SaaS Life (saaslife.fm)19 Aug 2021

Ep 2: Thoughts on Team Structure

On this episode of saaslife.fm, Sam Schrup and Chris McAleenan share their thoughts on customers, merchants, and building a sustainable team structure and culture.

In the world of TextRetailer, Sam has been heads down for the last few weeks doing a lot of product updates. Some have been customer-driven and others are on the product road map.

Chris follows a similar road map for his PipeTech Project. When a customer or core team member needs something, listen to and learn from them to build and grow your business. Add features that benefit them to solve problems and decrease pain points.

Highlights from this Episode:

Passwordless Login: Positive customer experience, feedback from merchants.
Feature Deficient: Always more features to build that can benefit customers.
Customer Challenges: Balance engineering by assessing good vs. bad features.
Onboarding: Involves lengthy approval process for integration, data conversion.
Fancy Features: Solve bugs, problems or expect poor and incorrect experiences.
Platform and System Testing: You’re not going to use it like your users use it.
Scale, Scale, Scale: Start hiring and bringing on additional people and resources.
Remote First/Contractor-Only Business: How to build a team for future of work.
Ideal Business Model: Includes core team and contractors to drive strategy.

Links and Resources:

saaslife.fm

Sam Schrup on Twitter

Chris McAleenan on Twitter

Intro music by Monkey Warhol licensed under Creative Commons Attribution 4.0 International (CC BY 4.0).

Det här avsnittet är hämtat från ett öppet RSS-flöde och publiceras inte av Podme. Det kan innehålla reklam.

Avsnitt(24)

Ep. 24: Goodbye for Now

Summary: Today’s episode promises to be the last or at least the last for a while. Both Sam and Chris are making changes that make continuing to devote energy and effort to a podcast impractical, at l...

14 Feb 202340min

Ep. 23: Back From Vacation

Chris is back from his vacation, and today’s podcast episode begins with Chris and Sam discussing some of his experiences and highlights. During this episode, Chris and Sam discuss their past week an...

20 Nov 202246min

Ep. 22: Balancing Vacation and Productivity

On this episode of saaslife.fm, Sam Schrup and Chris McAleenan talk about vacations, productivity, and how those two things intersect with each other. It’s difficult to truly take time off, especiall...

25 Okt 202249min

Ep. 21: Shopify Saga Continues

On this episode of saaslife.fm, Sam Schrup and Chris McAleenan talk about customers breaking things and the continuing saga between TextRetailer and Shopify ecosystem. There’s nothing like customers i...

25 Aug 202251min

Ep. 20: The Shifting Talent Market

On this episode of saaslife.fm, Sam Schrup and Chris McAleenan talk about hiring additional resources via agencies and freelancers to contribute to plenty of work. It may cost more money and time, but...

27 Juli 202242min

Ep. 19: Sam Is Back!

Summary: On this episode of saaslife.fm, Sam Schrup and Chris McAleenan talk about what it looks like for a bootstrapper to take paternity leave for a new baby or puppy sitting. Never a dull moment a...

1 Juli 202236min

Ep. 18: Hiring & Expanding the Teams

On this episode of saaslife.fm, Sam Schrup and Chris McAleenan talk about navigating software, sites, and service providers to hire and expand teams. There’s a lot to do and build, but try your best a...

13 Maj 202244min

Ep. 17: TextRetailer Joins TinySeed

On this episode of saaslife.fm, Sam Schrup is super excited to share some big news, TextRetailer joins TinySeed as part of the Spring 2022 accelerator batches. Co-host Chris McAleenan offers Sam congr...

9 Maj 202249min