaide. Today's episode is for you if you want to learn some new vocabulary on finding your way around airports. Learn new vocab and new phrases! There's also a Repeat After Me segment at the end. Enjoy :) *** https://www.englishmadesimple.net/conversation to learn more about 30+ Conversation Starters in Real Life Audiobook SUPPORT THE SHOW *** https://www.englishmadesimple.net/transcripts - Get Access to 60+ Episode Transcripts *** Resources & Tools https://www.englishmadesimple.net/tools *** How To Simplify A Conversation in 3 Easy Steps – Free Audio Book https://www.englishmadesimple.net/convo *** INSTAGRAM, follow me on @englishmadesimple *** FACEBOOK Page called ENGLISH MADE SIMPLE www.facebook.com/englishmadesimplepodcast/ *** Speak English Over The Phone https://www.englishmadesimple.net/phone *** PODCAST PACKS https://www.englishmadesimple.net/pack *** YOUTUBE channel English Made Simple Podcast https://www.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw *** SUBSCRIBE & REVIEW my podcast on Apple Podcasts so I can continue delivering awesome shows (I do a happy dance around the house every time I see a 5-star review ;) Gracias!) iTunes - https://itunes.apple.com/cl/podcast/english-made-simple-podcast/id1094817727?l=en Stitcher - http://www.stitcher.com/s?fid=85941&refid=stpr Soundcloud - https://soundcloud.com/englishmadesimple

14 Feb 202019min

What happens when the weather throws a tantrum? Today’s episode is about natural disasters. We’ll be learning new terms or new vocabulary related to natural disasters. I share 7 terms that you probably had not heard of before. Enjoy today's episode! *** https://www.englishmadesimple.net/conversation to learn more about 30+ Conversation Starters in Real Life Audiobook *** https://www.englishmadesimple.net/transcripts - Get Access to 60+ Episode Transcripts *** Resources & Tools https://www.englishmadesimple.net/tools *** How To Simplify A Conversation in 3 Easy Steps – Free Audio Book https://www.englishmadesimple.net/convo *** INSTAGRAM, follow me on @englishmadesimple *** FACEBOOK Page called ENGLISH MADE SIMPLE www.facebook.com/englishmadesimplepodcast/ *** Speak English Over The Phone https://www.englishmadesimple.net/phone *** PODCAST PACKS https://www.englishmadesimple.net/pack *** YOUTUBE channel English Made Simple Podcast https://www.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw *** SUBSCRIBE & REVIEW my podcast on Apple Podcasts so I can continue delivering awesome shows (I do a happy dance around the house every time I see a 5-star review ;) Gracias!) iTunes - https://itunes.apple.com/cl/podcast/english-made-simple-podcast/id1094817727?l=en Stitcher - http://www.stitcher.com/s?fid=85941&refid=stpr Soundcloud - https://soundcloud.com/englishmadesimple

31 Jan 202016min

Hi everyone! Today we're going to learn what phrases to use when engaging in conversation with someone - whether it's a friend or a co-worker. There's also Repeat After Me segment and I say Hello to some very special listeners. Enjoy today's show! *** https://www.englishmadesimple.net/conversation to learn more about 30+ Conversation Starters in Real Life Audiobook *** https://www.englishmadesimple.net/transcripts - Get Access to 50+ Episode Transcripts *** Resources & Tools https://www.englishmadesimple.net/tools *** How To Simplify A Conversation in 3 Easy Steps – Free Audio Book https://www.englishmadesimple.net/convo *** INSTAGRAM, follow me on @englishmadesimple *** FACEBOOK Page called ENGLISH MADE SIMPLE www.facebook.com/englishmadesimplepodcast/ *** Speak English Over The Phone https://www.englishmadesimple.net/phone *** PODCAST PACKS https://www.englishmadesimple.net/pack *** YOUTUBE channel English Made Simple Podcast https://www.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw *** SUBSCRIBE & REVIEW my podcast on Apple Podcasts so I can continue delivering awesome shows (I do a happy dance around the house every time I see a 5-star review ;) Gracias!) iTunes - https://itunes.apple.com/cl/podcast/english-made-simple-podcast/id1094817727?l=en Stitcher - http://www.stitcher.com/s?fid=85941&refid=stpr Soundcloud - https://soundcloud.com/englishmadesimple

22 Jan 202015min

Happy New Year amigos! In today's episode you'll learn about Superstition. And what some cultures do for good luck before the clock strikes midnight on the 31st December. Maybe you follow some of these strange traditions in your countries? Be safe and be merry! Enjoy today's show! Need transcripts to the show? Go here: *** https://www.englishmadesimple.net/transcripts - Get Access to 50+ Episode Transcripts *** https://www.englishmadesimple.net/conversation to learn more about 30+ Conversation Starters in Real Life Audiobook *** Resources & Tools https://www.englishmadesimple.net/tools *** How To Simplify A Conversation in 3 Easy Steps – Free Audio Book https://www.englishmadesimple.net/convo *** INSTAGRAM, follow me on @englishmadesimple *** FACEBOOK Page called ENGLISH MADE SIMPLE www.facebook.com/englishmadesimplepodcast/ *** Speak English Over The Phone https://www.englishmadesimple.net/phone *** PODCAST PACKS https://www.englishmadesimple.net/pack *** YOUTUBE channel English Made Simple Podcast https://www.youtube.com/channel/UCd-97FNYxvF7yvbllwBaEiw *** SUBSCRIBE & REVIEW my podcast on Apple Podcasts so I can continue delivering awesome shows (I do a happy dance around the house every time I see a 5-star review ;) Gracias!) iTunes - https://itunes.apple.com/cl/podcast/english-made-simple-podcast/id1094817727?l=en Stitcher - http://www.stitcher.com/s?fid=85941&refid=stpr Soundcloud - https://soundcloud.com/englishmadesimple

31 Dec 20197min