Using Delivery Tracking data to streamline the customer experience with Scurri's Rory O'Connor

Using Delivery Tracking data to streamline the customer experience with Scurri's Rory O'Connor

We've got Scurri founder and CEO Rory O'Connor on the show to help us understand the opportunities and challenges of delivery tracking. From the retailer and customer's point of view. There's a lot here you can use to increase sales and repeat orders.



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Taking a jewellery site to $3m in 3 years on BigCommerce, and then exiting with Ashish Malhotra

Taking a jewellery site to $3m in 3 years on BigCommerce, and then exiting with Ashish Malhotra

Ashish Malhotra joins us to talk about how he took online jewellery website Novadab.com from launching from his spare bedroom to annual sales of $3million within just 3 years, then he sold it in a mul...

20 Jan 202041min

Sustainable eCommerce and fast eCommerce Growth with Lucy Bloomfield

Sustainable eCommerce and fast eCommerce Growth with Lucy Bloomfield

Lucy Bloomfield is an ex retailer. She grew her eCommerce business, Trefiel, to over 10,000 customers in just 18 months, then decided to close it and re-focus on helping online retailers replicate her...

16 Jan 202040min

Customer Reviews & UGC to increase Conversion Rates with Argos' Joanna Steele

Customer Reviews & UGC to increase Conversion Rates with Argos' Joanna Steele

Joanna Steele is the Senior Reviews and User Generated Content Manager at Argos. Or to put it another way The UGC QueenWhat Joanna doesn’t know about getting customer reviews and using them to increas...

13 Jan 202033min

eCommerce Experts Top Tips inc Ian Hammersley and WeMakeWebsites

eCommerce Experts Top Tips inc Ian Hammersley and WeMakeWebsites

Chloe is joined by a host of eCommerce experts to answer the question "What is the most important thing we learnt in eCommerce in 2019?"The answers are VERY wide ranging from delivery to DTC, from rad...

9 Jan 202023min

Facebook Ads Tips and changing your focus to Profit maximisation with Flare Audio's Davies Roberts

Facebook Ads Tips and changing your focus to Profit maximisation with Flare Audio's Davies Roberts

Davies Roberts is an inventor and the founder of Flare Audio, the sound technology company that retails headphones, earphones and much more. After rapid initial growth, he’s now all about maximising p...

6 Jan 202032min

Email Marketing from Batch and Blast to Customer Focused Comms with Nicola Fox

Email Marketing from Batch and Blast to Customer Focused Comms with Nicola Fox

I met our guest at the Internet Retailing Expo (IRX) where she was giving a presentation in the conference theatre I was chairing – her session was so good and the content so valuable I knew she would...

2 Jan 202036min

Growing a subscription box to over €60k/m with BusterBox.com's Liam Brennan

Growing a subscription box to over €60k/m with BusterBox.com's Liam Brennan

Liam Brennan is one of the co-founders of BusterBox.com. A Dog subscription box service that has thousands of subscribers in multiple markets. BusterBox.com launched in 2016 and are now doing around €...

30 Dec 201932min

Selling £2m+ of vintage fashion on Instagram and mobile with Rory Westbrook of True Vintage

Selling £2m+ of vintage fashion on Instagram and mobile with Rory Westbrook of True Vintage

Rory Westbrook is the founder of True Vintage, a streetwear retailer he founded from his university bedroom in 2014. Specialising in reviving vintage styles they now have yearly sales over £2m. Focusi...

23 Dec 201926min

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