Are You Annoying Your Customers? And what to do about it (and get great reviews)
Do you know what it's like to buy from your business? Do you understand your customer’s buying journey? Do you know what hoops you make your customer jump through in order to do business with you? I...
19 Okt 20234min
Making Things Easy
With everything you have on your plate, starting a new initiative might seem like an overwhelming task. Thinking something is going to be harder than it is, might lead you to procrastinate, leading to...
27 Okt 20221min
Stop Babysitting Your Team - Use the simple Five S Training Method - like a Flight Instructor Does
Do you ever feel like you need to babysit your team because they have trouble completing some tasks successfully and consistently? I know many business owners who feel that way. And it is usually beca...
14 Juli 20224min
How to Work Less in Your Business (and get away from the day to day operations)
This is a critical question for you: How much are you personally needed every day in your business? How much is reliant on you, your decisions, and your experience? Are you so important that it kee...
7 Juli 20223min
Getting out of the Weeds - Making a Critical Hire
As the CEO of your business, your responsibilities over time have likely increased in both number and volume. There comes a time when you need to make a critical hire to take many of those vital resp...
30 Juni 20222min
Know your Numbers - What Key Metrics Can Tell You About Business Growth Strategy
I was at the airport recently and I got thinking about the windsock as it was blowing around in the gusting winds. A windsock is a simple yet critical tool for pilots, as it tells them what direction ...
12 Maj 20221min
Feeling Resigned? How to get Unstuck!
Have you ever been in a state of thinking that a particular situation can't change, nothing is going to work, and become resigned to the fact that this is just kinda how it is? Watch to learn the simp...
5 Maj 20222min
