SPI 846: We Let the Customers Down (And Here Was My Response)

SPI 846: We Let the Customers Down (And Here Was My Response)

#846 Building a strong connection with your followers means showing them you care, even when things go wrong. That's why doing what feels right is part of my DNA in business. It might be difficult or cost time and money, but owning up to mistakes and going the extra mile to fix them makes all the difference! In today's episode, I share a story about a partnership with a company that resulted in four unhappy customers. That's unacceptable when the trust I've built is on the line. Listen in because you'll hear how I worked with Whatnot, the live shopping service I was streaming on for my Deep Pocket Monster audience, to make up for this error. This is about taking responsibility and learning from mistakes to make anyone affected by them feel heard and valued. Navigating these situations can be tricky, though. Tune in to hear about my approach! Show notes and more at SmartPassiveIncome.com/session846.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Avsnitt(914)

SPI 50: Brand Loyalty and a 19th Century Strategy You Can Use to Get It

SPI 50: Brand Loyalty and a 19th Century Strategy You Can Use to Get It

#050: In this solo session, I talk specifically about brand loyalty: what that really means, how important it is, and how to get it. Podcast show notes available here: https://www.smartpassiveincome.com/session50 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

14 Nov 201232min

SPI 49: Being Everywhere and Building a Community around a Product Niche with Brendan Hufford

SPI 49: Being Everywhere and Building a Community around a Product Niche with Brendan Hufford

#049: Today I'm joined by Brendan Hufford, a full-time teacher who has built a successful product-based niche site using many of the strategies outlined here on the SPI blog. Podcast show notes available here: https://www.smartpassiveincome.com/session49 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

25 Okt 201252min

SPI 48: How a Part-Time Blogger Landed His Dream Job—An Interview with Leslie Samuel

SPI 48: How a Part-Time Blogger Landed His Dream Job—An Interview with Leslie Samuel

#048: Today's guest is Leslie Samuel, a part-time blogger and full-time teacher with multiple blogging success stories under his belt. Podcast show notes available here: https://www.smartpassiveincome.com/session48 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

5 Okt 201258min

SPI 47: Maintaining a Balanced Life

SPI 47: Maintaining a Balanced Life

#047: In this episode, I talk about what it's like to try and maintain a balanced life, one that involves an expanding family and trying to get things done in my business at the same time. Podcast show notes available here: https://www.smartpassiveincome.com/session47 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

24 Sep 201238min

SPI 46: Building a Lucrative Business with No Ideas, No Expertise, and No Money with Dane Maxwell

SPI 46: Building a Lucrative Business with No Ideas, No Expertise, and No Money with Dane Maxwell

#046: Dane Maxwell chats about his approach to building an online business, one that doesn't include the need to become an expert in any particular niche, any money or start up funds, or even any ideas! Podcast show notes available here: https://www.smartpassiveincome.com/session46 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

28 Aug 20121h 14min

SPI 45: How to Win With Your Email List – Part 2 of 2

SPI 45: How to Win With Your Email List – Part 2 of 2

#045: In this episode, we continue the discussion about email lists and how to win with them. Podcast show notes available here: https://www.smartpassiveincome.com/session45 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

23 Aug 201246min

SPI 44: How to Win With Your Email List – Part 1 of 2

SPI 44: How to Win With Your Email List – Part 1 of 2

#044: I'm sharing my thoughts about email lists: why they're crucial for any online business, how to start building one, and what you can do to maximize your subscribers. Podcast show notes available here: https://www.smartpassiveincome.com/session44 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

20 Aug 201236min

SPI 43: How to Have Laser-Like Focus and Stress-Free Productivity—Summer Marketing Mashup 2012

SPI 43: How to Have Laser-Like Focus and Stress-Free Productivity—Summer Marketing Mashup 2012

#043: Today I'm joined by not one, but five guests for a Summer Marketing Mashup. Podcast show notes available here: https://www.smartpassiveincome.com/session43 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

2 Aug 20121h 4min

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